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Chat Associate Jobs in California (NOW HIRING)

Lennar

Loan Officer Associate

San Diego, CA · On-site

$19.36 - $21/hr

Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed. Your Toolbox * High ...

Lennar

Loan Officer Associate

Irvine, CA · On-site

$19.36 - $21/hr

Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar

Loan Officer Associate

Irvine, CA

$19.36 - $21/hr

Loan Officer Associate We are Lennar Lennar is one of the nation's leading homebuilders, dedicated ... Ensure that borrowers can easily reach out through various channels (phone, email, chat) and ...

Lennar Homes

Loan Officer Associate

Irvine, CA · On-site

$19.36 - $21/hr

Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed. Your Toolbox High ...

Blackford Talent

CA · On-site

Blackford Talent is engaged on a Civil Litigation Associate search with a boutique civil litigation ... Please apply for immediate consideration and a confidential chat.

Nati Boutique

Retail Sales Associate

Manhattan Beach, CA · On-site

$18 - $20/hr

Employee discounts Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Nati Boutique

Retail Sales Associate

Newport Beach, CA · On-site

$18 - $20/hr

Employee discounts Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Nati Boutique

Retail Sales Associate

Venice, CA · On-site

$18 - $20/hr

Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a fast-paced retail ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Nati Boutique

Retail Sales Associate

Venice, CA · On-site

$18 - $20/hr

Employee discounts Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Bold

Customer Service Associate

Santa Ana, CA · On-site

$15 - $20.75/hr

As a Customer Service Associate, your patience, good listening skills, attention to detail, and ... chat * Experience in the fast-paced role of customer service and resilient in an ever-changing ...

Nati Boutique

Retail Sales Associate

Los Angeles, CA · On-site

$18 - $20/hr

Employee discounts Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Nati Boutique

Retail Sales Associate

Venice, CA · On-site

$18 - $20/hr

Retail Sales Associate - Top Seller Wanted! Do you love fashion, thrive in a fast-paced retail ... A quick chat to get to know you and see if you're a fit. * Working Interview: You'll get a real ...

Bold

Customer Service Associate

Santa Ana, CA

$15 - $20.75/hr

As a Customer Service Associate, your patience, good listening skills, attention to detail, and ... chat * Experience in the fast-paced role of customer service and resilient in an ever-changing ...

Kikoff

CX Strategy Associate

San Francisco, CA

$19.50 - $26/hr

CX Strategy Associate About this role As a CX Strategy Associate, you will improve how customer ... Experience with CX tools (Zendesk, chat platforms, CSAT tools) * Exposure to automation, workflows ...

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Showing results 21-40

All JobsChat Associate JobsChat Associate Jobs in California

Chat Associate information

See California salary details

$10

$19

$32

How much do chat associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for chat associate in California is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chat associate, and why are they important?

To thrive as a Chat Associate, you need strong written communication skills, fast and accurate typing, and a high school diploma or equivalent. Familiarity with live chat platforms, CRM systems, and ticketing tools is typically required. Outstanding multitasking abilities, patience, and problem-solving skills help you stand out in this role. These skills ensure prompt, clear, and effective customer support, leading to higher satisfaction and efficient issue resolution.

What is a chat associate?

Chat Associates are professionals who handle customer inquiries and support requests through online chat platforms. They assist customers by providing information, resolving issues, and guiding them through various processes related to products or services. Chat Associates typically work for companies in customer service departments, ensuring quick and efficient responses to customer needs. Their role requires excellent communication skills, problem-solving abilities, and familiarity with the company's offerings.

What are some common challenges faced by chat associates when handling multiple customer conversations simultaneously?

Chat Associates often manage several customer chats at once, which requires strong multitasking and organizational skills. Balancing multiple conversations can be challenging, especially when customers have urgent or complex issues. Success in this role often depends on the ability to prioritize inquiries, maintain clear and courteous communication, and use internal resources efficiently to resolve questions quickly. Team collaboration is also essential, as Chat Associates may need to escalate issues to supervisors or work with other departments to ensure timely resolutions.

What is the difference between Chat Associate vs Customer Service Representative?

AspectChat AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may prefer customer service experienceHigh school diploma or equivalent; often requires customer service experience
Work EnvironmentOnline or remote chat platforms, digital communication toolsCall centers, retail, or office settings, phone and in-person interactions
Industry UsageCommon in e-commerce, tech support, and online servicesWidespread across retail, telecom, banking, and service industries
Search & Comparison IntentOften compared for digital communication rolesCompared for traditional customer support roles

While both roles involve assisting customers, Chat Associates primarily handle online chat inquiries via digital platforms, whereas Customer Service Representatives may work through calls, in-person, or multiple channels. The roles overlap in credentials and industry usage, but differ mainly in communication medium and work environment.

What are the most commonly searched types of Chat jobs in California? The most popular types of Chat jobs in California are:
What cities in California are hiring for Chat Associate jobs? Cities in California with the most Chat Associate job openings:
Chat Associate jobs near you
Infographic showing various Chat Associate job openings in California as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,786 per year, or $19.6 per hour.

