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Cerner Engagement Manager Jobs (NOW HIRING)

Covenant Health

SOFTWARE INTEGRATION ENG

Knoxville, TN · On-site

$99K - $133K/yr

Proficient in management of the Cerner environment (Domain coordination, IBUS, Model, 724, DA2, BO ... Partner with engagement management and participate community forums to ensure project deliverable ...

Infinx Healthcare

Revenue Cycle Engagement Leader

$80K - $100K/yr

As a member of the Infinx Management Team, the Engagement Leader owns the daily operational health ... Serve as a strategic engagement leader and Cerner SME to guide client through system build ...

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How much do cerner engagement manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for cerner engagement manager in the United States is $77,797.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What is a Cerner Engagement Manager?

A Cerner Engagement Manager is a professional responsible for overseeing the successful implementation and ongoing support of Cerner’s healthcare technology solutions at client organizations. They serve as the primary point of contact between Cerner and the client, ensuring project goals, timelines, and budgets are met. Their role involves coordinating teams, managing client relationships, and resolving any issues that arise during the project lifecycle. Cerner Engagement Managers play a key role in ensuring client satisfaction and the effective adoption of Cerner’s products and services.

What are the key skills and qualifications needed to thrive as a Cerner Engagement Manager?

To thrive as a Cerner Engagement Manager, you need a solid background in healthcare IT, project management, and a strong understanding of Cerner solutions, generally supported by a bachelor’s degree in a related field. Familiarity with tools such as Cerner Millennium, project management software (like MS Project), and certifications such as PMP are typically required. Excellent communication, client relationship management, and problem-solving skills set top performers apart in this position. These skills and qualifications are crucial for delivering successful client implementations and ensuring high customer satisfaction within complex healthcare environments.

What are some typical challenges faced by a Cerner Engagement Manager during project implementation?

Cerner Engagement Managers often encounter challenges such as aligning diverse stakeholder expectations, managing project timelines in a dynamic healthcare environment, and navigating complex regulatory requirements. Balancing the needs of clinical and technical teams while ensuring seamless communication is also common. Success in this role requires strong organizational skills, proactive risk management, and the ability to foster collaboration across multidisciplinary groups to keep implementations on track.

What are popular job titles related to Cerner Engagement Manager jobs?

For Cerner Engagement Manager jobs, the most frequently searched job titles are:

Infographic showing various Cerner Engagement Manager job openings in the United States as of September 2026, with employment types broken down into 71% Full Time, and 29% Contract. Highlights an 86% In-person, and 14% Hybrid job distribution, with an average salary of $77,797 per year, or $37.4 per hour.

SOFTWARE INTEGRATION ENG

Knoxville, TN • On-site

Covenant Health
See more jobs at Covenant Healthexternal

$99K - $133K/yr

Full-time

Re-posted 2 days ago

Job description

Software Integration Engineer, IT Care Manager Support

Full Time, 80 Hours Per Pay Period, Day Shift

Covenant Health Overview:

Covenant Health is the region’s top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area’s fastest-growing physician practice division. Headquartered in Knoxville, Covenant Health is a community-owned integrated healthcare delivery system and the area’s largest employer. Our more than 11,000 employees, volunteers, and 1,500 affiliated physicians are dedicated to improving the quality of life for the more than two million patients and families we serve every year. Covenant Health is the only healthcare system in East Tennessee to be named a Forbes “Best Employer” seven times.

Position Summary:

Top level technical and business expert. Focus is on EHR development, process analysis and re-engineering, with an understanding of technical problems and solutions as they relate to the current and future business environment. 

Lead and work with multi-disciplinary project teams to leverage new and/or existing technology and system functionality in support of customer-focused IT solutions. The Software Integration Engineer will analyze, design, code, debug, test and modify new software or enhancements. Manage complicated issues that span multiple modules, deploy and monitor applications, propose and lead process improvements projects for development. Additionally share knowledge within team through mentorship, coaching, technical talks and training. This position will report directly to the Informatics Officer with a dotted line to IT Leadership.


  • The Software Integration Engineer will analyze, design, code, debug, test and modify new software or enhancements related to the EHR
  • Works within key technical foundations of the Cerner application (ESH, Bedrock, CCL etc.) to engineer solutions to complex problems
  • Establish and document enterprise integration architectural standards and procedures.
  • Proficient in management of the Cerner environment (Domain coordination, IBUS, Model, 724, DA2, BO, RRD, etc.)
  • Takes initiative to research solutions and develop optimizations that will impact overall outcomes for patients and for Covenant Health.
  • Partner with engagement management and participate community forums to ensure project deliverable and timelines are met in order to deliver value to our stakeholders and business areas as committed.
  • Serve as top level technical expert and advisor, with expertise in troubleshooting the EHR utilizing key tools in the Cerner environment (MTA, Smart Auditor, Debug, and log files)
  • Responsible for complex EHR analysis, design, and automation. Requiring the highest level understanding of the EHR systems and limitations. A wide degree of creativity, latitude, and accountability is expected.
  • Responsible for re-engineering the EHR based on analysis from team members, with an understanding of technical problems and solutions as they relate to the current and future environment.
  • Works with IT professionals and EHR experts to solve business problems with available technology including hardware, software, databases, domains, and peripherals.
  • Requires high level of diverse technical experience related to analyzing system’s needs, development, systems process analysis, design, and re-engineering.
  • Directs IT solutions related to rules, reports and integration and coordinate activities
  • Evaluate vendor proposals for purchases of hardware, software, and technical services to assure adherence to technical specifications.
  • Establishes and maintains exemplary communications and working relationships with the other members of the Covenant Health Management team.
  • Formulates systems architecture plans, estimates costs, and ensures projects meet strategic needs.

Minimum Education:           

Bachelor’s Degree required or equivalent years of work experience 

Minimum Experience:         

Ten (10) years of increasing responsibility in related work experience is required.

Proficient in CCL, Discern Expert Rules, SAP Business Objects, Discern Analytics, Cerner MPages, Smart on FHIR

Licensure Requirement:      

None  

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