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Cgi It Service Delivery Manager Jobs (NOW HIRING)

Zantech

IT Service Delivery Manager SME

Ashburn, VA · On-site +1

The IT Service Delivery Manager SME will play a crucial role in providing: * Service Delivery Management & Governance (Intake process design and execution, portfolio lifecycle management) * Portfolio ...

Cardinal Health

Reporting directly to the Director of IT Operations, the **Manager, IT Service Delivery and Field Services** is directly responsible for overseeing all IT support delivery operations and field ...

Integer

IT Service Delivery Analyst

Plano, TX · On-site

... delivery of services and projects within the organization ... Takes direction from management and senior staff. Responsible for participating in gathering ...

Burlington

Director of IT Service Delivery

Beverly, NJ

$205K/yr

Position Overview The Director of IT Service Delivery/Service Management is a pivotal leadership role responsible for end-to-end IT Service Desk, L1/L2 support, managed service providers, and 24x7 ...

Charles IT

IT Service Manager

Middletown, CT · On-site

Oversee day-to-day service delivery, ticket management, escalation handling, and team performance ... Experience leading or managing an IT support, help desk, service desk, technical support, or ...

Virtucom Inc

Service Delivery Manager

Naperville, IL · On-site

$41K - $60K/yr

We specialize in delivering services and support to help educators and administrators integrate the ... Experience in K-12 technology support or IT asset management. * Familiarity with device repair ...

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Cgi It Service Delivery Manager information

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How much do cgi it service delivery manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for cgi it service delivery manager in the United States is $93,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $128,000.00 per year, depending on experience, location, and employer.

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IT Service Delivery Manager

Crystal Springs, MS • On-site

Hitachi, Ltd.
IT Services • 10K+ employees
Learn more about Hitachi, Ltd.external

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 20 days ago

Job description

Location:
Crystal Springs, Mississippi, United States of America
Job ID:
R0135068
Date Posted:
2026-07-23
Company Name:
HITACHI ENERGY USA INC
Profession (Job Category):
IT, Telecom & Internet
Job Schedule:
Full time
Remote:
No
Job Description:
Join Hitachi Energy as a Factory IT Site Delivery Manager supporting our Crystal Springs, MS factory. This role sits at the intersection of technology, manufacturing, and people-where your expertise turns IT services into real business value. You'll be the trusted IT partner for site leadership, shaping how digital solutions enable safe, efficient, and connected factory operations.
In this highly visible role, you'll guide end-to-end IT service delivery onsite, ensuring infrastructure, applications, and cybersecurity capabilities are reliable, secure, and aligned with business goals. You'll collaborate closely with business unit leaders, application owners, vendors, and global IT teams to anticipate demand, resolve challenges, and continuously improve service performance.
You'll also have the opportunity to lead and develop local IT professionals, manage vendors, and drive governance and standards in a dynamic factory environment. From supporting daily operations to leading IT build projects and responding to cybersecurity events, your impact will be tangible and meaningful.
This is a full-time, onsite role based at the factory you're assigned to, offering the chance to see the immediate results of your work and build strong, lasting partnerships across operationsResponsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.
How you'll make an impact
  • Lead IT service delivery for assigned factory sites
  • Serve as the primary IT escalation point for the business
  • Ensure effective ticket management, triage, and resolution
  • Deliver and support onsite IT infrastructure and applications
  • Oversee local IT governance, security, and cybersecurity response
  • Manage IT demand intake and prioritize business requirements
  • Lead IT build and improvement projects at site level
  • Coordinate IT vendors and global delivery teams
  • Plan and control site IT budget and costs
  • Enable secure machine and network connectivity

Your background
  • Bachelor's degree in Computer Science, Engineering, or equivalent experience
  • 5+ years of experience in Information Technology
  • 2+ years in an IT leadership or management role
  • Experience supporting manufacturing or industrial environments
  • Project management experience for complex initiatives
  • Strong communication skills in English; additional local language skills valued

Tools
  • MS Office products including Excel, Word, SharePoint, Teams, and Outlook
  • ServiceNow (SNOW) Enterprise IT Management Platform
  • Microsoft DevOps and Microsoft Azure
  • SAP S/4HANA
  • Information, Data & Analytics, and Business Intelligence solutions

More about us
  • Be part of Hitachi Energy, a global leader accelerating the energy transition
  • Grow your career through international collaboration and development programs
  • Work in a purpose-driven organization committed to innovation and sustainability

What We Offer
  • Comprehensive Health Coverage - Medical, dental, vision, and prescription plans
  • Retirement Savings - 401(k) with company match and additional contributions
  • Paid Time Off - Flexible PTO, paid holidays
  • Professional Growth - Tuition reimbursement and continuous learning programs
  • Family Support - Parental leave, adoption assistance, and fertility benefits

Equal Employment Opportunity (EEO)-Females/Minorities/Protected Veterans/Individuals with Disabilities
Equal Employment Opportunity
Hitachi is an Equal Employment Opportunity (EEO) employer. We welcome applications from all qualified individuals, including females, minorities, protected veterans, and individuals
with disabilities.
Accessibility and reasonable accommodation
Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This accommodation channel is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.
Use of Al and automated tools in recruitment
As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.
Hitachi Vantara logo

About Hitachi Vantara

Sourced by ZipRecruiter

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signaling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Santa Clara, CA, US

Year founded

2017

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