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Chat Line Jobs in Atlanta, GA (NOW HIRING)

TNAA

Oncology (Onc) Registered Nurse RN

Decatur, GA

$42.25/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... line management. With a focus on patient safety, comfort, and education, you will play a key role ...

TNAA

Oncology (Onc) Registered Nurse RN

Decatur, GA

$39.30/hr

With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... line management. With a focus on patient safety, comfort, and education, you will play a key role ...

Navtech

Google Contact Center Specialist

Atlanta, GA · On-site

Implementation of chat virtual agent * Implementation of voice virtual agent * Integrating agents ... If you are not interested in receiving our emails, please reply with a "REMOVE" in the subject line ...

Meridian

Product Support Specialist I

Atlanta, GA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide first-line product support via phone, email, and chat. * Identify and troubleshoot technical issues using documentation and customer input. * Utilize ESRI ArcGIS tools (ArcMap, ArcCatalog ...

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All JobsChat Line JobsChat Line Jobs in Atlanta, GA

Chat Line information

See Atlanta, GA salary details

$10

$17

$24

How much do chat line jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for chat line in Atlanta, GA is $17.95, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $19.66 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Atlanta, GA?

For Chat Line jobs in Atlanta, GA, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Atlanta, GA look for?

The top searched job categories for Chat Line jobs in Atlanta, GA are:

Chat Line jobs near you
Infographic showing various Chat Line job openings in Atlanta, GA as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 13% Part Time, 5% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $37,327 per year, or $17.9 per hour.

Call Center Operator _Sports Betting

Intralot

Duluth, GA • On-site

Other

Re-posted 7 days ago

Intralot rating

7.2

Company rating: 7.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

10th of 15 rated gambling companies

Job description

Intralot is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.

*Must be available to work Nights and Weekends*

Education, Training and Experience

  • High school diploma or equivalent training and experience.
  • 3 years customer service experience, preferably in a technical call center environment
  • Call tracking system experience
  • Outstanding verbal communication skills and a positive attitude
  • Relevant experience and/or knowledge in the Sports Betting or gaming industries.
  • Previous sales experience preferred

Knowledge, Skills and Abilities

  • Working knowledge of tracking software
  • Technical customer service skills
  • Basic computer skills, including Microsoft Word and Excel
  • Excellent telephone etiquette
  • Ability to handle being rejected and remain calm and collected
  • Strong analytic skills
  • Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position
  • Ability to work in a team environment
  • Ability to troubleshoot
  • Ability to explain technical information to a non-technical client
  • Understanding of help desk operations, tools, methodologies and processes

Duties and Responsibilities

Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.

  • Handle Chat Support, Inbound calls and answer emails from customers.
  • Ensure high quality service for our customers, including escalation of issues as per our internal processes and procedures
  • Deliver an attentive and comprehensive service to our customers based on Sports Betting product, account problems and first line support.
  • Delivering a high level of customer service to players regarding their queries and inform them about promotions and other products
  • Engage potential customers in dialogue that open opportunities
  • Support and guide customers with all requests and escalating and following up when necessary.
  • Meet company expectation for excellent customer service
  • Maintain a friendly, professional tone at all times
  • Function as part of the team with sincere enthusiasm
  • Take relevant notes on all call for future use and enter into database

Employment Eligibility Verification

Must possess valid documentation to establish identity and U.S. employment eligibility.

Security Requirements

Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot. is a requirement of employment. A pre-employment drug screening is also a requirement.

What Intralot employees say

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