ZipRecruiter

Log In

2

Chat Assistant Remote Jobs (NOW HIRING)

Qode

Remote Live Chat Agent

OR · On-site +1

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... accuracy and clarity. * Assist customers with scheduling consultations and appointments ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

... assist customers through live chat and digital communication channels. The ideal candidate has ... Ability to work independently and as part of a remote team. * Reliable internet connection and a ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... accuracy and clarity. * Assist customers with scheduling consultations and appointments ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote ... accuracy and clarity. * Assist customers with scheduling consultations and appointments ...

Qode

Remote Live Chat Agent

$28/hr

Remote Live Chat Support Representative US Energy Windows & Doors is seeking a friendly ... accuracy and clarity. * Assist customers with scheduling consultations and appointments ...

Burjline Builders

REMOTE Customer Service Representative

$16.50 - $22.25/hr

Location: Remote (United States) Employment Type: Full-Time and Part-Time positions available ... Respond promptly and professionally to customer enquiries via phone, email, and live chat. * Assist ...

Burjline Builders

Online Chat Representative (Remote)

$22 - $26/hr

... Online Chat Representative to join our team. This is a full-time , fully remote position. The ... * Assist clients with scheduling consultations, service appointments, and follow-ups. * Identify ...

previous pagenext page

Showing results 21-40

All JobsRemote JobsBusiness JobsCustomer Service JobsCustomer Service Representative JobsChat Assistant Remote Jobs

Chat Assistant Remote information

What states have the most Chat Assistant Remote jobs?

States with the most job openings for Chat Assistant Remote jobs include:

What are popular job titles related to Chat Assistant Remote jobs?

For Chat Assistant Remote jobs, the most frequently searched job titles are:

Infographic showing various Chat Assistant Remote job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, 1% Temporary, and 3% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.

Remote Live Chat Agent

OR • On-site, Remote

Qode
See more jobs at Qodeexternal

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Remote Live Chat Support Representative
Location: Remote, United States
Workplace Type: Remote
About the Role
US Energy Windows & Doors is seeking a friendly, professional, and detail-oriented Remote Live Chat Support Representative to join our dynamic team. In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital communication channels. You will be instrumental in answering basic inquiries about our high-quality windows and doors, assisting customers with scheduling appointments and consultations, meticulously documenting customer interactions, and ensuring all inquiries receive timely and appropriate follow-up. This position requires a proactive approach, excellent communication skills, and a genuine desire to help customers find the solutions they need. If you thrive in a remote work environment and possess a passion for outstanding customer service, we encourage you to apply.
Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat and email, ensuring a positive first impression.
  • Answer general questions about windows, doors, installation processes, consultation scheduling, and other company services with accuracy and clarity.
  • Assist customers with scheduling consultations and appointments, coordinating with the sales and installation teams as needed.
  • Provide timely updates regarding orders, appointments, and service requests when information is readily available.
  • Identify customer needs and effectively direct complex or specialized questions to the appropriate department or specialist.
  • Document all customer conversations and interactions accurately within the CRM system and update customer records meticulously.
  • Follow up on customer inquiries that require additional assistance or further investigation to ensure complete resolution.
  • Maintain a consistently professional, helpful, and courteous tone in every customer interaction, reflecting the company's commitment to service excellence.
  • Handle customer concerns and complaints calmly and professionally, seeking to de-escalate situations and find satisfactory solutions.
  • Coordinate effectively with sales, installation, and administrative teams to ensure seamless customer experiences and efficient workflow.
  • Protect customer information and maintain strict confidentiality in accordance with company policies and data privacy regulations.
  • Adhere to all company procedures, communication standards, and service guidelines to ensure consistent and high-quality support.

Required Skills & Qualifications
  • High school diploma or equivalent is preferred, demonstrating a foundational level of education.
  • Previous customer service, live chat support, call center, administrative, or sales-support experience is highly preferred, providing a strong understanding of customer interaction dynamics.
  • Excellent written communication and grammar skills are essential for clear and effective online communication.
  • Strong typing speed and accuracy, coupled with proficient computer skills, are necessary for efficient chat and data entry.
  • Comfortable and proficient in using CRM systems, email clients, various chat platforms, spreadsheets, and other web-based applications.
  • Exceptional attention to detail and a commitment to accuracy in all tasks, from communication to data entry.
  • Proven ability to multitask effectively while managing multiple customer conversations simultaneously in a fast-paced environment.
  • A professional, patient, and genuinely customer-focused attitude, prioritizing customer satisfaction in every interaction.
  • Ability to work independently and manage time effectively in a remote work setting, demonstrating self-discipline and motivation.
  • Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free from distractions.

Benefits
Eligible employees may receive benefits according to company policy, which may include:
  • Health insurance
  • $28 per hour
  • Dental and vision insurance
  • Paid time off
  • Paid holidays
  • 401(k)
  • Performance-based bonuses
  • Training and professional development
  • Career advancement opportunities

Apply