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Chat Line Jobs in Florida (NOW HIRING)

... via chat, phone, and/or email including product purchases, service & quality inquiries, order ... line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal ...

Client Support Specialist

Saint Petersburg, FL · On-site

$17 - $23/hr

Triage and resolve client support tickets logged in HubSpot or escalated from live chat, responding ... line support. * Strong problem-solving and analytical skills, with excellent written and verbal ...

Customer Experience Specialist

Orlando, FL

$16.50 - $20.75/hr

Mishimoto has produced a line of upgrades to fit nearly any application including, sport compacts ... Answer patron general inquiries and providing technical assistance via chat, phone or email.

... via chat, phone, and/or email including product purchases, service & quality inquiries, order ... line with Team Lead/Quality Advocate/ the Trainer and the manager for support and personal ...

You are the final line of defense in ensuring our autonomous fleet is pristine, powered up, and ... Track vehicle status in our fleet software and communicate readiness in Google Chat. Vehicles don't ...

You are the final line of defense in ensuring our autonomous fleet is pristine, powered up, and ... Track vehicle status in our fleet software and communicate readiness in Google Chat. Vehicles don't ...

Showing results 21-40

Chat Line information

What is a chat line?

A Chat Line job involves engaging in conversations with callers, typically over the phone or through text-based platforms. Operators provide companionship, entertainment, or support while maintaining a friendly and professional demeanor. Depending on the company, conversations may be casual, flirty, or supportive in nature. This role requires good communication skills, the ability to listen actively, and discretion to respect caller privacy. Many positions offer flexible hours and the ability to work remotely.

What does a typical workday look like for a chat line operator?

A typical day for a Chat Line operator involves handling multiple chat conversations, responding promptly to customer inquiries, and documenting interactions accurately through support software. Operators often work in shifts that may span evenings, weekends, or holidays, depending on the employer’s needs. Tasks may also include escalating complex issues to supervisors, following scripts or guidelines, and staying updated on product or company information. The role requires adaptability and strong communication skills to address a wide variety of customer concerns efficiently. Team collaboration is common, especially when coordinating responses or sharing important updates with colleagues.

What are the key skills and qualifications needed to thrive in the chat line position, and why are they important?

To thrive as a Chat Line operator, you need excellent written communication skills, quick thinking, and the ability to handle multiple conversations at once, typically supported by a high school diploma or equivalent. Familiarity with customer support platforms, instant messaging tools, and CRM systems is often required. Strong interpersonal skills, active listening, patience, and discretion are valuable soft skills in this position. These abilities are crucial for delivering prompt, empathetic, and effective support to clients while maintaining professionalism and confidentiality.

What are popular job titles related to Chat Line jobs in Florida?

For Chat Line jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Chat Line jobs in Florida look for?

The top searched job categories for Chat Line jobs in Florida are:

What cities in Florida are hiring for Chat Line jobs?

Cities in Florida with the most Chat Line job openings:

Infographic showing various Chat Line job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 14% Part Time, 4% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution.

Help Desk Technician (Level 1)

Lake Butler Hospital

Lake Butler, FL

$18.25 - $24.75/hr

Full-time

Posted yesterday

New


Job description

Description

Description

Lake Butler Hospital is a critical access hospital providing 24-hour emergency services, inpatient hospitalization, inpatient short-term rehab, outpatient rehabilitation services, laboratory, and radiology services to Union County and the surrounding counties. We are devoted to providing all members of our community with premier-quality health care in a compassionate and inviting environment.


 We are seeking a customer-focused Help Desk Technician (Level 1) to serve as the first point of contact for internal users requiring technical assistance. This position provides frontline support by diagnosing and resolving basic hardware, software, and connectivity issues, managing IT service requests and tickets, and escalating more complex technical concerns as appropriate. The ideal candidate will possess strong communication and problem-solving skills, an analytical mindset, and a commitment to delivering responsive, professional, and user-focused technical support. 


Essential Duties & Responsibilities

  • First-Line Support: Respond to user requests via phone, email, and chat.
  • Ticket Management: Log, categorize, track, and close technical support tickets.
  • Troubleshooting: Diagnose basic hardware, software, network, and printer issues.
  • Account Provisioning: Handle password resets and unlock user accounts.
  • Remote Assistance: Guide users through step-by-step technical fixes remotely.
  • Escalation: Route complex or unresolved issues to Tier 2 and Tier 3 support.
  • Documentation: Update internal knowledge base articles with common solutions.

Requirements

 Qualifications & Skills

  • Education: High school diploma or equivalent; IT certifications (CompTIA A+, Network+) are a plus.
  • Experience: 0-2 years of experience in tech support, retail tech, or customer service.
  • OS Knowledge: Basic familiarity with Windows 10/11, macOS, and mobile operating systems.
  • Software: Experience with Microsoft 365, Google Workspace, or standard web apps.
  • Soft Skills: Excellent verbal communication, active listening, and strong empathy for users.