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Chat Associate Jobs in Pennsylvania (NOW HIRING)

Forever

Client Care Associate

Pittsburgh, PA · On-site

$17/hr

Client Care Associate Location: Open to Remote or Hybrid Department: Client Care Reports To ... Deliver exceptional client support across phone, email, and chat channels * Troubleshoot software ...

CSAA

$13.50 - $18.50/hr

Work directly with policyholders via phone, web and chat to ensure that each experience with us is ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

CSAA

$12.50 - $17/hr

Work directly with policyholders via phone, web and chat to ensure that each experience with us is ... Associates or Bachelor's Degree preferred. * 1 year or more in a Chat support role communicating ...

Utz Brands, Inc.

Part Time Outlet Store Associate

PA · On-site

$14.75 - $16.75/hr

Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how ... Our associates are the reason for the success of this company, so it is important we provide a ...

FOREVER INC

Client Care Associate

Pittsburgh, PA · On-site +1

$17/hr

Client Care Associate Location: Open to Remote or Hybrid Department: Client Care Reports To ... Deliver exceptional client support across phone, email, and chat channels * Troubleshoot software ...

Spitzer Autoworld

BDC Associate

Saint Marys, PA

$34K - $47K/yr

As the BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to ...

Spitzer Autoworld

BDC Associate

Saint Marys, PA

$34K - $47K/yr

As the BDC Associate, you will be highly trained to work with customers over the phone, email and chat to assist customers in shopping for their next vehicle. This position requires one to respond to ...

Brilliant Earth

Sales Associate, Jewelry

Philadelphia, PA · On-site

$21/hr

Sales Associate, Jewelry (Jewelry Consultant) - Philadelphia, PA Our Jewelry Consultants provide an ... Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ...

Brilliant Earth

Sales Associate, Jewelry

Philadelphia, PA · On-site

$21/hr

Sales Associate, Jewelry (Jewelry Consultant) - Philadelphia, PA Our Jewelry Consultants provide an ... Manage a high volume of incoming sales leads via email, live chat, and phones to attain individual ...

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Showing results 1-20

All JobsChat Associate JobsChat Associate Jobs in Pennsylvania

Chat Associate information

See Pennsylvania salary details

$10

$19

$33

How much do chat associate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for chat associate in Pennsylvania is $19.92, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.72 per hour, depending on experience, location, and employer.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in Pennsylvania?

The most popular types of Chat jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Chat Associate jobs?

Cities in Pennsylvania with the most Chat Associate job openings:

Chat Associate jobs near you
Infographic showing various Chat Associate job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $41,426 per year, or $19.9 per hour.

Seasonal Manufacturing Associate

Utz Brands, Inc.

Hanover, PA • On-site

Temporary

Medical, Dental, Vision, Retirement

Re-posted 7 days ago

Job description

Looking for competitive summer pay and hands-on manufacturing experience? Utz Quality Foods is hiring Seasonal Manufacturing Associates to support our team in Hanover, PA.
We offer opportunities across Weekday and Weekend shifts (Day and Night) to help meet peak production demands during the summer season. These roles are a great way to gain experience in a fast-paced manufacturing environment - with potential opportunities for future full-time employment.
What to Expect:
  • Competitive starting pay
  • Streamlined hiring process (phone screen + facility tour)
  • 3-4 consistent 12-hour shifts per week (no rotating schedules)
  • Team-focused, fast-paced environment

During your prescreen call, our Talent Team will review your experience and match you with the best available opportunity. Seasonal roles may include material handling, packaging, machine operation, outlet store clerk, and quality support.
Requirements:
  • 18 years or older (or High School graduate)
  • Basic math and English reading skills
  • Ability to work 3-4 twelve-hour shifts per week (not rotating)
  • Reliable transportation
  • Able to lift up to 25 lbs and stay on your feet throughout the shift
  • Team-oriented and able to work independently

External Recruitment Process
  • Easy Application (5 mins): Introduce yourself and answer a few key questions to get started.
  • Engaging Chat Interview (20-25 mins): Share your experiences in an online chat, highlighting how your values align with ours.
  • Live Interview: Selected candidates will meet with the hiring manager to explore their alignment with the team and overall Utz company culture.

Continuously Pursuing Excellence!
Here at Utz, we have a passion for exciting and delighting consumers with delicious snack foods made from high quality ingredients. After over a century with a strong family heritage, our diverse portfolio of brands includes Utz, Zapp's, Boulder Canyon, and On the Border. Our associates are the reason for the success of this company, so it is important we provide a supportive, caring and inclusive environment that offers opportunities for career growth and advancement. We also help take care of our associates by providing benefits, resources, and programs that ensure they live their healthiest lives. Our full-time benefit package includes medical, dental, and vision plans, an employer match 401k, profit sharing plan, employee stock purchase plan and much more. Join our world class team and help us become the fastest growing pure-play U.S. snacking company of scale!
Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

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