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Change Management Program Manager Jobs in Jasper, GA

Hp

Program Manager, Product Services

Alpharetta, GA

Program Manager, Product Services Description - The Program Manager, Product Services for HP Indigo ... Change Management * Systems Development Lifecycle (SDLC) * Six Sigma / Continuous Improvement ...

Hp

Program Manager, Product Services

Alpharetta, GA

Program Manager, Product Services Description - The Program Manager, Product Services for HP Indigo ... Change Management * Systems Development Lifecycle (SDLC) * Six Sigma / Continuous Improvement ...

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How much do change management program manager jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for change management program manager in Jasper, GA is $50.92, according to ZipRecruiter salary data. Most workers in this role earn between $38.85 and $59.57 per hour, depending on experience, location, and employer.

What does a Change Management Program Manager do?

A Change Management Program Manager is responsible for overseeing and guiding organizations through periods of change, such as implementing new systems, processes, or organizational structures. They develop strategies to ensure smooth transitions, minimize resistance, and maximize employee adoption. Their role involves planning communication, training, and support initiatives, as well as monitoring progress and addressing challenges as they arise. By managing the human side of change, they help ensure that business objectives are achieved effectively.

How does a Change Management Program Manager typically collaborate with cross-functional teams during major organizational transitions?

A Change Management Program Manager plays a central role in coordinating with cross-functional teams, such as HR, IT, operations, and communications, to ensure smooth adoption of new processes or technologies. They facilitate regular meetings, align stakeholders on objectives, and address concerns or resistance by providing clear communication and support. Building trust and maintaining open channels for feedback are essential, as the manager often needs to tailor change strategies to fit the unique culture and workflows of each department. Effective collaboration helps minimize disruption and increases the likelihood of successful change implementation.

What are the key skills and qualifications needed to thrive as a Change Management Program Manager, and why are they important?

To thrive as a Change Management Program Manager, you need expertise in organizational change principles, project management, and stakeholder engagement, usually backed by a bachelor's degree and experience in change initiatives. Familiarity with change management frameworks (such as Prosci ADKAR or Kotter), project management software, and certifications like Prosci or PMP are highly valued. Exceptional communication, influence, and problem-solving skills help you lead teams and manage resistance effectively. These capabilities are vital to ensure smooth transitions, minimize disruption, and achieve desired business outcomes during organizational change.

What is the difference between Change Management Program Manager vs Change Management Specialist?

AspectChange Management Program ManagerChange Management Specialist
CredentialsTypically requires a PMP or change management certification (e.g., Prosci)Often holds a change management certification or related training
Work EnvironmentLeads multiple projects, manages teams, and develops strategiesSupports specific projects, assists with implementation, and executes plans
Employer & Industry UsageUsed in large organizations across various industriesCommon in organizations implementing change initiatives
Search & Comparison IntentOften searched by those seeking leadership roles in change managementOften searched by those supporting change initiatives at a tactical level

The Change Management Program Manager oversees multiple change initiatives, develops strategies, and manages teams, requiring broader experience and certifications. In contrast, the Change Management Specialist focuses on supporting specific projects and executing change plans. Both roles are essential in organizational change efforts but differ in scope and responsibilities.

What cities near Jasper, GA are hiring for Change Management Program Manager jobs?

Cities near Jasper, GA with the most Change Management Program Manager job openings:

Change Management Program Manager jobs near you

Program Manager, Product Services

Alpharetta, GA • On-site

HP Development Company, L.P.
Construction of Buildings
Learn more about HP Development Company, L.P.external

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 3 days ago

Key responsibilities

  • Own the end-to-end lifecycle of assigned HP Indigo service offerings, from launch and adoption through optimization and sunset.

  • Lead the delivery of large, complex service programs and customer deployments, ensuring alignment to scope, schedule, budget, and customer expectations.

  • Serve as a senior representative for strategic customers, maintaining trusted relationships and leading customer escalations to resolve issues.

Job description

Program Manager, Product Services
Description -
The Program Manager, Product Services for HP Indigo Print - Americas is accountable for the strategy, launch, lifecycle management, and operational performance of assigned services and solutions across North and South America. This role sits at the intersection of customers, services delivery, engineering, sales, and marketing, ensuring HP Indigo service offerings deliver measurable customer value while achieving business objectives.
You will lead complex, multi-country initiatives that span product introduction, service readiness, continuous improvement, and customer escalation management. Success in this role requires strong product ownership, executive-level customer engagement, financial acumen, and the ability to lead cross-functional teams across regions, time zones, and cultures.
Key Responsibilities
Product & Services Ownership
  • Own the end-to-end lifecycle of assigned HP Indigo service offerings, from launch and adoption through optimization and sunset.
  • Translate customer needs, market feedback, and operational insights into clear service requirements, roadmaps, and improvement initiatives.
  • Define and track service value propositions, success metrics, and adoption targets across the Americas.

