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Chat Assistant Jobs in Portland, OR (NOW HIRING)

Uptown Providers PC

Front Desk Assistant

Vancouver, WA · On-site

$20 - $24/hr

We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT ... let's chat! SAFETY & WELLBEING * Alcohol and Drug-Free Polic y: We are an alcohol and drug-free ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR

$19 - $21/hr

... chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates ...

Uptown Providers PC

Front Desk Assistant

Lake Oswego, OR · On-site

$20 - $24/hr

We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT ... let's chat! SAFETY & WELLBEING * Alcohol and Drug-Free Policy: We are an alcohol and drug-free ...

Uptown Providers PC

Front Desk Assistant

Portland, OR · On-site

$20 - $24/hr

We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT ... let's chat! SAFETY & WELLBEING * Alcohol and Drug-Free Polic y: We are an alcohol and drug-free ...

Uptown Providers PC

Front Desk Assistant

Hillsboro, OR · On-site

$20 - $24/hr

We offer a Medical Assistant Apprenticeship Program - paid for by us if you're ready to grow! WHAT ... let's chat! SAFETY & WELLBEING * Alcohol and Drug-Free Policy: We are an alcohol and drug-free ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR · On-site

$19 - $21/hr

... chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR · On-site

$19 - $21/hr

... chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates ...

Brilliant Earth

Sales Associate, Jewelry

Portland, OR

$19 - $21/hr

... chat! These team members assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates ...

Ulta Beauty, Inc.

Lead Cashier

Portland, OR

$16.75 - $20.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Portland, OR · On-site

$17 - $20.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Moda Health

Health Navigator I

Milwaukie, OR · Remote

$21.30 - $22.88/hr

Job Summary: Provides phone, email and chat-based customer service to members of certain ... and assist members in understanding and setting up programs or completing recommended health ...

Ulta Beauty

Lead Cashier

Vancouver, WA · On-site

$16.75 - $20.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Beaverton, OR · On-site

$16.75 - $20.25/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Gresham, OR · On-site

$17 - $20.50/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Vancouver, WA · On-site

$17.25 - $21/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

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Showing results 21-40

All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Portland, OR

Chat Assistant information

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

What are the most commonly searched types of Chat jobs in Portland, OR? The most popular types of Chat jobs in Portland, OR are:
What are popular job titles related to Chat Assistant jobs in Portland, OR? For Chat Assistant jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Chat Assistant jobs in Portland, OR look for? The top searched job categories for Chat Assistant jobs in Portland, OR are:
What cities near Portland, OR are hiring for Chat Assistant jobs? Cities near Portland, OR with the most Chat Assistant job openings:
Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Portland, OR as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Senior Administrative Assistant - Nike Sportswear Brand Management - Global

Nike

Beaverton, OR • On-site

Full-time

Medical

Posted 6 days ago

Nike rating

7.6

Company rating: 7.6 out of 10

Based on 274 frontline employees who took The Breakroom Quiz

7th of 104 rated fashion retailers

Job description

WHO YOU'LL WORK WITH
Nike, Inc. is in perpetual motion. Administrative employees help Nike teams around the world keep up with the company's rapid pace. They act as liaisons embedded in business functions and geographies. Their talents - problem solving, organization, time management and more - help fuel the success of their leaders and their teams. Nike's community of administrative assistants embody professionalism, resilience, agility, emotional intelligence and exemplify the best of Nike's culture modeling Nike's core values to leaders, teammates, and guests.
As our Senior Administrative Assistant, you will support the VP, Nike Sportswear Brand Management, Global, the Senior Director, Nike Sportswear Brand Management, Global and the Senior Director, Nike Sportswear Brand Management, Global.
WHO WE ARE LOOKING FOR
We're looking for a Senior Administrative Assistant who has a proven ability to work in a fast-paced, results-oriented environment. You have a high learning agility, strong organization skills and high attention to detail. Having strong communication and time management skills, you are able to prioritize across multiple tasks, set expectations across a variety of stakeholders and take initiative to follow-through on requests through completion. You can work independently or as part of a team and know how to adapt your style to most efficiently and effectively support the leaders and businesses you are lined up against.
WHAT YOU BRING TO NIKE:
  • Bachelor's degree in business or related field. Will accept any suitable combination of education, experience and training
  • Minimum of 3 years of administrative work experience required
  • Ability to work and communicate effectively with a variety of personalities including senior level executives
  • Proven ability to work effectively in a fast-paced, results-oriented, team environment with times of high ambiguity
  • Proven ability to organize, prioritize and appropriately handle highly confidential and sensitive information
  • Ability to work independently and take initiative to follow-through on requests until completion with a high attention to detail
  • Previous experience working with and tracking budgets is strongly preferred
  • Proficiency in Microsoft Office Suite (MS Outlook, PowerPoint, Word and Excel) and virtual meeting tools (Zoom / MS Teams). Experience with Keynote a plus, not required. Experience with AI tools like Chat GPT or Microsoft Copilot a plus, not required.
  • Previous Nike work experience is a plus
  • Ability to occasionally work outside of core business hours

Mynext: Be Empowered to Grow within Nike and Create the Future
WHAT YOU'LL WORK ON
You'll perform a wide range of administrative duties for a diverse team of people and/or leaders with a variety of management styles. These duties will include but not limited to the following:
  • Complex Calendar Management: Scheduling appointments, meetings, and conferences for the leaders you support, managing conflicts and coordinating with other teammates and leaders as required
  • Booking Travel Arrangements: Booking flights, accommodations, and transportation for leaders you support, including managing itineraries and necessary documentation.
  • Planning Meetings and Events: Securing event space as necessary and handling any budgeting, catering, agenda planning, scheduling, reminders, and working with external parties as needed.
  • Preparing Expense Reports, tracking budgets and purchase orders: Preparing expense reports, tracking budgets, and processing invoices or purchase orders for vendors as required.
  • Document Preparation & Organization: Producing, editing and reformatting documents and email correspondence. This could include but will not be limited to updating organizational charts, creating high quality graphic and text PowerPoint or Keynote presentations, and/or team session agendas/work session run of shows.
  • Communications - Under the leader's direction, write, contribute and/or edit draft communications, involve appropriate stakeholders and gain final approval. May manage distribution lists and send communications on the leader's behalf.
  • Coordinate Team Space Planning, Workspace and/or Equipment Moves: Partner with the appropriate stakeholders to organize individual or departmental moves
  • Budget Tracking: may assist leader with tracking of expenses
  • POs: create purchase orders
  • Special Projects: Assisting with project planning, tracking progress, and ensuring deadlines are met as needed by the team and/or leader you support
  • Team & Culture Building: You will have the opportunity to work with the leader you support to help the team build connections to each other, their leader, the environment and Nike through a variety of ways - staff meetings, team building activities, offsites and the physical workspace they come to day-in and day-out.
  • Support team plans, projects, activations or other deliverables as needed
  • Serve as the main point of contact for administrative questions from the team
  • Provide coverage for other leaders where temporary administrative needs exist

We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed. If you discover, as you navigate our application process, that you need assistance or an accommodation due to a disability, please complete the Candidate Accommodation Request Form.

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