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Chargeback Recovery Specialist Jobs (NOW HIRING)

Sbhonline

NJ · On-site

Prepare reports on chargeback trends and recovery opportunities * Assist with month‑end closing activities and account reconciliations * Ensure compliance with company policies and accounting ...

Kinetic Personnel Group

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Accounting Specialist

Desert Hot Springs, CA · On-site

$23 - $27/hr

Accounting Specialist Position Summary We are seeking an experienced Accounting Specialist to ... Monitor chargeback recoveries and losses. Accounts Receivable * Prepare customer billing and ...

Certified Employment Group

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Manufacturing Claims Specialist

Roseville, CA · On-site

$36 - $40/hr

Pursue financial recoveries related to freight damage, lost shipments, delivery failures, chargebacks, and warranty claims. * Partner with Operations, Manufacturing, Warehouse, Customer Experience ...

ELVTR

Lead Retention Specialist

Lead Retention Specialist At ELVTR, we're transforming online education by connecting ambitious ... installment recovery, and chargeback prevention * Handle escalated customer cases, making ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

CNB

Payment Dispute Specialist

Payment Dispute Specialist If you're looking to build your career at a forward-thinking ... chargebacks and recoveries, and ensuring disputes are resolved accurately and within required ...

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Chargeback Recovery Specialist information

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How much do chargeback recovery specialist jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for chargeback recovery specialist in the United States is $21.19, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $26.44 per hour, depending on experience, location, and employer.

What is a chargeback recovery specialist?

A Chargeback Recovery Specialist is a professional responsible for managing and resolving chargeback disputes between merchants and customers, usually involving credit or debit card transactions. They investigate claims, gather evidence, and communicate with banks or payment processors to recover lost revenue for businesses. Their work helps reduce financial losses and ensures compliance with industry regulations related to payment disputes. Chargeback Recovery Specialists also develop strategies to prevent future chargebacks and educate merchants on best practices.

What are the key skills and qualifications needed to thrive as a chargeback recovery specialist?

To thrive as a Chargeback Recovery Specialist, you need strong analytical abilities, attention to detail, and a background in finance or accounting, often with prior experience in payment processing or dispute resolution. Familiarity with chargeback management systems, payment gateways, and industry regulations such as PCI-DSS is crucial, and certifications like Certified Payments Professional (CPP) can be beneficial. Excellent communication, problem-solving, and negotiation skills help you effectively manage disputes and interact with merchants, banks, and customers. These skills ensure efficient dispute resolution, minimize financial losses, and maintain positive relationships with stakeholders in a high-stakes financial environment.

What are the typical challenges faced by a chargeback recovery specialist, and how can they be effectively managed?

Chargeback Recovery Specialists often deal with tight deadlines, high volumes of dispute cases, and the need to gather compelling evidence to support claims. Staying organized and maintaining clear communication with merchants, payment processors, and card issuers is essential. Familiarity with industry regulations and evolving card network rules helps specialists respond efficiently and improve recovery rates. Leveraging specialized software and regularly updating documentation can also streamline the process and reduce errors.

What are popular job titles related to Chargeback Recovery Specialist jobs?

For Chargeback Recovery Specialist jobs, the most frequently searched job titles are:

Chargeback Recovery Specialist jobs near you

Chargeback Specialist

NJ • On-site

Sbhonline
See more jobs at Sbhonlineexternal

Other

Medical, Dental, Vision, PTO

Posted 8 days ago

Job description

Sales Assistant / Chargeback Analyst

Location: Piscataway, NJ (In person)

Department: Finance / Accounting / Sales Support

Employment Type: Full-Time

Job Summary
We are seeking a detail-oriented Sales Assistant/Chargeback Analyst to support both our sales and finance teams. This role will assist sales operations while managing chargebacks, deductions, and credit memos, ensuring accurate reconciliation of customer accounts. The ideal candidate will have strong organizational and analytical skills, experience with customer accounts and deductions, and the ability to work cross‑functionally with sales, customer service, and accounting teams.

Responsibilities Sales Support
  • Assist sales team with customer account management and order processing
  • Prepare sales reports, monitor sales performance, and track customer activity
  • Support customer communications regarding invoices, returns, or disputes
  • Maintain accurate customer records in CRM/ERP systems
Chargeback / Finance Support
  • Review, analyze, and resolve customer chargebacks, deductions, and credit claims
  • Investigate discrepancies related to pricing, shortages, returns, freight, and promotional allowances
  • Work with internal departments (Sales, Logistics, Customer Service) to validate claims
  • Process and issue credit memos when appropriate
  • Track and monitor aging deductions and open disputes
  • Prepare reports on chargeback trends and recovery opportunities
  • Assist with month‑end closing activities and account reconciliations
  • Ensure compliance with company policies and accounting standards
Required Qualifications
  • 2–3+ years experience in sales support, Accounts Receivable, or chargeback/deductions management
  • Strong knowledge of AR processes, credit memos, and deduction resolution
  • Experience with ERP systems (QuickBooks, SAP, NetSuite, Oracle, or similar)
  • Proficiency in Microsoft Excel (VLOOKUP, Pivot Tables, data analysis)
  • Strong analytical, problem‑solving, and organizational skills
  • Excellent communication skills for both internal teams and customers
  • Ability to manage multiple priorities in a fast‑paced environment
Preferred Qualifications
  • Experience supporting sales teams while managing customer deductions
  • Familiarity with EDI transactions and chargeback systems
  • Associate’s or Bachelor’s degree in Accounting, Finance, Business, or related field
  • Experience working with retailers or distributors handling large deduction volumes
Benefits
  • Competitive salary
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Career growth opportunities
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