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Cellular Customer Service Jobs (NOW HIRING)

iQuor

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Customer Service Representatives will assist our client's customers via inbound calls in a fast ... Wireless (including cellular based home internet) NOT permitted. • Internet Speeds: Minimum ...

iQuor

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Customer Service Representatives will assist our client's customers via inbound calls in a fast ... Wireless (including cellular based home internet) NOT permitted. • Internet Speeds: Minimum ...

iQuor

Customer Service Representative

Charlotte, NC · On-site

$15.75 - $21.25/hr

Customer Service Representatives will assist our client's customers via inbound calls in a fast ... Wireless (including cellular based home internet) NOT permitted. • Internet Speeds: Minimum ...

TESSCO

Customer Service Representative

Eden Prairie, MN · On-site

$55K - $65K/yr

Minimum of 2 years of Customer Service experience dealing with a technical product line - preferably within cellular data communications * Strong technical product background/aptitude in IP ...

CTTC

Customer Service Representative

San Saba, TX

$14.75 - $20.25/hr

Customers are our number one priority. This role is ideal for someone who enjoys helping customers ... cellular products (new service, upgrades, trouble shooting, etc.) 29. Assist, as needed, with ...

CTTC

Customer Service Representative

San Saba, TX · On-site

$14.75 - $20.25/hr

Customers are our number one priority. This role is ideal for someone who enjoys helping customers ... cellular products (new service, upgrades, trouble shooting, etc.) 29. Assist, as needed, with ...

CTTC

Customer Service Representative

San Saba, TX · On-site

$20/hr

Customers are our number one priority. This role is ideal for someone who enjoys helping customers ... cellular products (new service, upgrades, trouble shooting, etc.) 29. Assist, as needed, with ...

We Sell Cellular

Customer Service Rep

Edgewood, NY · On-site

$20/hr

About the Role The Customer Service Representative is responsible for delivering exceptional service and comprehensive support to both prospective clients and existing customers. This role serves as ...

We Sell Cellular

Customer Service Rep

Edgewood, NY · On-site

$20/hr

About the Role The Customer Service Representative is responsible for delivering exceptional service and comprehensive support to both prospective clients and existing customers. This role serves as ...

Maximus

Customer Service Representative

El Paso, TX · On-site

$14.50 - $19.75/hr

General information Job Posting Title Customer Service Representative Date Wednesday, August 12 ... cellular network (mobile hotspot, fixed wireless, etc.) or satellite are incompatible - Must be ...

Sleep Number Corporation

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative Sleep Number ® is the leader in personalized sleep wellness ... use Wi-Fi or cellular data) * You may be required to complete an internet speed test and ...

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Cellular Customer Service information

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How much do cellular customer service jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for cellular customer service in the United States is $17.21, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is a cellular customer service representative?

A Cellular Customer Service representative is a professional who assists customers with their mobile phone accounts, services, and devices. They handle inquiries about billing, technical issues, service plans, and troubleshooting for cellular products. These representatives work for mobile network providers or phone retailers, providing support via phone, chat, email, or in-person. Their main goal is to ensure customer satisfaction and resolve any issues related to cellular services.

What are some common challenges faced by cellular customer service representatives, and how can they be managed?

Cellular Customer Service representatives often encounter challenges such as handling high call volumes, resolving complex technical issues, and managing upset customers. Successfully navigating these challenges requires strong communication skills, patience, and the ability to quickly learn and apply company policies or troubleshooting steps. Many companies provide ongoing training, support from supervisors, and access to knowledge bases to help representatives address customer needs efficiently. Building resilience and utilizing available resources can make the role more manageable and rewarding.

What are the key skills and qualifications needed to thrive as a cellular customer service representative, and why are they important?

To thrive as a Cellular Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, point-of-sale (POS) systems, and mobile device troubleshooting is typically required. Patience, active listening, and a customer-focused attitude are standout soft skills in this role. These competencies are essential for resolving customer issues efficiently, ensuring satisfaction, and maintaining brand loyalty in a competitive industry.

What cities are hiring for Cellular Customer Service jobs?

Cities with the most Cellular Customer Service job openings:

What states have the most Cellular Customer Service jobs?

States with the most job openings for Cellular Customer Service jobs include:

What are popular job titles related to Cellular Customer Service jobs?

For Cellular Customer Service jobs, the most frequently searched job titles are:

Customer Service Representative

Charlotte, NC • On-site

iQuor
See more jobs at iQuorexternal

$15.75 - $21.25/hr

Full-time

Medical

Re-posted 18 days ago

Job description

We're excited you've considered to Be More with iQor. From Customer Interactions to Product Support, we'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community. A world of opportunity is waiting. Let's get started!
This is a seasonal position. We are seeking Work from Home positions. Requirements outlined below. Customer Service Representatives will assist our client's customers via inbound calls in a fast-paced environment. Our representatives provide excellent service to existing customers with a one call resolve mindset. We accomplish this by handling customer questions and concerns with speed and professionalism. We offer paid training to experienced candidates who have excellent communication skills, and are highly reliable.
Responsibilities
• Demonstrated ability for call handling; issue identification; up-selling/cross-selling products; using of job tools and call resolution
• Accurately document customer account in client systems
• Ability to multi task in a fast paced environment
• Follow all required scripts, policies, and procedures
• Customer service oriented with customers and team members (empathetic, responsive, patient, and conscientious)
• Attendance is an essential function of the job
• Consistently create an exceptional experience with each contact, via inbound and outbound calls, face-to-face interactions, online chat, email, etc.
• Interact with co-workers, staff of other affiliates, patients, members and visitors in a positive and professional manner and communicate effectively and respectfully.
Requirements
• Candidate must reside in one of the following locations: TX, OK, Atlanta GA, TN, IN, OH, KS, MO, NC, and NV
• At least 1 year solid experience in customer service in a transaction-based environment such as a call center or retail location, demonstrating ability to be empathetic and compassionate.
• Experience with Benefits and open enrollment preferred, and medical insurance/open enrollment a plus.
• HS Diploma or GED/equivalent
• Flexibility in working schedule (shifts vary by client and require at least one weekend day)
• Computer literacy and typing skills of at least 25 WPM
• Cameras are required to be turned on during training and all meetings.
• Excellent written, verbal communication and interpersonal skills
• Self-motivated and able to adapt and comprehend changes in business processes and procedures
• Criminal record check and drug test required
Work from Home Requirements
• Environment: Quiet, secure, and distraction free for the duration of working hours.
• Landline Phone: Not required
• Internet: Wireless (including cellular based home internet) NOT permitted.
• Internet Speeds: Minimum 20MBPS download/ 10 MBPS upload
• Connection: Direct connection from modem to PC required
• Smart Phone
We're excited you've considered to Be More with iQor. We'll help you reach, stretch and realize your potential. Grow More with your own customized career path. Learn More with award-winning training. Earn More with industry-leading compensation. And Care More in a culture that treats you like family and gives back to your community.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

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