Charge Capture Representative Jobs in Missouri (NOW HIRING)

Shift: Monday through Friday days with no holidays and no weekends

Work Arrangement: On-Site
Department: Heart and Vascular Clinic

Facility: University Hospital - 1 Hospital Drive, Columbia, MO
Compensation:

        Base Pay Range: $29.77 - $43.96 per hour, based on experience

ABOUT THE JOB

MU Health Care is looking for a highly motivated, detail-driven nurse who thrives on independence, accountability, and clinical problem-solving. The ideal candidate is calm under pressure, technically curious, and confident making smart decisions while collaborating closely with electrophysiology physicians and care teams. This role is perfect for someone who values precision, embraces technology, and takes pride in delivering clear education and reassurance to patients and families. We want a proactive self-starter who anticipates issues, communicates decisively, and owns patient safety, compliance, and follow-up from start to finish. If you are energized by complexity, driven to continuously improve care, and committed to doing the right thing every time, MU Health Care wants you on our team.

ABOUT MU HEALTH CARE

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

EMPLOYEE BENEFITS

        Health, vision and dental insurance coverage starting day one 

        Generous paid leave and paid time off, including ten holidays 

        Multiple retirement options, including 100% matching up to 8% and full vesting in three years

        Tuition assistance for employees (75%) and immediate family members (50%) 

        Discounts on cell phone plans, rental cars, gyms, hotels and more

        See a comprehensive list of benefits here. 

DETAILED JOB DESCRIPTION

        Independently interrogate patient devices scheduled within the clinic during office hours. Oversee and perform remote monitoring with selected patients routinely by managing the vendor website and clinic scheduling systems, contacting patients via phone or portal, and sending correspondence letters for non-compliant patients. Triage and assess critical symptoms or device-related issues, providing immediate intervention or escalating to the appropriate provider as needed. Perform initial post-implant device interrogation during the follow-up clinic visit to educate on device function and communication, and to set expectations on the remote monitoring schedule. Problem-solve and then reprogram devices as directed by the electrophysiology (EP) physicians/care team.

        Discuss non-urgent findings with the EP care team. Troubleshoot patient compliance issues and assist with triage for device patients. Develop atrial fibrillation (AFib) control parameters with physicians for the protocol to allow independent programming changes. Enroll patients on the vendor website and input information in the master list for patient panel management. Provide complex education to patients and caregivers regarding device function, preoperative and postoperative care, remote monitoring, and genetic testing processes. Create documentation in the Electronic Health Record (EHR) based on information gathered in the device interrogation or from remote download. Identify and manage device-related regulatory issues, including advisories, safety notifications, recalls, device tracking, and lost-to-follow-up patients. Ensure accurate scheduling and documentation for charge capture. May complete unit/department-specific duties as outlined in department documents.

REQUIRED QUALIFICATIONS

        Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When primary state of residency changes, compact state RNs must apply under new state of residency within thirty (30) days.

PREFERRED QUALIFICATIONS

        Experience with Medtronic, Boston Scientific, St. Jude Medical, Biotronic, and other device programmers is highly preferred. Experience with the use of an electronic health record (EHR). Additional license/certification requirements as determined by the hiring department.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. This position is very active and requires ambulating, reaching, and moving objects weighing up to and over 20 lbs. This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

The University of Missouri is an Equal Opportunity Employer.