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Chat Assistant Jobs in Arkansas (NOW HIRING)

Parachuting Penguins

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Customer Service & Order Processing Assistant

Bentonville, AR · On-site

$15/hr

Answer phones and help customers at the front counter * Assist clients picking up orders * Contact ... Transfer details from internal chat into order tickets * Order supplies and track inventory needs

New

Payvantage

Customer Support Advocate

Jonesboro, AR · On-site

The Customer Support Advocate must be comfortable communicating by phone, chat, SMS, and email ... Provide support for online bill pay and paymentprocessing questions. * Assist customers with ...

Payvantage

Customer Service Representative

Jonesboro, AR · On-site

$14 - $15.50/hr

Conduct outbound communications to existing customersusingtelephone, email, and Chat * Maintain an ... and benefits * Assist clients by demonstrating the use of goods andprogramsand answering any ...

Payvantage

Customer Service Representative

Jonesboro, AR · On-site

$14 - $15.50/hr

Conduct outbound communications to existing customersusingtelephone, email, and Chat * Maintain an ... and benefits * Assist clients by demonstrating the use of goods andprogramsand answering any ...

Ulta Beauty, Inc.

Lead Cashier

Jonesboro, AR · On-site

$13.75 - $16.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Jonesboro, AR

$13.75 - $16.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty

Lead Cashier

Jonesboro, AR · On-site

$13.75 - $16.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ashley Global Retail, LLC

Customer Care Agent

Bryant, AR · On-site

$13 - $17.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ...

Ulta Beauty

Lead Cashier

Fayetteville, AR · On-site

$13.75 - $16.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ashley Global Retail, LLC

Customer Care Agent

Bryant, AR · On-site

$13 - $17.50/hr

Deliver multi-channel support seamlessly across driver chat, customer chat, and voice channels ... to assist customers. * Demonstrate a strong understanding of delivery logistics, routing, and ...

Ulta Beauty, Inc.

Lead Cashier

Hot Springs, AR

$13 - $15.75/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

Ulta Beauty, Inc.

Lead Cashier

Conway, AR · On-site

$14 - $17/hr

Support the leadership team by completing cashier chat ins and chat outs as well as associate exit ... * Assist in the training of new cashiers, and cross-training other associates in cashiering.

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All JobsChat JobsChat Assistant JobsChat Assistant Jobs in Arkansas

Chat Assistant information

What is a chat assistant?

Chat Assistants are software programs or human agents that interact with users through text-based interfaces, such as chat windows on websites or messaging apps. Their main role is to answer questions, provide customer support, assist with transactions, or guide users through various processes. Chat Assistants can be powered by artificial intelligence, pre-set scripts, or live human support, and are commonly used in customer service, sales, and technical support environments.

What are the key skills and qualifications needed to thrive as a chat assistant, and why are they important?

To thrive as a Chat Assistant, you need strong written communication skills, quick typing abilities, and a good understanding of customer service principles, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat software, and basic troubleshooting tools is typically required. Excellent problem-solving, patience, and adaptability help individuals stand out when assisting diverse customers. These skills ensure efficient, accurate, and positive interactions, which are crucial for maintaining customer satisfaction and brand reputation.

What are some common challenges chat assistants face when handling multiple conversations simultaneously?

Chat Assistants often manage several customer conversations at once, which can be challenging due to the need to provide accurate, timely, and personalized responses. Balancing speed with quality, avoiding copy-paste errors, and maintaining a friendly, consistent tone across all chats are frequent hurdles. Effective multitasking, strong organizational skills, and familiarity with chat management tools can help overcome these challenges and ensure a positive customer experience.

What is the difference between Chat Assistant vs Customer Service Representative?

AspectChat AssistantCustomer Service Representative
CredentialsMinimal; often high school diploma or equivalentHigh school diploma or higher; some roles may require specific training
Work EnvironmentOnline, remote, or call center settingsCall centers, retail, or office settings, often in person or via phone
Industry UsageCustomer support, e-commerce, tech companiesRetail, telecom, banking, and various service industries
Primary TasksResponding to customer inquiries via chat, providing information, troubleshooting basic issuesHandling customer inquiries via phone or in person, resolving complaints, processing transactions

While both roles involve assisting customers, Chat Assistants primarily communicate through online chat platforms, focusing on quick, written support. Customer Service Representatives often handle inquiries via phone or in person, providing more comprehensive support. Both roles require strong communication skills but differ in work environment and interaction methods.

How do you become a chat assistant?

To become a chat assistant, candidates typically need strong communication skills, basic computer literacy, and the ability to handle multiple conversations simultaneously. Many employers require a high school diploma or equivalent, and some may prefer prior customer service experience or familiarity with chat platforms. Training is often provided by the employer to familiarize new hires with company-specific tools and protocols.

How much do chat assistants make?

Chat assistants typically earn between $10 and $20 per hour, depending on experience, employer, and location. Some roles may offer additional incentives or flexible schedules, especially for remote work or part-time positions.

What are the most commonly searched types of Chat jobs in Arkansas?

The most popular types of Chat jobs in Arkansas are:

What are popular job titles related to Chat Assistant jobs in Arkansas?

For Chat Assistant jobs in Arkansas, the most frequently searched job titles are:

What job categories do people searching Chat Assistant jobs in Arkansas look for?

The top searched job categories for Chat Assistant jobs in Arkansas are:

What cities in Arkansas are hiring for Chat Assistant jobs?

Cities in Arkansas with the most Chat Assistant job openings:

Chat Assistant jobs near you
Infographic showing various Chat Assistant job openings in Arkansas as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 85% In-person, and 15% Remote job distribution.

Customer Service & Order Processing Assistant

Parachuting Penguins

Bentonville, AR • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Parachuting Penguins is hiring! We’re a sophisticated print shop specializing in custom packaging prototypes, signage samples, and high‐precision print work across multiple media. If you’re organized, accurate, and love keeping things moving, you’ll fit right in.


What you’ll do: • Answer phones and help customers at the front counter • Assist clients picking up orders • Contact customers about order questions or issues • Process orders with accuracy: download files, print small-format jobs, assign tasks • Transfer details from internal chat into order tickets • Order supplies and track inventory needs • Support a production floor that uses cutting tables, specialty medias, and prototype workflows


Who thrives here: • People who enjoy structured tasks • People who notice small details and catch mistakes early • People who like learning how different materials, printers, and cutting tools work • People who feel satisfied when a workflow is clean, organized, and on schedule


Hours: • 7:00 AM – 4:00 PM • OR 9:00 AM – 6:00 PM

Starting Pay: • $15/hr with room to grow as you learn our systems


If you’re dependable, detail‐focused, and excited to learn how a professional print‐prototype shop operates, we’d love to meet you.

Company Description

Parachuting Penguins was established over twenty years ago with a fairly simple concept. We wanted to create a center that could accept files for a variety of products and services requiring professional design files.

The simplicity ends at the point where the skills required to adapt these files must be executed. It takes a group of dedicated professionals to understand file types and their appropriate applications, preparing files for production, and finishing processes that bring it all together.

No other company combines the variety of products and services under one roof that you will find at Parachuting Penguins. Our dedication to what we call "The Value Triangle" (Quality-Service-Price) is unparalleled and we can assure you will differentiate us from all the others.