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Cellular Administrator Jobs (NOW HIRING)

Consumer Cellular

Billing Administrator

Portland, OR · On-site

Our Commitment to You At Consumer Cellular, recruiting is human. Every application is reviewed by a ... Job Summary The Billing Administrator job duties include reviewing orders, assisting with ...

City of Whitehall

IT Network Administrator

Columbus, OH · On-site

$36.06 - $45.67/hr

... Network Administrator is responsible for the overall analysis, design, administration, and ... Oversee cellular WAN connections (e.g., FirstNet, Verizon Frontline), dual-SIM failover, mobile VPN ...

The Building People

CMMS Administrator

Boston, MA · On-site

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

The Building People

CMMS Administrator

Boston, MA · On-site

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

The Building People

CMMS Administrator

Boston, MA · On-site

$19.50 - $26.75/hr

The Building People is seeking a CMMS Administrator to support facility operations and maintenance ... cellular telephone equipment. * Courteously answers all incoming service calls and dispatches ...

Harvey Nash

Network Administrator

Matawan, NJ · On-site

Network Administrator Location: Matawan, NJ(100% Onsite) Duration: Direct Hire * S KILLS ... Cisco routers, switches, and firewalls, LTE cellular backups, Cisco/Meraki Wireless solutions

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Billing Administrator

Portland, OR • On-site

Consumer Cellular
Telecommunications • 1 - 5K employees
Learn more about Consumer Cellularexternal

Full-time

Re-posted 18 days ago

Consumer Cellular rating

7.9

Company rating: 7.9 out of 10

Based on 36 frontline employees who took The Breakroom Quiz

30th of 101 rated telecommunications companies

Job description

Our Commitment to You
At Consumer Cellular, recruiting is human. Every application is reviewed by a real member of our Talent Acquisition team because we believe the people behind the résumé matter just as much as what's on it.
All official communication from Consumer Cellular will come from a @consumercellular.com email address or through our verified texting platform, which will only be used to schedule interviews. We will never ask for personal and financial information during the recruiting process. If you receive outreach that doesn't match these criteria, please do not engage and feel free to verify directly at talentacquisition@consumercellular.com.
Job Summary
The Billing Administrator job duties include reviewing orders, assisting with accounting, and identifying any discrepancies between bills and customers' accounts. You may also work directly with customers to resolve any account issues.
Role Responsibilities
  • Address and handle probates on deceased customer accounts received from family or executers of the estates.
  • Handle and process the Bank of the West electronic correspondence.
  • Process the damaged checks, voided checks, Unprocessables checks, and letters sent from Unprocessables.
  • Prepare checks received from customers via mail to be processed and uploaded to banking and internal systems.
  • Confirm the checks that were reviewed were accurate and that account numbers were correct.
  • Process returned eChecks and paper checks.
  • Research and locate the accounts for the failed Lockbox payments.
  • Process Web Exceptions payments.
  • Place equipment orders in web exceptions.
  • Process all Bankruptcy Notices by entering the data on the notices on to the accounts to prevent billing.
  • Research payments for Accounting.
  • Process misapplied payments via faxes, ZenDesk, etc.
  • Handle errors in ACI for electronic payments.
  • Scan payments for BOW reconciliation.
  • Process reports that will go to accounting.
  • Be the expert in everything related to a chargeback.
  • Assist with customer inquiries and complaints via phone or email.
  • Evaluate all disputed claims to determine action needed and validity.
  • Properly document credit inquiries, disputed claims, and credit advice.
  • Blacklist cellular equipment due to chargeback status on account.
  • Communicate with banking and credit card institutions.
  • Identify patterns and trends in fraudulent activity and proactively communicate these trends to management.
  • Process reports for accounting.

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