ZipRecruiter

Log In

1

Chat Associate Jobs in Texas (NOW HIRING)

A-1 Locksmith

Service Support Associate

Carrollton, TX · On-site

$17/hr

... Support Associate . If you're eager to learn, grow, and be part of a company where your ... Manage email inboxes and provide online chat support * Create jobs, estimates, and quotes for ...

Agility 360

Customer Care Associate - Irving, TX

Irving, TX · On-site

$18.50 - $19.50/hr

Customer Care Associate (Hybrid) - Irving, TX Agility 360 is searching for an experienced Customer ... Actively and accurately participates in new hire training support (i.e. chat, side by sides, etc.

HD Supply

Account Services Associate

New Braunfels, TX · On-site

Provides customer service via phone, email, and chat for account updates, new account requests, tax ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

HD Supply

Account Services Associate

New Braunfels, TX · On-site

Provides customer service via phone, email, and chat for account updates, new account requests, tax ... Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is ...

next page

Showing results 1-20

All JobsChat Associate JobsChat Associate Jobs in Texas

Chat Associate information

See Texas salary details

$10

$18

$30

How much do chat associate jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for chat associate in Texas is $18.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.89 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chat Associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are Chat Associates?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are some common challenges faced by Chat Associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Texas? The most popular types of Chat jobs in Texas are:
What cities in Texas are hiring for Chat Associate jobs? Cities in Texas with the most Chat Associate job openings:
Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Texas as of June 2026, with employment types broken down into 2% As Needed, 67% Full Time, 9% Part Time, 4% Temporary, 16% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $38,502 per year, or $18.5 per hour.
Service Support Associate

Service Support Associate

A-1 Locksmith

Carrollton, TX • On-site

$17/hr

Full-time

Medical, Dental, Vision

Posted 15 days ago

Job description

Unlock Your Career with A-1 Locksmith!
Since 1949, A-1 Locksmith has been family-owned and operated, proudly serving our community with trust, reliability, and top-notch service. With an A+ BBB rating and a reputation built on excellence, we’re looking for passionate and dedicated individuals to join our team as Service Support Associate.

If you’re eager to learn, grow, and be part of a company where your contributions truly matter, this is your chance to step into a rewarding career with a team that feels like family.

Responsibilities
  • Act as the first point of contact for customers, addressing their needs and concerns with respect and empathy
  • Answer phone calls in a timely and consistent manner
  • Manage email inboxes and provide online chat support
  • Create jobs, estimates, and quotes for customers
  • Develop and maintain knowledge of product information and pricing
  • Communicate effectively with our Dispatch team and Locksmith technicians
  • Transfer calls when necessary and provide the highest quality of customer service
  • ON SITE POSITION 
Qualifications
  • High school diploma or equivalent
  • Availability to work morning/afternoon shifts and Saturdays
  • Ability to handle a fast-paced environment with minimal supervision
  • Proficient computer skills, including experience with Microsoft Office and Google Software
  • Strong multitasking and detail-oriented abilities
  • Professional composure under all circumstances
  • Eagerness to learn and grow within the company
  • Spanish language skills are a plus but not required
Benefits
  • Great work culture and team-oriented environment
  • Two days off per week guaranteed, closed Sundays and holidays
  • Health, Vision, and Dental options for full-time employees
  • Overtime opportunities
  • Unlimited opportunity for growth within the company
  • 90-day review and annual reviews

Starting pay depends on experience.

If this sounds like a good fit for you, we'd love to hear from you!