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Chat Insurance Services Jobs (NOW HIRING)

Kelly Services

Chat Support Agent

Smyrna, TN

Deliver service aligned with brand values and profitability goals * Provide feedback from ... term life, whole life, accident insurance, critical illness, a legal plan, and short-term ...

Kelly Services

Chat Support Agent

Smyrna, TN

Deliver service aligned with brand values and profitability goals * Provide feedback from ... term life, whole life, accident insurance, critical illness, a legal plan, and short-term ...

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All JobsChat Insurance Services Jobs

Chat Insurance Services information

What is the difference between Chat Insurance Services vs Insurance Customer Service Representative?

AspectChat Insurance ServicesInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service skillsRequires insurance licensing and customer service experience
Work EnvironmentOnline chat platforms, remote or office settingsCall centers, office environments, or remote
Industry UsageUsed by insurance companies for digital customer supportCommonly employed by insurance agencies and companies
Job FocusHandling customer inquiries via chat, providing policy info, claims supportResponding to customer questions, policy explanations, claims assistance

Both roles involve customer support in the insurance industry and require licensing. However, Chat Insurance Services focuses on digital chat communication, often remotely, while Insurance Customer Service Representatives may work via phone or in person. The core skills and credentials overlap, but the communication channels differ.

What cities are hiring for Chat Insurance Services jobs? Cities with the most Chat Insurance Services job openings:
Infographic showing various Chat Insurance Services job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.
Insurance Customer Service

Insurance Customer Service

Lifetime Insurance Services, Inc.

Shelby, MI • On-site

$33K - $50K/yr

Full-time

Posted 7 days ago

Job description

Are you interested in a new opportunity? Maybe you're looking for more flexibility, a career with more potential, or simply a new work family that actually has "fun" while they work. (life is too short to be serious all the time)
Maybe it's time for a SWITCH. At Switch Insurance Group (a division of Lifetime Insurance Services), we understand that our employees are essential to the success of our business. As an independent insurance agency, we help consumers find auto, home, and business insurance plans that meet their needs and budget.
We'd love the opportunity to chat with you and explain how our local agency has experienced continuous growth for over a decade. Switch Insurance Group is an independent insurance agency that represents more than a dozen top-rated insurance companies. This gives us the ability to impartially shop the competition to find our client's the best deal.
Our agency is constantly adapting and we are huge advocates for technology. We believe in working smarter, not harder. In addition to owning Switch, our founder also owns a digital marketing and software company. This helps put us light years ahead of the "average" insurance agency.
Ok...you've made it this far. Let's talk about what you'll be doing on a daily basis and the skills you'll need to succeed.
Job Responsibilities:
  • Help consumers find the "right" insurance plan for their needs
  • Provide top-notch, friendly customer service via phone, email, and text
  • Service personal insurance policies
  • Assist clients with policy changes, payments, and general questions
  • Check in with clients at renewal to ensure satisfaction with our agency

What Traits Are We Looking For?
  • Great Communicator: strong communication skills with a friendly, upbeat phone voice
  • Self-Driven: you know how to get the job done and don't need to be micromanaged
  • Work Ethic: you either have it or you don't...at Switch you need to have it
  • Tech Savvy: above-average computer skills or a quick "digital" learner
  • A Pulse: that's just a little test to see if you're still paying attention

Requirements:
  • Insurance license Goals(Property & Casualty)
    • You must have a goal of obtaining your property & casualty insurance license.
  • Experience in sales or insurance is preferred, but not required

Location: Shelby Twp, MI
Compensación: $33,000.00 - $50,000.00 per year
Lifetime Insurance Services, Inc
Lifetime Insurance Services is an independent insurance agency specializing in auto, home, life, and business insurance. We represent multiple companies and we will impartially shop the competition to find our customers the lowest rate without sacrificing coverage.
We are a team made up of professionals who enjoy helping people out and don't take ourselves too seriously. Let's face it....insurance is not the most exciting topic but it's something that everyone needs. We pride ourselves on providing a wealth of knowledge, great customer service and great rates all while having fun!
Página Web de la Compañía:

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