Sales Professional - Inside Sales
$40K - $80K/yr
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized ...
Sales Professional - Inside Sales
$40K - $80K/yr
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized ...
Cemetery information
What Are Different Jobs at a Cemetery?
The jobs in a cemetery or graveyard revolve around taking care of the grounds and facilitating funeral services. You may find a position as a caretaker or groundskeeper whose duties include caring for the grounds of the cemetery and tending to the graves or other memorial markers. Cemeteries may also have a gravedigger whose responsibilities involve digging and placing the remains in the grave. A cemetery may have sales professionals who sell grave plots, memorial service directors, and other service providers, such as stone engravers, flower arrangers, and hearse drivers.
What are the key skills and qualifications needed to thrive as a Cemetery Worker, and why are they important?
To thrive as a Cemetery Worker, you typically need physical stamina, attention to detail, and basic landscaping or groundskeeping experience, often supported by a high school diploma or equivalent. Familiarity with machinery such as backhoes, lawn mowers, and record-keeping systems is commonly required. Compassion, reliability, and respectful communication are important soft skills for interacting with grieving families and working as part of a team. These skills ensure the cemetery is maintained with dignity, safety, and sensitivity to the needs of visitors.
What are some common challenges faced by cemetery workers, and how can they be addressed on the job?
Cemetery workers often encounter challenges such as working outdoors in varying weather conditions, handling heavy equipment, and performing physically demanding tasks like grave preparation and landscaping. Additionally, the role requires sensitivity and professionalism when interacting with grieving families. To address these challenges, workers should prioritize safety protocols, use proper protective gear, and receive training in customer service and equipment operation. Many cemeteries also foster teamwork and provide support resources to help staff manage the emotional aspects of the job.
What are cemetery workers and what do they do?
Cemetery workers are responsible for maintaining the grounds of cemeteries, preparing gravesites for burials, and sometimes assisting with funeral services. Their duties often include landscaping, operating machinery to dig or fill graves, setting up burial markers, and ensuring the cemetery remains a peaceful and respectful environment for visitors. They may also provide customer service to grieving families, help with record-keeping, and ensure compliance with legal and safety regulations. The role requires attention to detail, respect for the deceased and their families, and physical stamina.
What is the difference between Cemetery vs Funeral Director?
| Aspect | Cemetery | Funeral Director |
|---|---|---|
| Primary Role | Maintains and manages burial grounds and grave sites | Coordinates funeral services and assists families with arrangements |
| Work Environment | Outdoor, cemetery grounds | Indoor office, funeral homes, and sometimes outdoor sites |
| Required Certifications | May require state-specific groundskeeping or maintenance licenses | Funeral director license, embalming certification |
| Industry Usage | Part of the funeral services industry, often working closely with funeral directors | Funeral services industry, overseeing arrangements and ceremonies |
While cemeteries focus on maintaining burial grounds, funeral directors handle funeral arrangements and coordinate services. Both roles are essential in the funeral industry but serve different functions within the process of honoring the deceased.
More about Cemetery jobs
What are the most commonly searched types of Cemetery jobs in Alberta? The most popular types of Cemetery jobs in Alberta are:
What are popular job titles related to Cemetery jobs in Alberta? For Cemetery jobs in Alberta, the most frequently searched job titles are:
$40K - $80K/yr
Full-time
Medical, Dental, Vision, Life
Posted 7 days ago
Service Corporation International rating
6.8
Based on 89 frontline employees who took The Breakroom Quiz
3rd of 8 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.JOB RESPONSIBILITIES
Lead Generation
Holds self-accountable for prospecting a minimum of 1-2 hours each day
Obtains referrals from families served by the location
Networks and builds community and civic relationships
Explains and presents presentations to families served and referred families
Maintains and tracks activity levels to ensure productivity
Build Relationships with Families
Responds to client inquiries in a timely, respectful, sensitive and professional manner
Connects with families through listening, honest communication and genuine concern
Develops an understanding of each family's unique needs and offers solutions that provide value to them
Stays in touch with families to ensure satisfaction
Prepares for all appointments and performs all procedures with professionalism and attention to detail
Follows through on all customer problems and requests
Builds trust-based relationships to earn the right to ask for referrals
Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning
Teamwork
Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education
1-2 years of college or an equivalent of education and experience
Experience
1-2 years of customer service or sales industry experience preferred
Licenses
Valid driver's license with an acceptable driving record
Knowledge, Skills and Abilities
Must be able to pass the Company's internal presentation certification within thirty days of hire
Ability to work a number of evenings and or weekends every month
Ability to drive frequently
Ability to obtain and maintain an insurance license if required by state/province
Flexible hours but, at times must have the ability to work up to 12 hours in a day
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills
Compensation
Annual Estimated Pay: $40,000 - $80,000 per year
Benefits
Dental + Vision care
Extended health care
Life insurance
On-site parking
RRSP matching
#SCI
Postal Code: T6E 6L1Category (Portal Searching): SalesJob Location: CA-AB - EdmontonWhat Service Corporation International employees say
Pay
Benefits
Hours and flexibility
Workplace
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