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Chapter Manager Jobs in Edmonton, AB (NOW HIRING)

Onu

Supervising Attorney

Legal, AB

This includes assisting Fellows with practice management, professional development, integration ... Your next professional chapter begins here! ONU is an equal employment opportunity employer.

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Chapter Manager information

What is a Chapter Manager?

A Chapter Manager is responsible for leading and coordinating a specific group or 'chapter' within a larger organization, such as a professional association, non-profit, or business network. Their duties typically include organizing events, managing membership, facilitating communication among members, and ensuring the chapter meets its goals and aligns with the overall mission of the organization. Chapter Managers often serve as the main point of contact for chapter members and represent the chapter to the broader organization. They may also oversee budgets, recruit new members, and support local initiatives.

How does a Chapter Manager typically support the growth and engagement of chapter members within an organization?

A Chapter Manager plays a key role in fostering member engagement by organizing events, facilitating communication, and ensuring alignment with the overall goals of the parent organization. They often coordinate volunteer efforts, provide resources to members, and gather feedback to improve chapter activities. Collaborating closely with leadership teams and other chapters, they help implement best practices and drive initiatives that encourage active participation and professional development. This role offers opportunities to develop strong leadership and project management skills, which can lead to advancement within the organization.

What is the highest paying manager position?

The highest paying manager positions are typically executive roles such as Chief Executive Officer (CEO), Chief Operating Officer (COO), and Chief Financial Officer (CFO), which often have salaries exceeding several hundred thousand dollars annually. Among managerial roles, senior-level positions in industries like finance, technology, and healthcare tend to offer the highest compensation, especially with advanced skills and extensive experience.

What is the difference between Chapter Manager vs Event Coordinator?

AspectChapter Manager
Required Credentials
Typically requires leadership experience, organizational skills, and sometimes industry-specific certifications
Work Environment
Leads chapter activities, manages volunteers, and coordinates events within a specific region or organization
Employer & Industry Usage
Commonly found in nonprofit, professional associations, or industry-specific organizations
Comparison Summary

While both roles involve event planning and organizational skills, a Chapter Manager oversees the broader management of a chapter, including leadership and strategic planning, whereas an Event Coordinator focuses primarily on planning and executing specific events. The Chapter Manager typically has more responsibilities related to leadership and long-term chapter development.

What is the difference between a chapter lead and a manager?

A Chapter Manager typically oversees a specific skill set or competency within an organization, focusing on developing members' expertise and ensuring quality standards. A Chapter Lead often has broader leadership responsibilities, including strategic planning, team coordination, and representing the chapter to stakeholders. Both roles require strong communication and leadership skills but differ in scope and focus.

What are the key skills and qualifications needed to thrive as a Chapter Manager, and why are they important?

To thrive as a Chapter Manager, you need strong organizational leadership, program management experience, and often a background in nonprofit or association management. Familiarity with CRM systems, event management platforms, and budgeting tools is typically required. Excellent communication, relationship-building, and problem-solving skills help you engage members and coordinate volunteers effectively. These abilities are crucial for ensuring chapter growth, member satisfaction, and the successful execution of events and initiatives.

How do you get a manager position?

To become a Chapter Manager, candidates typically need relevant experience in leadership, organizational skills, and knowledge of the organization's mission. Demonstrating strong communication, problem-solving abilities, and a track record of managing teams or projects can improve chances. Often, promotions are based on performance, tenure, and the ability to handle increased responsibilities.

What are the 5 key responsibilities of a manager?

A Chapter Manager is responsible for overseeing chapter operations, developing and implementing strategic plans, managing team members, ensuring compliance with organizational policies, and coordinating events or initiatives. They also monitor performance metrics and foster member engagement to support chapter growth and success.
Chapter Manager jobs near you
Regional Clinic Manager - Alberta North

Regional Clinic Manager - Alberta North

Sonova

Edmonton, AB • Hybrid

Other

PTO

Posted 12 days ago

Sonova rating

6.8

Company rating: 6.8 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

Job description

Regional Clinic Manager

Location: This remote role supports our Alberta North region, with a preferred home base in Edmonton. The successful candidate will spend a minimum of three days per week in the field, travelling throughout the region to provide on-site support to our network of clinics. A valid driver's license and access to a reliable vehicle are required.


About the Role:
Connect Hearing is looking for a people-focused and results-driven Regional Clinic Manager to oversee a group of hearing clinics across your region. You'll lead clinic operations, coach and support Clinic Customer Representatives (CCRs), and ensure exceptional service and business performance across your region.


As a key partner to Sales, Audiology, and Marketing, you'll manage schedules, oversee compliance, and support local execution of national campaigns. This role combines leadership, community engagement, and operational oversight and requires frequent travel within the region.


Key Responsibilities:

  •  Lead and support a team of Clinic Customer Representatives (CCRs) across multiple clinic locations, including coaching, performance feedback, and day-to-day oversight.
  • Ensure smooth clinic operations, including appointment scheduling, calendar management, inventory, and adherence to Standard Operating Procedures.
  • Handle escalated customer concerns, ensuring a high level of service and timely resolution.
  • Collaborate with Sales, Audiology, and Marketing teams to align on clinic goals and execute local marketing initiatives.
  •  Build and maintain relationships with local physicians and referral sources to support business development and community engagement.
  • Monitor clinic performance metrics and contribute to capacity planning, staffing, and scheduling decisions to meet regional targets.


What You Bring:

  • 4+ years of related experience, including 1+ year in a supervisory role
  • Strong leadership, communication, and organizational skills
  • Customer-first mindset with business acumen
  • Valid driver's license and access to a vehicle
  • Flexibility to travel, work weekend events as required
  • Ability to collaborate with leaders and project teams across the organization.
  • Experience in the hearing care industry is preferred
  • Proficiency with Microsoft Office (Excel, Outlook, etc.)


What You'll Get

  • Competitive base salary with a bonus program
  • Comprehensive benefits starting Day 1 (including paramedical + wellness)
  • Employer-matched RRSP contributions
  • Generous paid time off (vacation, sick days, personal days, birthday!)
  • Monday-Friday schedule (9:00am - 5:00pm)
  • Career growth, mentorship, and development programs
  • A supportive, collaborative team culture where your impact is valued
  • The opportunity to make a meaningful difference in people's lives

Why Join Us?
Connect Hearing Canada is part of the Sonova family of brands and one of the strongest networks of hearing care clinics across the country. We're passionate about transforming lives through better hearing and supporting our clinic teams who make that possible. We offer competitive compensation, a supportive work culture, and opportunities for professional growth - all while working for a purpose-driven organization that values teamwork and innovation.

With over 180 clinics across Canada, we are proud to support communities from coast to coast while providing clinicians with the tools, support, and structure they need to thrive.

Together, we are leading the way to better hearing - where every sound matters, and every story is heard. Whether you're early in your career or ready for your next chapter, we'd love to connect.

#LI-KV1
#ConnectHearingCanada 

What Sonova employees say

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About Sonova

Sourced by ZipRecruiter

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Aurora, IL, US

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