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Chapter Director Jobs in Geneva, IL (NOW HIRING)

Director, Delivery

Chicago, IL · On-site

$154K - $175K/yr

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful ... The Director, Delivery is a leadership position responsible for overseeing the end-to-end delivery ...

Director of Rooms

Rosemont, IL · On-site

$96K - $120K/yr

Whether your next career chapter involves making memories for guests or supporting our properties ... A seasoned and inspiring Director of Rooms who will lead the heartbeat of our guest experience ...

New

Director of Rooms

Rosemont, IL · On-site

$96K - $120K/yr

Whether your next career chapter involves making memories for guests or supporting our properties ... A seasoned and inspiring Director of Rooms who will lead the heartbeat of our guest experience ...

New

Senior Director of Marketing

Lisle, IL · On-site +1

$110K - $120K/yr

Our other Director of Marketing leads local practice growth. This role is about building and ... next chapter. Key Responsibilities Digital & Performance Marketin g * Own digital strategy and ...

Director of Rooms

Rosemont, IL · On-site

$96K - $120K/yr

Whether your next career chapter involves making memories for guests or supporting our properties ... A seasoned and inspiring Director of Rooms who will lead the heartbeat of our guest experience ...

New

Senior Director of Marketing

Lisle, IL · Remote

$110K - $120K/yr

Our other Director of Marketing leads local practice growth. This role is about building and ... next chapter. Key Responsibilities Digital & Performance Marketin g * Own digital strategy and ...

Showing results 41-60

Chapter Director information

What is a chapter director?

Chapter Directors are leaders responsible for overseeing and managing a branch or local chapter of a larger organization, such as a nonprofit, association, or professional group. Their primary duties include coordinating chapter activities, managing volunteers or staff, ensuring alignment with the organization's mission, and serving as the main point of contact between the chapter and the parent organization. They often handle budgeting, event planning, community outreach, and reporting. Effective Chapter Directors possess strong leadership, communication, and organizational skills to help their chapters grow and achieve their goals.

How does a chapter director typically collaborate with national leadership and local team members?

A Chapter Director serves as the primary liaison between the local chapter and the national organization, ensuring alignment on strategic goals and initiatives. This role involves frequent communication with national leadership to report on chapter progress, share local insights, and implement organizational policies. At the local level, the Chapter Director leads a team of staff and volunteers, delegating responsibilities, fostering a collaborative culture, and resolving any issues that arise. Effective collaboration across these groups is essential for maintaining organizational consistency and achieving both local and national objectives.

What are the key skills and qualifications needed to thrive as a chapter director, and why are they important?

To thrive as a Chapter Director, you need strong leadership, organizational management, and strategic planning skills, often supported by experience in nonprofit or association management. Familiarity with CRM systems, budgeting tools, and event management software is typically required. Outstanding interpersonal communication, conflict resolution, and motivational abilities help foster member engagement and team cohesion. These skills and qualities are essential for driving chapter growth, ensuring operational excellence, and effectively representing the organization’s mission.

What is the difference between Chapter Director vs Chapter Coordinator?

AspectChapter DirectorChapter Coordinator
Required CredentialsTypically relevant experience in leadership and organizational skills; certifications vary by industryOften requires administrative or event planning experience; certifications may include project management
Work EnvironmentLeads chapter activities, manages teams, and oversees strategic goalsSupports chapter operations, coordinates events, and handles communication
Employer & Industry UsageUsed in nonprofit, professional associations, and educational organizationsCommon in similar settings, focusing on logistical support

The main difference is that a Chapter Director typically holds a leadership role with strategic responsibilities, while a Chapter Coordinator focuses on supporting and executing chapter activities. Both roles are essential for chapter success but differ in scope and authority.

What does a chapter director do?

A chapter director oversees the operations and activities of a local chapter within an organization, providing leadership, coordinating events, and ensuring members follow organizational goals and policies. They often manage volunteer teams, facilitate communication, and support member engagement to promote the chapter's success.

What job categories do people searching Chapter Director jobs in Geneva, IL look for?

The top searched job categories for Chapter Director jobs in Geneva, IL are:

What cities near Geneva, IL are hiring for Chapter Director jobs?

Cities near Geneva, IL with the most Chapter Director job openings:

Director, Delivery

Coates Group

Chicago, IL • On-site

$154K - $175K/yr

Full-time

Re-posted 9 days ago


Key responsibilities

  • Oversee the end-to-end delivery of software solutions to clients, ensuring projects are delivered on time, within scope, and aligned with strategic objectives.

  • Act as the primary point of contact for client-facing technical projects, managing stakeholder communication and setting expectations around scope and timelines.

  • Build and mentor a high-performing solution delivery team, coordinate cross-functional teams, and lead process improvements to enhance project delivery.


Job description

Be Part of Our Next Chapter 
 
For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started!

We’re a global technology company focused on creating dynamic, smart, personalized and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. (For example: If you’ve ordered in-store or in the drive-thru at McDonald’s somewhere in the world in the last few years, chances are you’ve interacted with our digital solutions.) We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia.
 
Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving.  Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. We are a 2x Australia Good Design Award winner and successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are curious, charismatic, authentic and we value and leverage the diversity of our crew. We are imaginers, kindness enthusiasts, experts, creators, thinkers, challengers, collaborators and over-achievers. And together, as a Crew, we are revolutionizing the way the world’s leading brands leverage technology to drive the best customer experiences.

The Director, Delivery is a leadership position responsible for overseeing the end-to-end delivery of software solutions to our clients. This role you will serve as the primary point of contact for NAM Tech client software-related engagements, ensuring that projects and initiatives are delivered on time, within scope, and aligned with each client's and Coates’ strategic objectives.

