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Certification Program Manager Jobs in Massachusetts

Behavioral Health Network

Program Manager

Holyoke, MA · On-site

... recognized as a Certified Great Place to Work and ranked among the Top 10 Employers in ... What You'll Do As a Residential Program Manager, you will play a key role in ensuring the health ...

JRI

Program Manager

Housatonic, MA · On-site

$22.50 - $33/hr

We are seeking an enthusiastic and professional Program Manager to join our team! In this position ... Must be MAP certified. * Must have the ability to communicate effectively and professionally.

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Certification Program Manager information

What does a certification program manager do?

A Certification Program Manager oversees the development, implementation, and maintenance of certification programs within an organization. They ensure that certification standards meet industry requirements and manage the process of testing and credentialing individuals. This role often involves collaborating with subject matter experts, managing budgets, and maintaining compliance with industry regulations. Certification Program Managers also analyze program effectiveness and make improvements to keep certifications relevant and valuable.

What are some common challenges faced by certification program managers, and how can they be addressed?

Certification Program Managers often encounter challenges such as keeping certification content current with industry standards, coordinating with diverse stakeholders, and managing multiple projects simultaneously. Staying proactive by regularly reviewing certification requirements, fostering strong communication channels with subject matter experts, and using project management tools can help address these challenges. Additionally, building relationships with industry partners and participants is key to ensuring the program remains relevant and respected.

What are the key skills and qualifications needed to thrive as a certification program manager, and why are they important?

To thrive as a Certification Program Manager, you need strong project management abilities, experience with credentialing or certification standards, and a relevant degree such as in education, business, or a related field. Familiarity with Learning Management Systems (LMS), exam administration platforms, and often certification such as PMP or CAE is highly valuable. Excellent organizational skills, stakeholder communication, and attention to detail set top performers apart in this role. These competencies ensure the effective development, maintenance, and delivery of certification programs that meet industry standards and stakeholder needs.

What is the difference between Certification Program Manager vs Certification Specialist?

AspectCertification Program ManagerCertification Specialist
CredentialsProject management certifications (e.g., PMP), industry-specific certificationsCertification-specific knowledge, industry certifications, sometimes project management credentials
Work EnvironmentOversees multiple certification programs, manages teams, strategic planningFocuses on administering and maintaining certification processes, supporting candidates
Employer & Industry UsageUsed in organizations offering or managing certification programs across industriesCommon in certification bodies, testing centers, and organizations with certification offerings

The Certification Program Manager typically oversees the entire certification program, including strategy and team management, while the Certification Specialist handles the day-to-day administration and support of certification processes. Both roles require industry knowledge and relevant certifications, but their scope and responsibilities differ.

How to become a certified program manager?

To become a certified program manager, individuals typically need to gain relevant experience in project or program management, often several years, and earn a recognized certification such as the Program Management Professional (PgMP) from PMI. Developing skills in leadership, planning, and risk management, along with familiarity with project management tools, is also important.

What is the best certification for a certification program manager?

The Project Management Professional (PMP) certification is highly regarded for certification program managers, demonstrating expertise in project planning, execution, and leadership. Additionally, certifications like the Certified Professional in Learning and Performance (CPLP) or Program Management Professional (PgMP) can enhance credentials depending on the specific role and industry. Familiarity with project management tools and methodologies is also beneficial.

What are the most commonly searched types of Certification Program jobs in Massachusetts?

The most popular types of Certification Program jobs in Massachusetts are:

What are popular job titles related to Certification Program Manager jobs in Massachusetts?

For Certification Program Manager jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Certification Program Manager jobs in Massachusetts look for?

The top searched job categories for Certification Program Manager jobs in Massachusetts are:

What cities in Massachusetts are hiring for Certification Program Manager jobs?

Cities in Massachusetts with the most Certification Program Manager job openings:

Certification Program Manager jobs near you
Infographic showing various Certification Program Manager job openings in Massachusetts as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Program Manager

US Department of the Treasury

Brockton, MA • On-site

$125K/yr

Full-time

Posted 14 days ago

U.S. Department Of The Treasury rating

8.2

Company rating: 8.2 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

309th of 846 rated public administrative organizations

Job description

WHAT IS THE LARGE BUSINESS & INTERNATIONAL DIVISION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions
  • Position(s) are to be filled in following area(s):
    • LBI - Strategic Programs

REVIEW THE ADDITIONAL INFORMATION BELOW FOR FURTHER DETAILSQualifications:

Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.
SPECIALIZED EXPERIENCE IR-1: To be minimally qualified for this position you must have at least one (1) year of specialized experience equivalent to the next lower-level payband or GS grade in the normal line of progression.
Specialized experience would include one year of substantive supervisory or program management experience at the GS-13 or GS-14 level or equivalent level manager or comparable management or leadership experiences outside of Federal service.
To be qualifying for this position your experience should be sufficient to demonstrate:

  • Experience leading strategic planning initiatives by evaluating legislative proposals, organizational priorities, policy changes, and emerging program issues; developing implementation strategies and long-range plans that support organizational objectives and mission requirements.
  • Experience analyzing program operations, organizational performance, workload data, resource utilization, operational risks, and program outcomes; identifying issues and developing recommendations that improve operational effectiveness, efficiency, and program performance.
  • Experience developing performance measures, evaluation criteria, and accountability processes used to monitor program accomplishments, assess organizational performance, evaluate results, and recommend operational improvements.
  • Experience preparing executive reports, briefing materials, written documentation, analytical studies, and recommendations that communicate complex findings, support organizational planning, and facilitate management decision-making.
  • Experience planning, coordinating, monitoring, and evaluating multiple projects or organizational initiatives involving competing priorities, changing requirements, resource constraints, and cross-functional stakeholders to achieve strategic program objectives.
  • Experience conducting operational research by evaluating program data, identifying organizational trends, assessing the impact of proposed changes, and developing evidence-based recommendations that improve program operations, policy implementation, or organizational performance.
  • Experience interpreting Federal tax laws, regulations, Internal Revenue Service program requirements, compliance guidance, and related policies to evaluate program impacts, resolve technical issues, develop recommendations, and support implementation of organizational initiatives.
  • Experience evaluating financial information, budget data, staffing requirements, workload trends, and resource utilization to develop recommendations that support strategic planning, operational priorities, and effective allocation of organizational resources.

AND

You must also meet the following requirement(s):
  • TIME AFTER COMPETITIVE APPOINTMENT (TACA): By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.
Go to Understanding the IRS Paybands for GS/IR conversion.

Education:A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.
We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE).Employment Type: OTHER

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