Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. * Delivery credentials for Self Service and Analytics solutions enabled with ...
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Newark, NJ · On-site
... and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows. * Delivery credentials for Self Service and Analytics solutions enabled with ...
United Support Services, Inc., founded in 2003, is an innovative engineering and technology ... Analyze and restore faulty voice and non-voice circuits supporting computers, data systems, and ...
United Support Services, Inc., founded in 2003, is an innovative engineering and technology ... Analyze and restore faulty voice and non-voice circuits supporting computers, data systems, and ...
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Auburn Hills, MI · On-site
$16 - $22.85/hr
... non-payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...
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Be Seen First
Auburn Hills, MI · On-site
$16 - $22.85/hr
... non-payment. * Assist borrowers with approved resolution options, including: * * Reinstatements ... Meet or exceed quality, compliance, productivity, customer service, and collection performance ...
Tampa, FL · On-site
$15.50 - $19.75/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Tampa, FL · On-site
$15.50 - $19.75/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Norfolk, VA · On-site
$30.59 - $31.59/hr
... voice and non-voice communication systems including intercoms, public address systems, alarm ... service tickets, work orders, or project assignments and independently determine work sequences ...
Norfolk, VA · On-site
$30.59 - $31.59/hr
... voice and non-voice communication systems including intercoms, public address systems, alarm ... service tickets, work orders, or project assignments and independently determine work sequences ...
Kittery, ME · On-site
$39.68 - $40.68/hr
... voice and non-voice communication systems including intercoms, public address systems, alarm ... service tickets, work orders, or project assignments and independently determine work sequences ...
Kittery, ME · On-site
$39.68 - $40.68/hr
... voice and non-voice communication systems including intercoms, public address systems, alarm ... service tickets, work orders, or project assignments and independently determine work sequences ...
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Quick apply
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Tampa, FL · On-site
$16 - $20.50/hr
... service. We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor , you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
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Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor , you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Saraland, AL · On-site
$15.48/hr
CUSTOMER SERVICE REPRESENTATIVE - VOICE, PROFESSIONALISM & PRECISION If people understand you the first time... we need you. This isn't just answering phones. This is being the voice customers trust ...
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Saraland, AL · On-site
$15.48/hr
CUSTOMER SERVICE REPRESENTATIVE - VOICE, PROFESSIONALISM & PRECISION If people understand you the first time... we need you. This isn't just answering phones. This is being the voice customers trust ...
... non-voice communications systems including intercom and public address systems, alarm systems ... Provide technical support to customers and field personnel. Maintain accurate records of ...
... non-voice communications systems including intercom and public address systems, alarm systems ... Provide technical support to customers and field personnel. Maintain accurate records of ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon ... chat front ends in React/TypeScript, backend services in Scala and Python, and infrastructure on ...
Own the voice channel end to end, including telephony and CPaaS integrations (e.g., Twilio, Amazon ... chat front ends in React/TypeScript, backend services in Scala and Python, and infrastructure on ...
Bayamon, PR · On-site
$13 - $18/hr
The Associate, Retail Channels (Chat) direct support and communication to channels, support the ... Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward ...
Bayamon, PR · On-site
$13 - $18/hr
The Associate, Retail Channels (Chat) direct support and communication to channels, support the ... Deliver proactive and dynamic customer service. Demonstrates a positive and helpful attitude toward ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
Estero, FL · On-site
$22 - $26/hr
About the Role As a Customer Service Insurance Advisor, you are the voice of TTI for existing ... Communicate through phone, email, text, and chat with equal clarity and professionalism. * Listen ...
$16.50 - $22.25/hr
Maintain in-depth knowledge of StrataBuilt's services, products, and policies * Document customer ... Represent StrataBuilt's brand voice in all communications--friendly, helpful, and solution-oriented ...
$16.50 - $22.25/hr
Maintain in-depth knowledge of StrataBuilt's services, products, and policies * Document customer ... Represent StrataBuilt's brand voice in all communications--friendly, helpful, and solution-oriented ...
$16.50 - $22.25/hr
Customer Service Representative (CSR) - Remote | U.S. Hours At Pavago, we're hiring for a growing U ... chat, and ticketing systems. You'll be the frontline voice of the company, helping customers ...
$16.50 - $22.25/hr
Customer Service Representative (CSR) - Remote | U.S. Hours At Pavago, we're hiring for a growing U ... chat, and ticketing systems. You'll be the frontline voice of the company, helping customers ...
For Chat Non Voice Customer Service jobs, the most frequently searched job titles are:
Newark, NJ • On-site
Contractor
Re-posted 4 days ago
Job Title: IVR Chatbot Developer
Duration: 12+ Months
Location: Newark, NJ (Hybrid)
Job Description:
Required Years of Experience: At least 6 years of relevant experience
In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections).
Key skills/experiences include: Self-Service, API, Conversational Bot
Their team is looking for someone with hands-on experience with Architect Flows (knows different types of Architects flows and knows how to use those types). If you find a Developer who’s strong in Architect flows, please submit them
Experience with Genesys APIs - what can or cannot be done, everything that comes with architect flows
No specific language, doesn’t need those with workforce management expertise.
specific to IVR on Genesys platform.
Work setup is hybrid in Newark, NJ.
Sourced by ZipRecruiter
Software development
51 - 200 Employees
Hamilton Square, NJ, US