Responsibilities

Delivery Execution

•Segment Delivery Strategy – Define and drive the NAM Tech delivery roadmap aligned to overall technology vision and customer needs.
•Project Delivery: Ensure end-to-end delivery of technical projects including requirements gathering, milestone planning, technical solutioning, documentation, execution, and final delivery. 

Client Ownership

•Customer Outcomes – Ensure measurable outcomes for NAM stakeholders and customers across the solution delivery portfolio. 
•Client-facing Lead: Act as the main point of contact for client-facing technical projects, helping to set expectations around scope and timeline and re-prioritizing as needed.  
•Stakeholder Engagement: Lead transparent communication with internal and external stakeholders, keeping them informed of progress and challenges. 

Team and Strategy

•People Leadership – Build and mentor a high-performing solution delivery organization across NAM. 
•Cross-functional Leadership: Exercise strategic influence across NAM Tech teams (Engineering, Content, Ops/DevOps, Deployment etc.) and client teams to coordinate seamless execution. 
•Risk & Issue Management: Identify risks early, create mitigation strategies, and drive the team to resolve solution delivery portfolio roadblocks with minimal impact. 
•Process Improvement: Lead the identification and implementation of improvements in project delivery processes to drive continuous improvement and scalability.
Capabilities
•Accountability & Ownership: Takes end-to-end responsibility for NAM outcomes.
•Influence & Communication: Builds alignment and drives clarity across senior stakeholders.
•Customer-Centric Mindset: Advocates for the voice of the customer and balances global standardization with regional needs.
•Leadership: Able to influence and motivate diverse teams to achieve shared outcomes.
•Problem Solving: Proactively addresses project barriers and adapts to changing conditions.
•Organizational Agility: Balances multiple priorities effectively in a fast-paced, matrixed environment.
•Detail Orientation: Tracks intricate project dependencies and timelines.
•Communication: Presents complex technical updates in clear, business-relevant terms.
Qualifications

Required:

•10+ years of experience in project or program management, with technical project experience, with at least 4 years in people management position.
•Demonstrated ability to lead cross-functional teams and manage stakeholder relationships both internally and externally.
•Technical background and understanding of software engineering, infrastructure, and software deployment practices.
•Experience with API-based software integrations.
•Strong experience with Agile methodologies.
•Strong experience with Jira, Confluence, and other Agile project tools.
•Proven ability to manage distributed and cross-functional teams.

Preferred:

•Bachelors Degrees in Business Administration, Marketing, Engineering, Computer science or related fields
•Experience in QSR, digital signage, or retail technology industries..
•Familiarity with Content Management platforms.

Full Salary Range: $154,000/year (minimum), $164,500/year (midpoint), $175,000/year (maximum).

Pay is based on relevant experience, skills, education, internal equity, and market data. Well-qualified candidates can generally expect offers around the midpoint. Candidates who meet the minimum qualifications but have more limited directly relevant experience for this specific role are typically placed nearer the minimum, while highly experienced candidates with strong role alignment may be placed closer to the maximum.

About Coates

We are industry leaders who have won awards and set records. We are a 2x Australia Good Design Award winner and we successfully completed the largest hardware deployment in Quick Service Restaurant history.

We are led by a forward-thinking CEO who has demonstrated a true passion for people and making Coates a place where people genuinely enjoy working. Our growth plans enable a focus on providing rapid career advancement opportunities for our talent.

Together, we are creators, allowing us to make our purpose a reality – to create immersive brand experiences for everyone.

Join a Crew that Cares

Be part of a global team of talented, ambitious, creative people that value integrity, individuality and inclusivity. (Ask us about our Equality + Empowerment Initiatives).

The benefits include an annual market competitive bonus program and our “Thrive Program” which includes a suite of flexible work options because we’re strong believers that you should never miss an important life or work moment. Thrive also provides dedicated time to prioritize our health and wellbeing (think virtual Yoga or meditation sessions), a Global Wellness paid day off to recharge as well as a “Give Back Day” to allow our Crew an opportunity to make an impact in the community.

Be inspired To Be More

We skip the red tape and aim to always stay nimble. We’re proud of where we’ve been and are energized by where we’re going. We encourage ideas and perspectives because we know the more we have, the better we are. We work hard but have fun along the way. We push the boundaries but keep it real and authentic. We believe in the values that got us here are the ones that will continue to lead us forward. We are excited by what we’ve accomplished, but know the best is yet to come.

Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). 

Fraud Alert: Employment Scam Advisory
 
It has come to our attention that unauthorised individuals are impersonating our company and reaching out to job seekers through fraudulent emails, falsely claiming to represent Coates. These emails often request personal information and appear to come from domains that are not affiliated with our organisation, such as coatesgroupcareer.com.
 
 We take this matter very seriously. Coates has reported these incidents to law enforcement and is cooperating with the ongoing investigation. We are committed to protecting the integrity of our recruitment process and the privacy of our applicants.
 
 Please be advised of the following:
- Coates does not operate or communicate through any domain resembling "@coatesgroupcareer.com"
- We do not contact employment candidates via email to solicit personal or financial information
- All applications for employment must be submitted through our official website https://coatesgroup.com/careers or directly through our LinkedIn profile: Coates Group
- All emails from us will come from our official domain, which is [at]coatesgroup[dot]com or via our Applicant - Tracking System (ATS) email address, which is no-reply[at]hire.lever[dot]co 
 
If you receive any suspicious communications purporting to be from Coates, we urge you not to respond, do not click any links, and do not provide any personal information. Your safety and trust are of the utmost importance to us. Thank you for your vigilance.
 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.