Williamsport, MD · On-site
$50K - $60K/yr
A To Z Insurance Services LLC in Williamsport, Maryland, is searching for a welcoming and dedicated ... and chat. Provide accurate, valid, and complete information by using the right methods/tools.
Quick apply
Williamsport, MD · On-site
$50K - $60K/yr
A To Z Insurance Services LLC in Williamsport, Maryland, is searching for a welcoming and dedicated ... and chat. Provide accurate, valid, and complete information by using the right methods/tools.
Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
New
Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Follows up on outstanding items to issue completion in compliance with established Service Level Agreements
New
Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Develops and maintains a basic working knowledge of a single Paychex product * Uses systems and software ...
Delivers quality service to Paychex clients via phone, email, chat, and other avenues * Develops and maintains a basic working knowledge of a single Paychex product * Uses systems and software ...
Boise, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Boise, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Meridian, ID · On-site
$50K - $65K/yr
... chat; (b) request banking or credit card information during the interview process; or (c) require candidates to purchase products or services or process payments on its behalf as a condition of any ...
Boise, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Boise, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Meridian, ID · On-site
$50K - $65K/yr
Trucordia Insurance Services, LLC and its affiliates (collectively, the "Company") is aware of ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Insurance Service Model Support This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and ...
Insurance Service Model Support This role supports a multi-carrier, multi-state insurance service model, focusing on call/chat/text interactions. You'll manage policy changes, process updates, and ...
Company provided LTD & Basic Life Insurance. * Service Anniversary Recognition. * Free AAA Plus ... engage in Chat via AAA.com. • Address Changes, Duplicate Card Requests, and Account Login ...
Company provided LTD & Basic Life Insurance. * Service Anniversary Recognition. * Free AAA Plus ... engage in Chat via AAA.com. • Address Changes, Duplicate Card Requests, and Account Login ...
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Quick apply
Collaborates with Client Service to analyze renewal business and place new business accounts ... The Company does not (a) interview prospective candidates via instant message or group chat; (b ...
Portland, ME · Remote
$22 - $25/hr
Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and ... Short‑term and long‑term disability insurance
Quick apply
Portland, ME · Remote
$22 - $25/hr
Customer Service & Digital Support Salary: $23-$25 per hour Summary We are seeking a skilled and ... Short‑term and long‑term disability insurance
| Aspect | Chat Insurance Services | Insurance Customer Service Representative |
|---|---|---|
| Credentials | Typically requires insurance licensing and customer service skills | Requires insurance licensing and customer service experience |
| Work Environment | Online chat platforms, remote or office settings | Call centers, office environments, or remote |
| Industry Usage | Used by insurance companies for digital customer support | Commonly employed by insurance agencies and companies |
| Job Focus | Handling customer inquiries via chat, providing policy info, claims support | Responding to customer questions, policy explanations, claims assistance |
Both roles involve customer support in the insurance industry and require licensing. However, Chat Insurance Services focuses on digital chat communication, often remotely, while Insurance Customer Service Representatives may work via phone or in person. The core skills and credentials overlap, but the communication channels differ.
$50K - $60K/yr
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired 2 days ago. Applications are no longer accepted.
Are you looking for a place where your friendly demeanor and problem-solving skills can truly make a difference? A To Z Insurance Services LLC in Williamsport, Maryland, is searching for a welcoming and dedicated Customer Service Representative to join our team. We believe that exceptional service is the cornerstone of our business, and we're looking for someone who shares that passion. In this role, you'll be building relationships with our valued clients, providing them with the support and information they need. You'll help answer questions, resolve concerns, and ensure every interaction leaves our customers feeling heard and valued. If you have a knack for connecting with people and a commitment to providing top-notch service, wed love to welcome you aboard and help you grow with us.
If interested, please email me your resume & cover letter that explains why you think you are the best person for this position to info@myatozinsuranceagency.com. Please include your email address in your cover letter and on your resume, as I will confirm receipt of your email and will contact you by email to schedule a phone interview.
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Manage and resolve customer service inquiries and issues via phone, email, and chat.
Provide accurate, valid, and complete information by using the right methods/tools.
Identify and assess customers needs to achieve satisfaction.
Build sustainable relationships and trust with customers through open and interactive communication.
Follow communication procedures, guidelines, and policies.
Process customer accounts, and file documents.
Offer & execute annual reviews for personal lines customers explaining benefits of the policies we offer & re-shopping/re-writing policies as needed.
Advising & processing claims for customers & setting follow-ups to make sure the claims go smoothly.
Educating & offering & upselling & cross-selling existing customers other lines of business or endorsements.
Basic quoting for existing customers calling in to add a line of business that they don't currently have.
Using our agency management system & client relationship management system to document all customer & prospect activity.
High school diploma or equivalent.
Proven customer support experience or experience as a customer service representative.
Strong phone handling skills and active listening.
Excellent verbal & written communication skills.
Ability to multitask, prioritize, and manage time effectively.
Friendly, positive, & enthusiastic attitude.
Reliable, trustworthy, & dependable.
Good computer & technology skills, tech savvy.
Self-motivator, detail-oriented, & a fast learner.
Insurance license not required to apply, but would be required within 30 days of starting employment.
