May debit or credit customer's accounts as appropriate, process chargebacks or update customer ... Associate is expected to meet or exceed department level benchmarks for productivity and quality.
May debit or credit customer's accounts as appropriate, process chargebacks or update customer ... Associate is expected to meet or exceed department level benchmarks for productivity and quality.
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
$140 - $185/hr
... chargebacks, government reporting, contract writing and process approvals. * - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
$140 - $185/hr
... chargebacks, government reporting, contract writing and process approvals. * - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Associate Director, Portfolio Contract Strategy - Respiratory and Immunology
Wilmington, DE · On-site
... chargebacks, government reporting, contract writing and process approvals. - Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around ...
Operations/Service Manager II
Wilmington, DE · On-site
$20 - $26.65/hr
... chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Operations/Service Manager II
Wilmington, DE · On-site
$20 - $26.65/hr
... chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ...
Store Manager
Wilmington, DE · On-site
$61K - $81K/yr
Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...
Store Manager
Wilmington, DE · On-site
$61K - $81K/yr
Direct management and oversight of Assistant Managers, Supervisors, and Store Associates to ensure ... chargeback paperwork to ensure accuracy of inventory. * Act as Manager on Duty (MOD); lead by ...
Chargeback Associate information
See Delaware salary details
$12.99 - $14.57
2% of jobs
$14.57 - $16.14
4% of jobs
$16.14 - $17.72
13% of jobs
$18.24 is the 25th percentile. Wages below this are outliers.
$17.72 - $19.29
19% of jobs
The median wage is $20.47 / hr.
$19.29 - $20.87
17% of jobs
$20.87 - $22.44
17% of jobs
$22.97 is the 75th percentile. Wages above this are outliers.
$22.44 - $24.02
13% of jobs
$24.02 - $25.59
8% of jobs
$25.59 - $27.17
4% of jobs
$27.17 - $28.74
2% of jobs
$28.74 - $30.31
2% of jobs
$12
$21
$30
How much do chargeback associate jobs pay per hour?
As of Aug 24, 2026, the average hourly pay for chargeback associate in Delaware is $21.55, according to ZipRecruiter salary data. Most workers in this role earn between $18.27 and $23.56 per hour, depending on experience, location, and employer.
What is a chargeback associate?
Chargeback Associates are professionals who handle and resolve chargeback disputes between customers, merchants, and financial institutions. They investigate claims of unauthorized transactions or service/product issues, gather evidence, and communicate with all parties to determine the validity of each claim. Their goal is to ensure fair outcomes and compliance with banking regulations, helping to minimize financial losses for their organization. Chargeback Associates also monitor trends to prevent future disputes and may provide insights to improve payment processes.
What are the key skills and qualifications needed to thrive as a chargeback associate?
To thrive as a Chargeback Associate, you need a solid understanding of payment processing, dispute resolution, and financial regulations, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, card network rules, and tools like Excel or specialized dispute platforms is typically required. Strong analytical thinking, attention to detail, and effective communication skills help manage cases efficiently and collaborate with internal teams and external partners. These skills are crucial for minimizing financial losses, maintaining compliance, and ensuring customer satisfaction in the chargeback process.
What are some common challenges chargeback associates face when handling disputed transactions, and how can these be managed effectively?
Chargeback Associates often encounter challenges such as navigating complex documentation requirements, meeting strict response deadlines, and communicating effectively with both merchants and customers. Managing these challenges requires strong attention to detail and excellent organizational skills to gather all necessary evidence promptly. Staying updated on card network regulations, using chargeback management software, and collaborating closely with fraud prevention teams can also help streamline the process and improve dispute outcomes.
What is the difference between Chargeback Associate vs Payment Processing Specialist?
| Aspect | Chargeback Associate | Payment Processing Specialist |
|---|---|---|
| Credentials | Basic financial or customer service experience, sometimes certifications in banking or finance | Similar credentials, often with knowledge of payment systems |
| Work Environment | Banking, credit card companies, e-commerce | Financial institutions, payment service providers |
| Employer & Industry | Financial services, retail, e-commerce | Payment processors, banks, retail |
| Common Search & Comparison | Yes | Yes |
The main difference is that a Chargeback Associate focuses on resolving disputes related to chargebacks, while a Payment Processing Specialist handles the overall processing of transactions. Both roles require knowledge of payment systems and customer service skills, but their specific responsibilities differ within the payment industry.
What cities in Delaware are hiring for Chargeback Associate jobs?
Cities in Delaware with the most Chargeback Associate job openings:
Job description
Company Description
A top provider of outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Job Description
Claims Analyst (Level II) Resolves customer merchant, credit, or ATM claims within the bank's policies and procedures. Responsibilities include: investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as appropriate. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. Works within a team environment. Associate is expected to meet or exceed department level benchmarks for productivity and quality. May provide support and training to other analysts within the department. Has thorough knowledge of the Claims Analyst function and handles more complex cases which require analytical and problem resolution skills. At least 2 years of experience;
Qualifications
At least 2 years of experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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