Delivery & Execution
  • Lead the delivery of large, complex service programs and customer deployments, ensuring alignment to scope, schedule, budget, and customer expectations.
  • Prioritize and balance multiple concurrent initiatives based on business impact, customer urgency, and regional priorities.
  • Drive operational excellence by identifying process gaps and implementing scalable improvements across services delivery.

Customer & Stakeholder Engagement
  • Serve as a senior HP Indigo representative for strategic customers, maintaining trusted relationships and ensuring service outcomes meet production and business goals.
  • Lead customer escalations end-to-end, coordinating cross-functional teams to resolve issues quickly and prevent recurrence.
  • Partner closely with Sales, Marketing, and Regional Services teams to ensure customer insights are reflected in service design and go-to-market strategies.

Financial & Business Performance
  • Collaborate with finance and services leadership to manage P&L performance for assigned service lines, including spare parts, labor, attach rates, and case closure efficiency.
  • Ensure services meet or exceed profitability, cost, and efficiency targets while maintaining high customer satisfaction.
  • Support business development efforts by identifying expansion, upsell, and renewal opportunities tied to services performance.

Leadership & Cross-Functional Collaboration
  • Lead cross-functional, geographically distributed teams including regional services, global operations, engineering, supply chain, and support.
  • Establish and track key performance indicators (KPIs) related to service quality, customer experience, financial health, and operational efficiency.
  • Influence without authority, driving alignment across global and regional stakeholders toward shared outcomes.

Education & Experience
Required
  • Bachelor's degree in Business Administration, Engineering, Information Systems, Computer Science, or a related field.

Preferred
  • Master's degree (MBA or technical discipline).
  • 7-10 years of experience in product management, services management, project/program management, or global operations
    (or 4-7 years with an advanced degree).
  • Experience supporting complex hardware/software products in a global, customer-facing environment.
  • Prior experience within HP, HP Services, or large matrixed organizations is a strong plus.

Preferred Certifications
  • Project Management Professional (PMP)
  • Agile or Lean/Six Sigma certifications

Core Skills & Expertise
Product & Services Management
  • Services Product Management
  • Lifecycle & Portfolio Management
  • Customer Experience & Value Realization
  • Business Operations & Process Improvement

Execution & Methodologies
  • Agile and Waterfall project methodologies
  • Risk Management & Mitigation
  • Change Management
  • Systems Development Lifecycle (SDLC)
  • Six Sigma / Continuous Improvement

Business & Financial Acumen
  • P&L Management
  • Budget Planning & Cost Control
  • KPI Definition and Performance Reporting
  • Business Development & Opportunity Identification

Tools & Digital Fluency
  • Project management tools (e.g., Microsoft Project, Monday.com)
  • CRM and service management systems
  • Data-driven decision making and analytics

Leadership & Cross-Organizational Capabilities
  • Customer Centricity
  • Executive-level communication and presentation
  • Results orientation with strong accountability
  • Learning agility in fast-changing environments
  • Ability to influence across regions, cultures, and functions

Why This Role Matters
This role directly impacts customer satisfaction, operational efficiency, and revenue growth for HP Indigo Print in the Americas. You will shape how services are experienced by customers, how teams operate at scale, and how HP Indigo continues to differentiate itself through world-class service excellence.
Compensation
The pay range for this role is $105,000 to $135,000 USD annually with additional
opportunities for pay in the form of bonus and/or equity (applies to United
States of America candidates only). Pay varies by work location, job-related
knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
* Health insurance
* Dental insurance
* Vision insurance
* Long term/short term disability insurance
* Employee assistance program
* Flexible spending account
* Life insurance
* Generous time off policies, including;
* 4-12 weeks fully paid parental leave based on tenure
* 11 paid holidays
* Additional flexible paid vacation and sick leave (US benefits overview
[https://hpbenefits.ce.alight.com/])
The compensation and benefits information is accurate as of the date of this
posting. The Company reserves the right to modify this information at any time,
with or without notice, subject to applicable law.
Job -
Services
Schedule -
Full time
Shift -
No shift premium (United States of America)
Travel -
Not Specified
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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