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Chat Bot Developer Jobs in New York (NOW HIRING)

IVR Chatbot Developer

Newark, NJ · On-site

$108K - $126K/yr

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a ... Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows ...

Role : Genesys IVR developer Location : Hybrid 3 times a week in Newark, Nj, will take relos ... Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows ...

Senior AI Engineer

New York, NY · On-site

$134K - $176K/yr

... chat bot form and implementing the tools these agents interact with across our vast platform ... Master's degree in engineering preferred but not required * 5+ years of full stack app development ...

Kore.AI Developer

New York, NY · Remote

$53.75 - $69.25/hr

Implement IVR, voice, chat, and omnichannel bot experiences leveraging Kore.ai's multichannel ... Strong programming experience in Python and Java (mandatory). * Expertise in building integrations ...

IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self ... Chat, Voice Bot, etc.) applications using Genesys Cloud CX Architect Bot Flows. · Delivery ...

Developer (Genesys)

Newark, NJ · On-site

$58.75 - $80.50/hr

... Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external components. - Delivery ...

... Chat, Voice Bot, etc.) applications solutioning using Genesys Cloud CX Architect. - Thorough understanding of Genesys Framework, Integration with internal and external components. - Delivery ...

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Chat Bot Developer information

What are some common challenges Chat Bot Developers face when integrating chatbots with existing business systems?

Chat Bot Developers often encounter challenges when integrating chatbots with existing business systems such as CRMs, databases, or legacy platforms. These challenges can include handling data privacy and security, ensuring seamless data flow between systems, and managing differences in technology stacks or APIs. Successful integration usually requires strong problem-solving skills, familiarity with various integration tools, and close collaboration with IT or backend teams. Addressing these challenges effectively can lead to more robust, scalable, and user-friendly chatbot solutions.

What is a Chat Bot Developer?

A Chat Bot Developer is a software professional who designs, builds, and maintains conversational bots for messaging platforms, websites, or apps. Their work involves programming the bot to understand user input, process language, and provide meaningful responses or perform actions. Chat Bot Developers often use artificial intelligence, natural language processing, and various APIs to create bots that can automate tasks, assist customers, or enhance user engagement. They collaborate with designers, data scientists, and other developers to improve the bot's accuracy and usability over time.

What are the key skills and qualifications needed to thrive as a Chat Bot Developer, and why are they important?

To thrive as a Chat Bot Developer, you need strong programming skills (typically in Python, JavaScript, or Java), a solid understanding of natural language processing (NLP), and experience with AI frameworks, often supported by a degree in computer science or a related field. Familiarity with platforms like Dialogflow, Microsoft Bot Framework, Rasa, and cloud services such as AWS or Azure, as well as relevant certifications, is highly valuable. Creative problem-solving, effective communication, and the ability to collaborate with cross-functional teams help developers create engaging and user-friendly conversational experiences. These skills and qualities are crucial for building intelligent, scalable, and effective chatbots that meet user and business needs.

What is the difference between Chat Bot Developer vs AI Developer?

AspectChat Bot DeveloperAI Developer
Required CredentialsBachelor's in CS, programming skills, chatbot platformsBachelor's/Master's in CS, machine learning, AI frameworks
Work EnvironmentTech companies, customer service, e-commerceResearch labs, tech firms, industries applying AI solutions
Employer & Industry UsageCustomer support, marketing, salesData analysis, automation, advanced AI systems
Search & Comparison IntentFocus on chatbot creation and deploymentBroader AI development and research

While both roles involve programming and AI concepts, a Chat Bot Developer specializes in creating conversational agents for customer interaction, whereas an AI Developer works on broader artificial intelligence applications, including machine learning and data analysis. The choice depends on whether you want to focus on chatbot-specific projects or broader AI solutions.

What cities in New York are hiring for Chat Bot Developer jobs? Cities in New York with the most Chat Bot Developer job openings:

IVR Chatbot Developer

Seven Seven Software

Newark, NJ • On-site

$108K - $126K/yr

Full-time

Posted 21 days ago


Job description

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a seamless self-service experience, minimizing the need for live assistance. This developer will be building self-service into the IVR Bot. The ideal candidate has experience with complex projects (we are designing intuitive solutions that allow callers to communicate naturally and efficiently, beyond simple menu selections). Key skills/experiences include: Self-Service, API, Conversational Bot
Job Requirements
Requirements:
- Minimum 3 to 5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX.
- Functional and hands on experience on development on Voice and Non-Voice (SMS, Email, Chat, Voice Bot etc.) applications solutioning using Genesys Cloud CX Architect Bot Flows.
- Delivery credentials for Self Service and Analytics solutions enabled with speech-based interfaces and dynamic menu, based on customer treatment strategies.
- Thorough understanding of Genesys Framework, Integration with internal and external components.
- Genesys Cloud CX certified professional in one or more focused solution area (Inbound, Outbound, Multi-channel, Desktop, Integration, Recording, Reporting, etc.)