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Chargeback Analyst Jobs in Chicago, IL (NOW HIRING)

CYNET SYSTEMS

Senior Data Analyst

Lake Zurich, IL · On-site

$38 - $43/hr

Chargeback & Rebate background in the Pharmaceutical Industry desired. * SAP experience desired ... Ability to initiate complex analysis, manage details, and provide strategic perspective.

Leapfrog Brands

Accounting Associate

Chicago, IL · On-site

$50K - $60K/yr

Identify and escalate customer deductions to the Chargeback Analyst as appropriate. * Manage the monthly aging A/R report, follow up on overdue accounts, respond to supplier A/R queries, and resolve ...

Inaba Foods USA Inc

Sales Analyst

Oak Brook, IL · On-site

Monitor customer chargebacks and deductions; forecast and report on trends to help minimize impact ... Analyze the financial impact of sales strategies and promotional activities. Reporting & Data ...

Vizient

Senior Financial Operations Analyst

Chicago, IL · Hybrid

$88K - $109K/yr

Support chargeback and showback methodologies that improve transparency and accountability for ... Analyze trends in developer tooling, SaaS adoption, and platform utilization to ensure technology ...

Vizient

Senior AI Financial Operations Analyst

Chicago, IL · On-site

$88K - $109K/yr

Track, analyze, and optimize AI consumption metrics including token utilization, inference costs ... Establish and maintain AI showback and chargeback methodologies that provide transparency into AI ...

WorkNovas LLC

BA/PO Payment Systems

Chicago, IL · On-site

... chargebacks, settlement timing, and processing costs. · Partner with data and analytics teams to build dashboards and operational scorecards that surface actionable insights for finance, operations ...

Adyen

Senior Financial Risk Analyst

Chicago, IL · On-site

$125K - $170K/yr

Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be ... i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk ...

Adyen

Senior Financial Risk Analyst

Chicago, IL · On-site

$125K - $170K/yr

Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be ... i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk ...

Triwill Group

Senior Financial Risk Analyst

Chicago, IL · On-site

$125 - $170/hr

Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be ... i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk ...

Adyen

Senior Financial Risk Analyst

Chicago, IL · On-site

$125 - $170/hr

Senior Financial Risk Analyst As a Senior Financial Risk Analyst located in Chicago, you will be ... i.e. chargebacks) arising from a portfolio of enterprise merchants, as well as assessing the risk ...

Coinflow

Senior Merchant Underwriter

Chicago, IL · On-site

$100K - $140K/yr

Coinflow enables businesses to grow faster with instant settlement, fraud & chargeback indemnity ... The Role As a Senior Merchant Underwriter, you will perform critical analyses on all merchant ...

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All JobsChargeback Analyst JobsChargeback Analyst Jobs in Chicago, IL

Chargeback Analyst information

See Chicago, IL salary details

$17

$29

$42

How much do chargeback analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for chargeback analyst in Chicago, IL is $29.92, according to ZipRecruiter salary data. Most workers in this role earn between $24.04 and $35.43 per hour, depending on experience, location, and employer.

What is a chargeback analyst?

A Chargeback Analyst is a financial professional responsible for investigating and resolving chargeback claims, which occur when a customer disputes a transaction with their bank or credit card provider. They analyze transaction records, communicate with merchants and banks, and gather supporting documentation to determine the validity of each claim. Their goal is to minimize financial losses for their organization by ensuring that chargeback cases are handled efficiently and accurately. They also help identify patterns of fraud or errors and recommend process improvements to reduce future chargebacks.

What is a chargeback analyst?

A chargeback analyst is responsible for evaluating disputed credit card transactions. In this job, your duties are to investigate disputes, look for documentation of a purchase, determine whether there was fraud, and validate the chargeback if appropriate. You also work with merchants and card providers to ensure their record-keeping systems are adequate. The qualifications for a career as a chargeback analyst are a bachelor’s degree in finance and up to three years of experience working in the finance industry. Additionally, you need strong communication and problem-solving skills.

What are the key skills and qualifications needed to thrive as a chargeback analyst?

To excel as a Chargeback Analyst, you need a solid understanding of payment processing, financial regulations, and dispute resolution, often supported by a degree in finance or a related field. Familiarity with chargeback management systems, payment gateways, and data analysis tools like Excel is typically required. Attention to detail, problem-solving ability, and strong communication skills help you investigate cases and collaborate with merchants or customers. These skills are crucial for minimizing financial losses and ensuring compliance in a fast-paced financial environment.

What are some common challenges faced by chargeback analysts and how can they be addressed?

Chargeback Analysts often encounter challenges such as managing high volumes of dispute cases, keeping up with changing card network regulations, and effectively communicating with both merchants and customers. To address these, it's important to stay organized, leverage chargeback management software, and regularly participate in industry training. Building strong cross-functional relationships with fraud prevention and customer service teams also helps streamline the investigation and resolution process.

What is the difference between Chargeback Analyst vs Fraud Analyst?

AspectChargeback AnalystFraud Analyst
Required CredentialsBanking certifications, knowledge of payment processingCybersecurity certifications, fraud detection training
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce, security firms
Employer & Industry UsagePayment processors, banks, merchantsFinancial institutions, online retailers, security agencies
Common Search & ComparisonYesYes

While both roles involve financial security and transaction analysis, a Chargeback Analyst primarily handles disputes related to payment reversals, whereas a Fraud Analyst focuses on detecting and preventing fraudulent activities. The roles often overlap in financial institutions and e-commerce, but each has distinct responsibilities and skill sets.

How much does a chargeback analyst make?

A chargeback analyst typically earns between $40,000 and $70,000 annually, depending on experience, location, and the size of the employer. Entry-level positions may start lower, while experienced analysts with certifications can earn higher salaries. The role often requires familiarity with payment processing systems and dispute management tools.
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Chargeback Analyst jobs near you
Infographic showing various Chargeback Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 74% Full Time, and 26% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $62,232 per year, or $29.9 per hour.

Operations Analyst

Libertyville, IL • On-site

Connect Search, LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about Connect Search, LLCexternal

Other

Medical, Retirement

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Operations Analyst (Chargebacks & Pricing)

Libertyville, IL (Hybrid, 4 days in office)

Up to $85,000 + 10% bonus


I'm partnered with an employee-owned global healthcare products manufacturer headquartered in Libertyville. They're hiring an Operations Analyst to own their chargeback and pricing process. This is a newly created seat with a fast, 2-step interview process.


What you'll do:

  • Analyze, process, and reconcile chargebacks for national distributors and wholesalers
  • Serve as the go-to business partner for distributor contacts and resolve disputes
  • Maintain pricing and GPO membership data in the pricing system (Vistex)
  • Communicate pricing adjustments across the business daily
  • Partner with AR, Sales, Customer Service, and National Accounts
  • Build SOPs and drive process improvements


Who fits:

Two profiles work here.

  • Experienced chargeback, rebate, or contract pricing pros from healthcare, med device, or pharma. An Associates degree is fine with this background.
  • Sharp finance or accounting talent with 2-3+ years of experience and strong Excel skills who want a business-facing analytical role with room to grow into other areas of the company. Bachelors required for this path.


Nice to have:

  • SAP and Vistex experience
  • BW or similar reporting tools
  • Healthcare distribution, GPO, or class of trade knowledge


Why this one:

  • Employee-owned, stable, mission-driven company
  • Above-market total rewards: strong 401k with safe harbor match, 11 paid holidays, education assistance
  • Real growth path beyond the role
  • 2-step process, so no drawn-out hiring cycle


If this sounds like you or someone you know, apply or message me directly. All conversations confidential.

Apply