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Chat Associate Jobs in Brandon, FL (NOW HIRING)

Elevance Health

Broker Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

This role enables associates to work virtually full-time, except for required in-person training ... Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best ...

Elevance Health

Broker Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

This role enables associates to work virtually full-time, except for required in-person training ... Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best ...

Elevance Health

Broker Service Representative

Tampa, FL · On-site

$15 - $20.50/hr

This role enables associates to work virtually full-time, except for required in-person training ... Talks with brokers, groups or account management by phone, email, and/or chat to ensure the best ...

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All JobsChat Associate JobsChat Associate Jobs in Brandon, FL

Chat Associate information

See Brandon, FL salary details

$9

$17

$28

How much do chat associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chat associate in Brandon, FL is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.98 per hour, depending on experience, location, and employer.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Brandon, FL?

The most popular types of Chat jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Chat Associate jobs?

Cities near Brandon, FL with the most Chat Associate job openings:

Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,910 per year, or $17.3 per hour.

Board Certified Behavior Analyst (BCBA) - Brandon, FL

BlueSprig

Brandon, FL • On-site

$103K/yr

Other

Dental, Vision, Retirement, PTO

Re-posted 7 days ago

BlueSprig rating

5.6

Company rating: 5.6 out of 10

Based on 62 frontline employees who took The Breakroom Quiz

807th of 898 rated healthcare providers

Job description

BlueSprig has a BCBA job opening in Brandon, Florida. As our Board Certified Behavior Analyst, you'll lead a team of behavior technicians, build individualized intervention plans, and work with families and physicians to deliver tailored ABA therapy.
Looking for a role where your clinical judgment is trusted, your voice is heard, and your expertise makes a real difference? At BlueSprig, we put clinicians first - because great client outcomes start with skilled and empowered providers. We offer BCBAs and BCaBAs the opportunity to lead with integrity, deliver high-quality care, and grow their careers in an environment that values ethical practice and genuine autonomy.
Total Annual Compensation: Up to $103,000
  • Annual Salary: $80,000-$87,000

  • Annual Individual Bonus: $7,000 - $18,000 (paid monthly)

  • Sign On Bonus: $5,000-$20,000 (depending on start date and location)

Ready to Apply?
Our BCBA recruiting team is live right now and ready to chat.
Text APPLY to 832-240-5710 to start the conversation.
Why BlueSprig?
  • Flexible hybrid work options: Hybrid work model with the option to work remotely one day per week as center operations allow, plus 15 paid days off and 9 holidays annually.

  • Clear career pathway: Defined path from Clinical Supervisor to Center Director, with 3.5 years of BCBA tenure vs. ~1 year industry average, and nearly 50% of Center Directors promoted from within.

  • Strong clinical support: Access to five clinical committees/advisory boards, Grand Rounds, Annual Clinical Conference, and quarterly published clinical outcomes.

  • Trained RBTs supporting you: 92% of our BTs pass the BACB exam on the first try vs. 75% national average, supported by our accredited training system.

  • Achieve more, earn more: Clear clinical expectations plus a monthly bonus program with additional earning potential up to $18,000 annually.

  • Continue to learn: 24/7 access to 100+ free CEUs and a professional development stipend up to $1,000.

  • Benefits that go beyond: Comprehensive benefits including IVF/maternity support, dental and vision coverage, wellness resources, and 401(k) match.

  • Performance that pays: Annual merit-based salary increases.

Meet Our Team
Our Brandon, Florida center's clinical leadership team brings years of experience serving children and families in the local community. At BlueSprig, many of our clinicians have grown their careers from BT (Behavior technician) to BCBA and beyond, creating a supportive, development-focused environment where team members can learn, grow, and make a meaningful impact.
Career Growth
With our nationwide network of ~160 centers, you'll have opportunities to advance your career in both clinical and operational paths - plus unique chances to participate in cutting-edge research through SprigLAB.
BlueSprig career pathway:
Associate Clinical Supervisor > Clinical Supervisor > Senior Clinical Supervisor > Associate Clinical Director > Clinical Director > Senior Clinical Director > Associate Director of Clinical Operations > Director of Clinical Operations > Senior Director of Clinical Operations
Research and Clinical Excellence
Collaborate with our esteemed Clinical Advisory Board, including:
  • Dr. Jane Howard, Ph.D., BCBA - Clinical Advisor

  • Dr. Candice Allen, M.D. - Developmental Behavioral Pediatrician

  • Dr. Michael R. Cummings, M.D. - Medical Director, University APIC Program

  • Janell Van Cleve, M.S. Ed., CAS - Clinical Director, University APIC Program

#ZR
If you're ready to make a meaningful impact in an environment built for clinician success, join us at BlueSprig.
For the safety and security of our clients, this position requires a background check, which may include, but is not limited to, criminal history and driving record. The background check will be conducted in compliance with the Fair Credit Reporting Act and other applicable laws. Your consent will be obtained prior to conducting the check.
#ZR
#BCBA-MP

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