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Chat Line Jobs in Virginia (NOW HIRING)

corpay

Payment Processor

Richmond, VA · On-site +1

$16.25 - $17/hr

This position falls under our Corporate Payments line of business and is located in Richmond, VA ... Participating in daily team standups and contributing to team chat discussions * Collaborating with ...

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All JobsChat Line JobsChat Line Jobs in Virginia

Chat Line information

See Virginia salary details

$10

$18

$25

How much do chat line jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat line in Virginia is $18.50, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $20.24 per hour, depending on experience, location, and employer.

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Virginia?

For Chat Line jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Virginia look for?

The top searched job categories for Chat Line jobs in Virginia are:

What cities in Virginia are hiring for Chat Line jobs?

Cities in Virginia with the most Chat Line job openings:

Chat Line jobs near you
Infographic showing various Chat Line job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 3% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $38,483 per year, or $18.5 per hour.

Technical Support Specialist (INDG)

Bloomberg Industry Group

Arlington, VA

$63K - $97K/yr

Full-time

Posted 7 days ago

Job description

The Technical Support Specialist I provides first-line product support by independently managing customer inquiries, troubleshooting issues, and delivering timely resolutions. This role develops expertise in Bloomberg Industry Group products while building strong customer relationships through exceptional service.What You Will Do
  • Independently manage customer support requests from initial contact through resolution.
  • Troubleshoot product functionality, workflow, and configuration issues across assigned Bloomberg Industry Group products.
  • Deliver support through phone, email, live chat, and virtual meetings.
  • Research, analyze, and resolve customer issues while meeting established service levels.
  • Identify reproducible software defects and submit detailed documentation to Product and Engineering teams.
  • Escalate complex product or technical issues requiring advanced expertise.
  • Provide customers with product guidance, best practices, and feature recommendations.
  • Collaborate with Product Management, Engineering, Customer Success, Professional Services, and Sales to resolve customer issues.
  • Maintain accurate customer records and case documentation.
  • Contribute to internal knowledge articles and support documentation.
  • Participate in product launches, testing activities, and after-hours support when required.
What You Need
  • Bachelor's degree or equivalent combination of education and experience.
  • 3-5 years of client support or technical support experience.
  • Excellent troubleshooting and analytical skills.
  • Strong written and verbal communication skills.
  • Experience supporting SaaS or enterprise software preferred.
  • Ability to manage multiple priorities while delivering exceptional customer service.

Compensation Range:

$63,000.00-$97,000.00

Placement in the salary range will be decided upon completion of the interview process. Salary determination will be determined based on factors including but not limited to relevant experience, demonstrated skills related to the requirements of the role, education, certifications, and geographic location.


Equal Opportunity


Bloomberg Industry Group maintains a continuing policy of non-discrimination in employment. It is Bloomberg Industry Group's policy to provide equal opportunity and access for all persons, and the Company is committed to attracting, retaining, developing, and promoting the most qualified individuals without regard to age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law ("Protected Characteristic"). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment, in all phases of the employment process, because of one or more Protected Characteristics ("Discrimination").

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