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Cell Phone Customer Service Jobs in Florida (NOW HIRING)

Ecco Group

Customer Service Agents

Sanford, FL · On-site

$15/hr

Must have a working cell phone with a carrier * Must not miss any time in first 30 days. Training ... customer service and meet the qualifications above, we encourage you to apply today. We look ...

StaffMyAgency LLC

Receptionist / Customer Service

Davie, FL · On-site

$28K - $40K/yr

At entry level you would be answering phones and doing minor customer service work. As time goes on ... Must be able to work 8 hours a day without being on cell phone. * Must have a dependable vehicle to ...

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All JobsCell Phone Customer Service JobsCell Phone Customer Service Jobs in Florida

Cell Phone Customer Service information

See Florida salary details

$9

$17

$26

How much do cell phone customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for cell phone customer service in Florida is $17.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.85 and $19.04 per hour, depending on experience, location, and employer.

What is a cell phone customer service?

A Cell Phone Customer Service job involves assisting customers with inquiries, troubleshooting technical issues, handling billing concerns, and providing information about mobile plans and services. Representatives communicate via phone, chat, or email to resolve problems efficiently. Strong communication, patience, and problem-solving skills are essential. The goal is to ensure customer satisfaction and retention by delivering excellent support.

What are the biggest challenges faced by cell phone customer service representatives on a daily basis?

One of the main challenges in this role is handling a high volume of customer inquiries, which can include troubleshooting device issues, billing questions, and service plan changes. Representatives must quickly adapt to evolving products and policies while providing accurate and timely information. Additionally, managing interactions with upset or frustrated customers requires patience and excellent conflict resolution skills. However, many organizations offer ongoing training and team support to help employees succeed and build confidence over time.

What are the key skills and qualifications needed to thrive in the cell phone customer service position, and why are they important?

To excel as a Cell Phone Customer Service representative, you need strong communication and problem-solving skills, with a high school diploma or equivalent as the typical educational requirement. Familiarity with CRM systems, ticketing platforms, and basic knowledge of mobile devices and wireless plans are commonly expected in this role. Patience, active listening, and the ability to remain calm under pressure are key soft skills that enhance customer interactions. These skills and qualifications enable representatives to effectively resolve customer issues, build positive relationships, and support overall customer satisfaction and retention.

What are popular job titles related to Cell Phone Customer Service jobs in Florida?

For Cell Phone Customer Service jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Cell Phone Customer Service jobs in Florida look for?

The top searched job categories for Cell Phone Customer Service jobs in Florida are:

What cities in Florida are hiring for Cell Phone Customer Service jobs?

Cities in Florida with the most Cell Phone Customer Service job openings:

Cell Phone Customer Service jobs near you
Infographic showing various Cell Phone Customer Service job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $35,866 per year, or $17.2 per hour.

Customer Care Specialist-HVAC

Maintenx International Service Management Group Inc

Tampa, FL • On-site

$15 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Customer Care Specialist-HVAC Division
Tampa, FL 

“24/7 MaintenX, We keep business running!”
 
MaintenX International is a fully licensed, general contracting company with a focus on total facility maintenance and repair. This position is an entry level position. This position will perform a wide range of administrative and office support activities for the HVAC team. Candidates should feel comfortable both in a team environment and working independently. Communicate both written and verbally with customers and subcontractors. This position will report to the Regional Service Manager and assist in any special projects as needed.
At MaintenX, our customers rely on us to keep their business running, as a Customer Care Specialist you are an integral part of ensuring that we meet and exceed this expectation.  In this critical support role, the Customer Care Specialist will be trusted to use their experience and knowledge to provide excellent customer service.
Job Responsibilities:
  • Gather information and learn how to prepare a quote that will be sent to the customer on a daily basis.
  • Assist Service team with performing data entry, scheduling jobs, and following up on estimated time of arrival for parts ordered.
  • Assist with supplier and vendors purchase orders.
  • Contact Service Partners to obtain needed paperwork.
  • Qualify Work Orders at store manager level.
  • Must have excellent verbal and written communication skills.
  • Must have strong organizational and time management skills.
  • Must be able to work well in a team atmosphere.
Customer Care Specialist

A successful candidate for the role of Customer Care Specialist is highly motivated and is able to solve problems. Our Customer Care Specialist is knowledgeable and will go above and beyond in providing a high level of customer service for our internal team.
Additional requirements of the Customer Care Specialist:
  • High School Diploma or GED
  • 1-3 years’ experience in customer service environment servicing facilities maintenance
  • Ability to pass a background check, drug screen.
  • Ability to work overtime hours as needed – we are a 24/7 maintenance facility.
  • This is a full-time position, Monday-Friday. 
Benefits:
We value our Service Team and provide an excellent benefits package including:
  • Medical, Dental, and Vision Insurance with a generous portion paid for by the company
  • Company Paid Basic Life Insurance and Short and Long Term Disability
  • 401(k) Retirement Plan with Company Match
  • Paid Vacations and Personal Days
  • Paid Holidays and Sick Days
  • On-Site Kitchen
  • Company Sponsored Lunches
  • Personal Cell Phone Service Discount through Company Cell Phone Carrier
  • Opportunity for career growth!
Compensation: $15-$20 hourly based on experience