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Chanel Customer Service Jobs (NOW HIRING)

CHANEL Counter located in Shoppers Drug Mart, Richmond Reports to: Territory Manager Contract ... client service and relate to customer needs ensuring repeat sales and loyal customers. What you ...

CHANEL Counter located in Shoppers Drug Mart, Richmond Reports to: Territory Manager Contract ... client service and relate to customer needs ensuring repeat sales and loyal customers. What you ...

Phones and Cashier Support

York, PA

$11.50 - $15.75/hr

What impact you can create at Chanel: * Providing excellent customer service on the phones * Accurately document messages and deliver to Fashion Advisors on a timely manner * Establish and provide ...

Phones and Cashier Support

York, PA

$11.50 - $15.75/hr

What impact you can create at Chanel: * Providing excellent customer service on the phones * Accurately document messages and deliver to Fashion Advisors on a timely manner * Establish and provide ...

Associate, Client Care Advisor

Piscataway, NJ · On-site

$14.75 - $20.50/hr

What impact you can create at CHANEL: Luxury Service Standards: * Uphold the highest standards of ... A strong ability to empathize with clients, ensuring a customer-centric approach in all ...

The CHANEL Brand Director is a transformative leader, who serves as the key strategic partner to ... Strong leadership profile, business acumen and customer service orientation. A proven influencer ...

Deliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting * Be the ultimate brand ambassador by providing continuous sales ...

Deliver exceptional customer service based on CHANEL's service mantra, including welcoming and greeting all clients, including hosting * Be the ultimate brand ambassador by providing continuous sales ...

What impact you can create at CHANEL: * Lead the development of new customers, converting walk-in ... Being truly service minded * Utilizing your fashion expertise to inspire others * Building ...

Director, Brand - CHANEL

Manhattan, NY · On-site

$118.68K - $197.76K/yr

The CHANEL Brand Director is a transformative leader, who serves as the key strategic partner to ... Strong leadership profile, business acumen and customer service orientation. A proven influencer ...

What impact you can create at CHANEL: * Lead the development of new customers, converting walk-in ... Being truly service minded * Utilizing your fashion expertise to inspire others * Building ...

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Chanel Customer Service information

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How much do chanel customer service jobs pay per hour?

As of May 31, 2026, the average hourly pay for chanel customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Chanel Customer Service job?

A Chanel Customer Service job involves assisting clients with inquiries about products, orders, returns, and brand services while ensuring a luxury experience. Representatives handle customer concerns via phone, email, or chat, providing personalized support that reflects Chanel’s high standards. They also collaborate with internal teams to resolve issues efficiently and maintain customer satisfaction. Strong communication, problem-solving skills, and brand knowledge are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Chanel Customer Service position, and why are they important?

To thrive as a Chanel Customer Service professional, you need a strong background in luxury retail service, product knowledge, and excellent verbal and written communication, often supported by prior experience in high-end customer-facing roles. Familiarity with CRM software, point-of-sale systems, and company-specific product catalogs is highly beneficial. Soft skills such as patience, attention to detail, and a client-focused attitude are essential for excelling in this position. These skills are crucial for maintaining Chanel’s reputation for exceptional service and ensuring customer satisfaction within a competitive luxury market.

What does a typical day look like for a Chanel Customer Service representative?

A typical day for a Chanel Customer Service representative involves responding to client inquiries via phone, email, or live chat, assisting with product information and order issues, and providing guidance on Chanel’s aftercare services. You will collaborate closely with sales teams and other support departments to resolve complex requests and ensure a seamless luxury experience for every customer. Attention to detail and maintaining Chanel's high standards of service are central to the role. The environment is fast-paced, but you will receive ongoing training and support to deepen your product expertise and grow within the brand.
What cities are hiring for Chanel Customer Service jobs? Cities with the most Chanel Customer Service job openings:
What are the most commonly searched types of Chanel Customer Service jobs? The most popular types of Chanel Customer Service jobs are:
What states have the most Chanel Customer Service jobs? States with the most job openings for Chanel Customer Service jobs include:
What job categories do people searching Chanel Customer Service jobs look for? The top searched job categories for Chanel Customer Service jobs are:
Infographic showing various Chanel Customer Service job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
CHANEL Beauty Confidant

CHANEL Beauty Confidant

Chanel

Richmond, VA

Part-time

Posted 11 days ago


CHANEL rating

7.6

Company rating: 7.6 out of 10

Based on 18 frontline employees who took The Breakroom Quiz


Job description

CHANEL Beauty Confidant


Location: CHANEL Counter located in Shoppers Drug Mart, Richmond

Reports to: Territory Manager
Contract: Part-time (20 hours/week) and Temporary until January 2027


Your role at Chanel:


As a Beauty Confidant, you will embody the values of the Brand by creating a unique and personal one-to-one client experience in-store.


What impact you can create at Chanel:


You will generate maximum sales volume while providing superior client service and relate to customer needs ensuring repeat sales and loyal customers.
What you will bring to the role:
You will provide superior client service by demonstrating interest, courtesy and sincerity;
You will extend exceptional client care to every customer through consultations;
You will use your selling skills that relates to customer needs;
You will achieve sales goals planned for the year for your Fragrance & Beauty account;
You will increase the customer base and build business for the future;
You will build strong in-store business relationships through effective communication.


You are energised by:


Providing the Chanel ultimate luxury client experience;
Achieving sales plan.


What you would gain from this experience:


Gratification in offering a unique client experience.


At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.


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