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Chargebacks Jobs in Illinois (NOW HIRING)

TURTLE WAX INC

Specialist- Account Receivable

Lombard, IL · On-site

$19.75 - $26.25/hr

Research and resolve payment discrepancies, including unapplied cash, short payments, overpayments, deductions, and chargebacks. * Access customer portals and internal systems to obtain remittance ...

CFS

Accounts Receivable & Billing Coordinator

Itasca, IL

$55K - $65K/yr

... chargebacks, and claims • Respond to AR inquiries and follow up on outstanding balances • Support filing, documentation, and special accounting projects Qualifications for the Accounts Receivable ...

CFS

Accounts Receivable & Billing Coordinator

Itasca, IL

$55K - $65K/yr

... chargebacks, and claims • Respond to AR inquiries and follow up on outstanding balances • Support filing, documentation, and special accounting projects Qualifications for the Accounts Receivable ...

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Chargebacks information

See Illinois salary details

$16

$28

$40

How much do chargebacks jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for chargebacks in Illinois is $28.14, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $33.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.

What are the most commonly searched types of Chargebacks jobs in Illinois?

The most popular types of Chargebacks jobs in Illinois are:

What are popular job titles related to Chargebacks jobs in Illinois?

For Chargebacks jobs in Illinois, the most frequently searched job titles are:

What job categories do people searching Chargebacks jobs in Illinois look for?

The top searched job categories for Chargebacks jobs in Illinois are:

Chargebacks jobs near you
Infographic showing various Chargebacks job openings in Illinois as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 76% Physical, 5% Hybrid, and 19% Remote job distribution, with an average salary of $58,540 per year, or $28.1 per hour.

Specialist- Account Receivable

TURTLE WAX INC

Lombard, IL • On-site

$19.75 - $26.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

The Accounts Receivable Specialist is responsible for accurately applying customer payments, maintaining customer account records, supporting collection activity, and researching payment discrepancies, short payments, unapplied cash, overpayments, and deductions. This role works closely with Finance, Customer Service, and other internal teams to ensure cash is posted timely, customer accounts are accurate, deductions are properly documented and routed, and unresolved account issues are followed through to resolution. 

Essential Job Duties and Responsibilities: 

  1. Process and apply customer payments, reconcile cash receipts, and maintain supporting documentation for all payment activity. 
  2. Research and resolve payment discrepancies, including unapplied cash, short payments, overpayments, deductions, and chargebacks. 
  3. Access customer portals and internal systems to obtain remittance details, payment status, claim documentation, and other account information. 
  4. Investigate customer deductions and disputes, partnering with internal teams to identify root causes and drive resolution. 
  5. Monitor accounts receivable balances, follow up on overdue accounts, and maintain accurate customer account records. 
  6. Collaborate with customers and cross-functional teams to resolve account issues, payment discrepancies, credit memo concerns, and documentation requests. 
  7. Support customer master data maintenance in compliance with company policies and internal controls. 
  8. Prepare accounts receivable and cash application reports while ensuring adherence to financial procedures and reporting requirements. 

Closing Statement: 

  • Assist with month-end, quarter-end, and year-end closing activities.  
  • Support internal and external audits by providing requested documentation.  
  • Ensure compliance with company policies, accounting standards, and internal controls.  
  • Identify opportunities to improve AR and cash application processes.  
  • Other duties as assigned 
  • 3+ years of experience in accounts receivable, cash application, deductions, collections, customer account research, or related finance/customer service support role. Associate or bachelor’s degree in related field preferred. 
  • Preferred experience with customer portals, deduction research, short payments, chargebacks, credit memos, customer account reconciliation, and JDE or similar ERP systems.  
  • Proficiency in Microsoft Excel and other Microsoft Office applications.  
  • Ability to stay organized, manage competing priorities, and meet deadlines in a fast-paced environment. 
  • Effective written and verbal communication skills.  
  • Ability to work independently and collaboratively within a team environment.  

Working Conditions/Physical Requirements: 

  • Normal office duties 

'EOE, Including Disabilities/Vets"

Benefits at a Glance

At Turtle Wax, we offer a competitive and all-encompassing benefits package for our team members. Full Time Team members working a minimum of 30 hours per week are eligible for benefits on the first of the month following hire date. The benefits plan year begins on July 1 and ends June 30.

Eligibility requirements and benefits offerings are subject to change.

Medical – Blue Cross and Blue Shield of IL.

Turtle Wax offers multiple health plan options to best match each individual team members’ needs.

Prescription Drug Benefits accompany each health plan as well.

Dental and Vision  

Life, AD&D and Long-Term Disability Insurance

Flexible Spending and Health Savings Accounts.

Other Benefits Include:

  • Paid Time Off
  • Paid Holidays
  • Tuition Assistance
  • 401K with match.
  • Service Awards, Turtle Wax Product, Employee Assistance Program, Discounted Pet Insurance, Legal Plans, and MORE!

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