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Banking Collection Recovery Specialist Jobs (NOW HIRING)

Citizens Bank

Collection Recovery Specialist

Johnston, RI · On-site

$22/hr

Starting Salary: $22.00/hour Are you looking to jump start a career in banking? Are you interested ... Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Description Starting Salary: $22.00/hour Are you looking to jump start a career in banking? Are you ... Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Starting Salary: $22.00/hour Are you looking to jump start a career in banking? Are you interested ... Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ...

Citizens

Collection Recovery Specialist

Johnston, RI · Hybrid

$22/hr

Description Starting Salary: $22.00/hour Are you looking to jump start a career in banking? Are you ... Our Collections and Recovery Specialist role may be the right career choice for you. At Citizens ...

Citizens Bank

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

At Citizens, we're more than a bank. As part of our team, you're made ready for a fulfilling career ... As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Description At Citizens, we're more than a bank. As part of our team, you're made ready for a ... As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

Description At Citizens, we're more than a bank. As part of our team, you're made ready for a ... As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ...

Citizens

Collection Recovery Sr. Specialist

Johnston, RI · On-site

$18.50 - $25.25/hr

At Citizens, we're more than a bank. As part of our team, you're made ready for a fulfilling career ... As the Collection Recovery Senior Specialist , you will field a variety of customer calls and ...

BECU

Collection & Recovery Support Specialist

Tukwila, WA · On-site

$21.65 - $38.03/hr

As a Collection & Recovery Support Specialist, you'll play a vital role in supporting the financial well-being of both our members and BECU. Your work will help ensure critical collection and ...

BECU

Collection & Recovery Support Specialist

Tukwila, WA · Hybrid

$26.35 - $32.12/hr

As a Collection & Recovery Support Specialist, you'll play a vital role in supporting the financial well-being of both our members and BECU. Your work will help ensure critical collection and ...

Broadview FCU

Recovery Specialist 2

Albany, NY · On-site

$18.91 - $22.69/hr

Performs critical functions with regard to collection recoveries and correcting and maintaining ... Cross trained and serves as back up to the Loan and Share Mediation Specialist * Processing of ...

Broadview FCU

Recovery Specialist 2

Albany, NY · On-site

$18.91 - $22.69/hr

Performs critical functions with regard to collection recoveries and correcting and maintaining ... Cross trained and serves as back up to the Loan and Share Mediation Specialist * Processing of ...

Steppingstone, Inc.

Recovery Specialist

New Bedford, MA · On-site

$20.13 - $20.93/hr

The Recovery Specialist works as an integral part of the Program Team. The Recovery Specialist ... Good working knowledge of computers, electronic health records and data collection. * May require ...

Steppingstone, Inc.

Recovery Specialist

Fall River, MA · On-site

$20.13 - $20.93/hr

The Recovery Specialist works as an integral part of the Program Team. The Recovery Specialist ... Good working knowledge of computers, electronic health records and data collection. * May require ...

Steppingstone, Inc.

Recovery Specialist

New Bedford, MA · On-site

$20.13 - $20.93/hr

The Recovery Specialist works as an integral part of the Program Team. The Recovery Specialist ... Good working knowledge of computers, electronic health records and data collection. * May require ...

Steppingstone, Inc.

Recovery Specialist

Fall River, MA · On-site

$20.13 - $20.93/hr

The Recovery Specialist works as an integral part of the Program Team. The Recovery Specialist ... Good working knowledge of computers, electronic health records and data collection. * May require ...

Steppingstone Inc

Recovery Specialist

Fall River, MA · On-site

$20.13 - $20.93/hr

The Recovery Specialist works as an integral part of the Program Team. The Recovery Specialist ... Good working knowledge of computers, electronic health records and data collection. * May require ...

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How much do banking collection recovery specialist jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for banking collection recovery specialist in the United States is $21.46, according to ZipRecruiter salary data. Most workers in this role earn between $17.79 and $24.04 per hour, depending on experience, location, and employer.

What are popular job titles related to Banking Collection Recovery Specialist jobs?

For Banking Collection Recovery Specialist jobs, the most frequently searched job titles are:

Infographic showing various Banking Collection Recovery Specialist job openings in the United States as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $44,646 per year, or $21.5 per hour.

Collection Recovery Specialist

Johnston, RI • On-site

Citizens Bank
See more jobs at Citizens Bankexternal

$22/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Key responsibilities

  • Manage inbound and outbound calls to review and resolve delinquent accounts.

  • Utilize servicing, negotiation, and problem-resolution techniques to collect payments.

  • Document all transactions and interactions across systems of record to ensure compliance and support quality control reviews.

Job description


Starting Salary: $22.00/hour
Are you looking to jump start a career in banking? Are you interested in joining a team of professionals that help customers through their financial hardship while driving a tangible impact to the bottom line? Do you thrive in working in a fast paced environment that is ever changing? Our Collections and Recovery Specialist role may be the right career choice for you.
At Citizens, our colleagues are our greatest asset. This is why we go to great lengths to foster an engaged workforce in our Collections and Recovery teams. We are looking for colleagues with a positive attitude that are looking to learn.
Our Collections and Recovery colleagues have the support and training needed to grow their careers and make a lasting impact.
Qualified candidates must complete a video interview after applying as the next step, to be completed within 7 days of receiving the link.
Position Overview
We are seeking a highly motivated and detail-oriented professional to join our team in a critical collections role. This position is responsible for collecting payments from individuals and businesses with outstanding debt. The role directly supports loss mitigation efforts and contributes to the financial health of the organization.
Key Responsibilities
  • Manage inbound and outbound calls to review and resolve delinquent accounts.
  • Utilize effective servicing, negotiation, and problem-resolution techniques to collect payments.
  • Assess customer financials to determine the most appropriate resolution based on their capabilities.
  • Maintain accurate daily tracking of offset debits and work package maintenance.
  • Document all transactions and interactions across systems of record to ensure compliance and support quality control reviews.

Required Skills & Experience
  • Strong phone communication, active listening, and negotiation skills.
  • Demonstrated ability to thrive in a team-oriented environment.
  • Excellent organizational skills and ability to perform in a fast-paced, high-volume setting.

Preferred Qualifications
  • High School Diploma or equivalent.
  • Strong verbal and written communication skills.
  • Working knowledge of systems including AFS, TSYS, Mainframe, Relay, and Debt Manager.

Work Schedule
  • Hours: 40 per week
  • Schedule: 4 days a week 9am-7pm with 1 day off during the week and Saturday shift 8am-12pm.
  • 5 days in office

#LI-CITIZENS6
About Us
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

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