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Chargeback Associate Jobs in Wisconsin (NOW HIRING)

Chargeback Associate

Milwaukee, WI

$18.75 - $24.25/hr

One of our Client is hiring 3 Chargeback Associates for a short term assignment. Successful candidate will have to: * pass detailed background check for which they will need to produce their ...

Chargeback Associate

Milwaukee, WI · On-site

$18.75 - $24.25/hr

One of our Client is hiring 3 Chargeback Associates for a short term assignment. Successful candidate will have to: * pass detailed background check for which they will need to produce their ...

Sales Audit Coordinator

Appleton, WI · On-site

$18 - $24.75/hr

Account for and ensure collection of all credit card chargebacks and returned checks. * Provide ... An Associate's Degree or higher in Accounting or Finance from an accredited university, or ...

FP&A Analyst Senior

Milwaukee, WI · Hybrid

$84.20K - $104.90K/yr

... chargebacks, and corporate cost distribution. * Lead alignment across FP&A, Accounting, IT, and ... 000 associates around the world who help create a better tomorrow by providing sustainable ...

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Chargeback Associate information

See Wisconsin salary details

$13

$21

$30

How much do chargeback associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for chargeback associate in Wisconsin is $21.73, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $23.80 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Chargeback Associate, and why are they important?

To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.

What are some common challenges Chargeback Associates face when handling disputed transactions, and how can these be managed effectively?

Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.

What are Chargeback Associates?

Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.

What is the role of a chargeback associate?

A chargeback associate is responsible for managing and resolving chargeback disputes related to credit card transactions. They review transaction details, communicate with banks and merchants, and ensure compliance with card network rules to minimize financial losses. Strong attention to detail and knowledge of payment processing systems are essential for this role.

What is the difference between Chargeback Associate vs Payment Processing Specialist?

AspectChargeback AssociatePayment Processing Specialist
CredentialsBasic financial or customer service experience, sometimes certifications in banking or financeSimilar credentials, often with knowledge of payment systems
Work EnvironmentBanking, credit card companies, e-commerceFinancial institutions, payment service providers
Employer & IndustryFinancial services, retail, e-commercePayment processors, banks, retail
Common Search & ComparisonYesYes

The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.

What are the most commonly searched types of Chargeback jobs in Wisconsin? The most popular types of Chargeback jobs in Wisconsin are:
What cities in Wisconsin are hiring for Chargeback Associate jobs? Cities in Wisconsin with the most Chargeback Associate job openings:
Infographic showing various Chargeback Associate job openings in Wisconsin as of May 2026, with employment types broken down into 4% As Needed, 66% Full Time, 22% Part Time, 4% Temporary, and 4% Nights. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $45,204 per year, or $21.7 per hour.

$18.75 - $24.25/hr

Contractor

Posted 8 days ago


Job description

Company Description

Luminous Tec, LLC is a leading staffing firm and provider of temporary and permanent staffing. We provide professionals on a project and full-time basis to our clients in different business verticals. To learn more about Luminous Tec's services, solutions, products, and locations go to www.luminoustec.com.

Job Description

One of our Client is hiring 3 Chargeback Associates for a short term assignment.

Successful candidate will have to:

  • pass detailed background check for which they will need to produce their Education Credentials
  • pass drug screen
  • pass basic Computer proficiency test and typing speed test

Customer Service Representative /

Chargeback Associates 

position within the prepaid debit disputes department. This candidate will handle an average of 50 inbound calls per day. The average call handling time is 6.5 mins.


Hours :

  • Monday through Friday 8:30 am-5 pm (30 min lunch)
  • OT will be required
  • The amount of OT will depend on business needs.
  • Currently the assignment is for 6 months
Qualifications
  • Excellent attendance and attention to detail is a must
  • Ability to handle a variety of types of calls
  • Great communication skills
  • Must be an excellent at multi-tasking
  • Banking/ Dispute knowledge is a plus!!
  • Call center experience along with customer service experience
  • Ability to work with angry or irate customers.

Successful candidate will have to pass basic Computer proficiency test and typing speed test and detailed background test.

Additional Information

In case you are interested and meet the requirements, please send your resume with contact information, hourly rate and best time to reach you. Please note:

  • Interview will be in-person or on Skype
  • Client will not pay relocation cost
  • Selected individual will have to go through background / credit check
Please send your resume along with expected salary to be considered for this opportunity.