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Chargeback Associate Jobs in Chicago, IL (NOW HIRING)

Camping World

Payment Systems Engineer

Chicago, IL · On-site

$111K - $170K/yr

Implement payment flows including authorization, capture, settlement, refunds, and chargebacks ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Camping World

Payment Systems Engineer

Lincolnshire, IL · On-site

$111K - $170K/yr

Implement payment flows including authorization, capture, settlement, refunds, and chargebacks ... Full-time associates are offered a comprehensive benefit package including medical, dental, vision ...

Coinflow

Business Operations & Strategy

Chicago, IL · On-site

$85K - $150K/yr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... As an Sr Business Operations & Strategy Associate, you will sit at the intersection of execution ...

Humana

Lead, IT Product Management

Chicago, IL · On-site

Background in financial management of IT services, including chargeback/showback models Familiarity ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Humana

Lead, IT Product Management

Chicago, IL · On-site

Background in financial management of IT services, including chargeback/showback models Familiarity ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Kirkland & Ellis LLP.

Guest Services Coordinator

Chicago, IL · On-site

$17.25 - $22.75/hr

... chargebacks and uploading catering charges to the appropriate GL Code/Department Budget or Client Matter. * Assist with special projects and requests as needed, directed by the Associate Director ...

Fusion Transport

Sales Account Executive

Chicago, IL · On-site

No chargebacks, hidden fees, etc. * Long track record (Our Am Trans brokerage business has been in ... Associates or Bachelor's degree preferred. * Comfortable with Microsoft Office. * In-depth ...

Humana

Lead, IT Product Management

Chicago, IL · On-site

Background in financial management of IT services, including chargeback/showback models Familiarity ... Associate benefits are designed to encourage personal wellness and smart healthcare decisions for ...

Accenture

Full Stack FinOps Consultant

Chicago, IL · On-site

$70K - $196K/yr

Support tagging remediation and allocation rules for accurate showback/chargeback * Apply cost ... If Associate's Degree, must have minimum 6 years work experience) Bonus Points If: * You hold a ...

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All JobsChargeback Associate JobsChargeback Associate Jobs in Chicago, IL

Chargeback Associate information

See Chicago, IL salary details

$13

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How much do chargeback associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for chargeback associate in Chicago, IL is $22.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $24.09 per hour, depending on experience, location, and employer.

What is a chargeback associate?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What are the key skills and qualifications needed to thrive as a chargeback associate?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Chicago, IL?

The most popular types of Chargeback jobs in Chicago, IL are:

Chargeback Associate jobs near you
Infographic showing various Chargeback Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 72% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $46,135 per year, or $22.2 per hour.

Supervisor, Specialized Operations

San Francisco Art Institute

Chicago, IL • On-site

$50K - $55K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago

Job description

What This Position is All About
Under the leadership of the Assistant General Manager, Operations (AGMO), the Specialized Operations Associate Supervisor is responsible for leading, training and supervising the daily operations of the General Office, Jewelry Department, and the Returns Desk (select locations), including tracking and maintaining financial reporting.
Essential Duties/Responsibilities:
General Office
  • Lead and coordinate the opening of the store: safe, controller, registers and distribution of reports
  • Supervise SOA team is maintaining daily functions, including but not limited to; morning cash entry, processing bank deposits, reconciling chargebacks, and counting register and petty cash
  • Act as escalation specialist in resolving customer issues, both internal and external

Jewelry Operations
  • Follows and trains Jewelry Standards and Shipping Guidelines, makes recommendations to improve processes and maintains inventory accuracy.
  • Receives, verifies, and ensures the proper booking of all jewelry in accordance with Company standards
  • Supervises the efficient processing of re-tickets, RTV's, Transfers, Advanced Shipping Notice (ASN) Shipments and price changes
  • Oversee the retrieval and processing of all merchandise to be returned/transferred to the vendor in accordance with Company standards
  • Ensure case counts are completed, all merchandise is entered into the case count system after receipt, and all discrepancies are reconciled
  • Maintain and audit the repair log, track all repairs sent to the vendor or local shop, and submit repair invoices
  • Receive and verify all merchandise for trunk shows, assist in show set-up/take down, recap results, and manage the consignment merchandise life-cycle
  • Ensure SOA team prepares and submits all special order requests
  • Process and oversee Jewelry fulfillment

Returns Desk
  • Resolves customer issues, ensure team provides customer service to all clients returning product, oversee associate scheduling, maintain product organization, create, pack and manifest transfers, and galvanize a return transfer compliance of 95%+

Common
  • Internal Audit readiness and adherence to Internal Audit standards, including but not limited to monitoring vault/safe contents to remain up-to-date (audit ready)
  • Supporting the AGMO and corporate team with cross-functional training of specialized operations team,
  • Assist in the implementation of policies and best practices, makes recommendations to Management team
  • Proactively partner with AGMO and corporate team on weekly/monthly workload
  • Motivate team to meet results; make recommendations to Management for hiring, firing and promotion decisions
  • Assist managers and associates on the selling floor as necessary
  • Following up on reporting, outstanding invoices, and escalated issues to resolve

Job Requirements:
  • Ability to drive profitability through execution of SOA KPIs
  • Comfortable with real-time coaching, working closely with Associates, Store Leadership and cross functional Corporate partners
  • Ability to work well in a fast-paced, team oriented environment that requires a high degree of multi-tasking with minimal supervision
  • Ability to work a flexible schedule as per business needs & adheres to Dependability standards Demonstrates attention to detail and keeps personal work space organized
  • Ability to influence team to follow store policies & procedures to help in decision-making
  • Verbal and written communication skills; handles telephone and face to face interactions effectively and professionally
  • Maintains confidentiality when handling issues
  • Other store initiatives as assigned by management
  • Ability to lift cartons (up to 50lbs), climb ladders, and handle racks and carts of merchandise.
  • Must have strong computer skills, i.e. Google, MS Office, and adapt to changing technology

Your Life and Career at SFA:
  • Be part of a world-class team; work with an adventurous spirit; think and act like an owner- operator!
  • Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate.
  • A culture that promotes a healthy, fulfilling work/life balance
  • Benefits package for all eligible full-time (including medical, vision and dental).
  • An amazing discount

Salary and Other Compensation:
The starting rate for this position is between $50,963.31 - 55,000.00 annually. Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

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