Loan Officer Associate

Lennar

San Diego, CA • On-site

$19.36 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

This job post has expired today. Applications are no longer accepted.

Lennar rating

8.0

Company rating: 8.0 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

18th of 80 rated construction

Job description

Loan Officer Associate
We are Lennar
Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Lennar has been recognized as a Fortune 500® company and consistently ranked among the top homebuilders in the United States.
A Career that Empowers You to Build Your Future
The Loan Officer Associate assists Loan Officers while developing skills and knowledge to become a Loan Officer in the future. The Loan Officer Associate will complete various on-line and classroom educational sessions while receiving operational and hands-on training by assisting the Loan Officer and Division Managers.
  • A career with purpose.
  • A career built on making dreams come true.
  • A career built on building zero defect homes, cost management, and adherence to schedules.

Your Responsibilities on the Team
  • Learning Development: Participate in formal training programs provided by the company. These programs cover various aspects of lending, including understanding different types of loans, assessing creditworthiness, and navigating the loan approval process. Train with manager on mortgage rate sheets in order to learn to accurately price and lock loans. Review various daily/weekly/monthly reports to learn the overall mortgage process from application to closing.
  • Continuous Education and Licensure: Successfully complete testing for mortgage licensing and appropriate state licensing as needed. Maintain up-to-date knowledge of RESPA through continuing education courses.
  • Support and Coordination: Update the loan application with any missing data. Maintain notes within the Loan Origination System to ensure complete exchange of information. Occasionally provide initial set up of the file.
  • Business Development and Customer Relations: Participate in builder and realtor functions to develop and maintain relationships. Work with Division Manager and Loan Officers on local marketing campaigns.
  • Customer-Centric Approach: Ensure that borrowers can easily reach out through various channels (phone, email, chat) and receive prompt responses. Act as a primary contact between our borrowers and their Loan Officers, schedule and conduct meetings as needed, to discuss any follow-up issues or items that need to be addressed.
  • Collaboration and Flexibility: Assist processors and closers in procuring loan documents from borrowers and other entities as needed. Engage and assist internal associates through various channels (phone, email, chat) and receive a prompt response. Flexible schedule, including weekends and evenings as needed.

Your Toolbox
  • High school diploma or equivalent
  • BA or BS preferred
  • Mortgage or banking experience (preferred)
  • Experience in articulating product or service features, benefits, and value
  • A genuine passion for going above and beyond to ensure customer satisfaction
  • Exceptional organizational abilities, keen attention to detail, and the ability to manage multiple priorities.
  • Proficient in using standard office software (e.g., Microsoft Office Suite)
  • Valid driver's license and reliable transportation

This description outlines the basic responsibilities and requirements for the position noted. This is not a comprehensive listing of all job duties of the Associates. Duties, responsibilities and activities may change at any time with or without notice.
During the course of your employment, you may be required to use, download, or access certain Company-approved tools, programs, applications, or systems. These resources may include, but are not limited to, applications designed for customer engagement, operational efficiency, data analysis, Artificial Intelligence (AI) tools, and other business functions.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
  • This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

General Overview of Compensation & Benefits:
We reasonably expect the base compensation offered for this position to range from an hourly rate of $19.36 - $21, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
  • This position may be eligible for bonuses.
  • This position may be eligible for commissions.
  • This position will be eligible for the described benefits listed in the above section in accordance with Company Policy.
  • This information is intended to be a general overview and may be modified by the Company due to factors affecting the business.

Life at Lennar
At Lennar, we are committed to fostering a supportive and enriching environment for our Associates, offering a comprehensive array of benefits designed to enhance their well-being and professional growth. Our Associates have access to robust health insurance plans, including Medical, Dental, and Vision coverage, ensuring their health needs are well taken care of. Our 401(k) Retirement Plan, complete with a $1 for $1 Company Match up to 5%, helps secure their financial future, while Paid Parental Leave and an Associate Assistance Plan provide essential support during life's critical moments. To further support our Associates, we provide an Education Assistance Program and up to $30,000 in Adoption Assistance, underscoring our commitment to their diverse needs and aspirations. From the moment of hire, they can enjoy up to three weeks of vacation annually, alongside generous Holiday, Sick Leave, and Personal Day policies. Additionally, we offer a New Hire Referral Bonus Program, significant Home Purchase Discounts, and unique opportunities such as the Everyone's Included Day. At Lennar, we believe in investing in our Associates, empowering them to thrive both personally and professionally. Lennar Associates will have access to these benefits as outlined by Lennar's policies and applicable plan terms. Visit Lennartotalrewards.com to view our suite of benefits.
Join the fun and follow us on social media to see what's happening at our company, and don't forget to connect with us on Lennar: Overview | LinkedIn for the latest job opportunities.
Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

What Lennar employees say

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About Lennar

Sourced by ZipRecruiter

Since 1954, Lennar has built over one million new homes for families across America. We build in some of the nation’s most popular cities, and our communities cater to all lifestyles and family dynamics, whether you are a first-time or move-up buyer, multigenerational family, or Active Adult.

Industry

Construction

Company size

5,001 - 10,000 Employees

Headquarters location

Miami, FL, US

Year founded

1954

Social media

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