Hallandale Beach, FL · On-site
$15 - $20.50/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. Dispatch ... Explain services, pricing, and product details clearly to assist customers in their decision-making ...
Hallandale Beach, FL · On-site
$15 - $20.50/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. Dispatch ... Explain services, pricing, and product details clearly to assist customers in their decision-making ...
Hallandale, FL · On-site
$16 - $18/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Dispatch ... Explain services, pricing, and product details clearly to assist customers in their decision-making ...
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Hallandale, FL · On-site
$16 - $18/hr
Respond promptly and professionally to customer inquiries via phone, email, and chat. * Dispatch ... Explain services, pricing, and product details clearly to assist customers in their decision-making ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
Wilton Manors, FL · On-site
$12/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
Wilton Manors, FL · On-site
$12/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
Wilton Manors, FL · On-site
$12/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
Wilton Manors, FL · On-site
$12/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
$14.25 - $18.25/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
$14.25 - $18.25/hr
From Poverello's perspective, this is a short-term job assigned to assist clients with accessing ... WOW Customers over the phone, online chat, or email. * Ability to multi-task and adapt to changes ...
In this role, you'll engage customers through phone, text, email, chat, and online inquiries ... Generate reports and assist management with lead tracking as needed Customer Experience * Deliver ...
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In this role, you'll engage customers through phone, text, email, chat, and online inquiries ... Generate reports and assist management with lead tracking as needed Customer Experience * Deliver ...
Fort Lauderdale, FL · On-site
$60.35/hr
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...
Fort Lauderdale, FL · On-site
$60.35/hr
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...
With Wanderly you can chat and apply to any agency with Wanderly's Universal Application, below are ... Learn complex technologies effectively. * Assist physicians with cardiac catheterization as a way ...
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
Quick apply
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $18/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $18/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $21/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $21/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $21/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
West Palm Beach, FL · On-site
$15.50 - $21/hr
Greet customers warmly and assist them with their questions and needs in a friendly and ... Engage with customers through various channels, including phone, email, and online chat, to provide ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications. * Assist with account setup, maintenance, and documentation updates. * Collaborate with ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications. * Assist with account setup, maintenance, and documentation updates. * Collaborate with ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications. * Assist with account setup, maintenance, and documentation updates. * Collaborate with ...
Provide timely and accurate responses to client inquiries via email, chat, phone, and Intercom communications. * Assist with account setup, maintenance, and documentation updates. * Collaborate with ...
Margate, FL · On-site
$16/hr
... or office assistant. Earn weekly performance bonuses by exceeding performance expectations ... Live chat, SMS, and email support At ASC, we get it, so our clients don't have to, and we want you ...
Margate, FL · On-site
$16/hr
... or office assistant. Earn weekly performance bonuses by exceeding performance expectations ... Live chat, SMS, and email support At ASC, we get it, so our clients don't have to, and we want you ...
Miami, FL · On-site
$18 - $19/hr
... assist customer base on company website, products, and services * Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a ...
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Miami, FL · On-site
$18 - $19/hr
... assist customer base on company website, products, and services * Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a ...
Miami, FL · On-site
$18 - $19/hr
... assist customer base on company website, products, and services * Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a ...
Quick apply
Miami, FL · On-site
$18 - $19/hr
... assist customer base on company website, products, and services * Resolve customer concerns in a quality-oriented way to produce a positive outcome either via telephone, through virtual chat, or a ...
| Aspect | Chat Assistant | Customer Service Representative |
|---|---|---|
| Credentials | Minimal; often high school diploma or equivalent | High school diploma or higher; some roles may require specific training |
| Work Environment | Online, remote, or call center settings | Call centers, retail, or office settings, often in person or via phone |
| Industry Usage | Customer support, e-commerce, tech companies | Retail, telecom, banking, and various service industries |
| Primary Tasks | Responding to customer inquiries via chat, providing information, troubleshooting basic issues | Handling customer inquiries via phone or in person, resolving complaints, processing transactions |
While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.
Hallandale Beach, FL • On-site
$15 - $20.50/hr
Other
Medical, Dental, Vision, PTO
Posted 4 days ago
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Location: Hallandale Beach, FL 33009 (In-Person)
Job Type: Full-Time
About the Role
We are seeking a dedicated, detail-oriented, and enthusiastic Customer Service Representative / Service Writer to join our team in Hallandale Beach, FL. In this role, you will serve as a primary point of contact for our customers, assessing their needs, dispatching service requests, and delivering exceptional customer care.
The ideal candidate possesses strong verbal and written communication skills, thrives in a fast-paced environment, and excels at problem-solving.
Key Responsibilities
Customer Support: Respond promptly and professionally to customer inquiries via phone, email, and chat.
Dispatch & Assessment: Analyze customer needs, evaluate service requirements, and accurately dispatch calls or service requests.
Data Entry & Records: Accurately log customer interactions, service orders, and updates into our system software.
Clear Communication: Explain services, pricing, and product details clearly to assist customers in their decision-making process.
Sales & Inquiries: Handle inbound sales inquiries, recommend appropriate solutions, and promote additional services when relevant.
Teamwork & Training: Collaborate with team members to streamline workflow processes and assist in onboarding/training new staff on service protocols.
Qualifications & Requirements
Education: High School Diploma or equivalent (Required).
Experience:
3+ years of Customer Service experience (Required).
3+ years of Dispatching experience (Required).
Call center or service department experience preferred.
Languages:
English (Required, fluent written and spoken).
Spanish (Preferred / Highly Desirable).
Technical Skills: Strong data entry skills with high attention to detail and proficiency with standard office software/computer systems.
Location: Must be able to commute daily or relocate to Hallandale Beach, FL 33009 prior to starting work.
Benefits & Work Schedule
Benefits: Health insurance, sick and vacation pay days
Schedule: Full-Time
Work Location: In-person at our Hallandale Beach, FL office
