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Chat Associate Jobs in Brandon, FL (NOW HIRING)

The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential Functions Movement ...

The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential Functions Movement ...

Provide excellent customer service to our clients via phone call, email and chat. * Work with other IT associates and vendors in resolving issues related to software or hardware. * Maintain ...

Sales Assistant - Group Benefits

Tampa, FL

$17.75 - $23.25/hr

... for associates who are passionate about delivering extraordinary care. This position is responsible for handling basic to complex telephone/email/chat/fax inquiries from internal and external ...

Provide excellent customer service to our clients via phone call, email and chat. * Work with other IT associates and vendors in resolving issues related to software or hardware. * Maintain ...

Showing results 21-40

Chat Associate information

See Brandon, FL salary details

$9

$17

$28

How much do chat associate jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for chat associate in Brandon, FL is $17.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.93 and $17.98 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Brandon, FL?

The most popular types of Chat jobs in Brandon, FL are:

What cities near Brandon, FL are hiring for Chat Associate jobs?

Cities near Brandon, FL with the most Chat Associate job openings:

Infographic showing various Chat Associate job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 68% Full Time, 26% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,910 per year, or $17.3 per hour.

Seasonal Sales Associate - Cotton On Brandon Town Centre

Cotton On Group

Brandon, FL โ€ข On-site

$14/hr

Part-time

Re-posted 20 days ago


Job description


Do you speak fashion? We're hiring Seasonal Sales Associates! Let's chat!
Born in Australia, loved around the world.
At Cotton On, we know good style goes well beyond what's in your wardrobe. We're here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives.
We're playfully rebellious and always optimistic. Join our world and let's do good things together.
Please Note: This is a temporary seasonal role.
Benefits You Will Love...
  • 50% off Cotton On Group Brands | Cotton On, Cotton On Body, & Cotton On Kids

  • Local and Global career growth - progress your career across our 7 Brands

  • Wellness support 24/7 - mental health, relationships, family + more

  • Discounts for you and your family - medical, travel, financial + more

  • Create meaningful change and make a positive difference in people's lives

The Role
  • Be a proud Brand Ambassador, creating memorable and fun experiences for every customer who walks through our doors.

  • Live and breathe the Cotton On values, championing our foundations to make a real, positive impact on communities worldwide.

  • Keep our store looking fresh and inviting by merchandising and replenishing with care - making shopping easy and enjoyable for everyone.

  • Collaborate with your team to smash goals and celebrate wins together

Skills & Experience:
  • Experience in Retail, preferably fast fashion experience

  • Demonstrated knowledge / ability of collaboration to drive results as a team.

  • Demonstrated awareness and understanding of basic Retail principles such as sales, stock and service delivery in stores

  • Ability to work a flexible schedule to meet the needs of the business, including evening, weekend and holiday shifts

  • Solid communication, customer service, and problem-solving skills and the ability to work in a fast paced, ever changing environment

  • Must be at least 18 years of age or older to apply

PHYSICAL REQUIREMENTS
  • Ability to move around the store throughout the shift/workday

  • Ability to lift, carry, push, and pull up to 50 pounds regularly (e.g., boxes or other merchandise packages, bins, clothing racks, stools/ladders)

  • Ability to regularly squat/kneel (e.g., to access under-storage bins, during visual resets)

  • Ability to regularly use a ladder, step stool or raised platform safely to complete required tasks

Who are we?
Cotton On's purpose is to make a positive difference in people's lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men's, kids, body, accessories and stationery.
We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us.
We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers.
If you have any individual needs in order to fully participate in the recruitment process, please contact us at hrusa@cottonon.com.au so we may support you in completing the job application process.
FL: This is a part time hourly paid position with a wage rate of $14.00 /hr
About Us
From Australia to the world - The Cotton On Group (known in-house as COG) is Australia's largest global retailer. With 7 brands, 19 countries, 1500 stores and counting; we exist to make a positive difference in the lives of everyone we touch. Our people are optimistic, innovative and highly motivated; they share a genuine belief in themselves and others and they aren't afraid to think big.
About the Team
Cotton On is the founding brand of the Group and has grown to become a global fashion destination with over 600 stores worldwide. We thrive on delivering the trends of the moment (always with our own twist) and inspire our community to have fun with it. Our product offering includes womenswear, menswear and accessories.