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Cedar Point Engineering Jobs in New York (NOW HIRING)

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Cedar Point Engineering information

See New York salary details

$50.9K

$160.7K

$190.4K

How much do cedar point engineering jobs pay per year?

As of Sep 2, 2026, the average yearly pay for cedar point engineering in New York is $160,678.00, according to ZipRecruiter salary data. Most workers in this role earn between $127,500.00 and $189,300.00 per year, depending on experience, location, and employer.

What is Cedar Point Engineering?

A Cedar Point Engineering job involves maintaining, designing, and improving the rides, attractions, and infrastructure at Cedar Point amusement park. Engineers in this role work on mechanical, electrical, and structural systems to ensure guest safety and ride efficiency. They collaborate with maintenance teams, conduct inspections, and troubleshoot technical issues. This role requires problem-solving skills, technical expertise, and a passion for theme park operations.

What kinds of engineering projects or challenges will I work on as part of the Cedar Point Engineering team?

As a member of the Cedar Point Engineering team, you'll take on a variety of projects ranging from ride maintenance and upgrades to infrastructure improvements and implementing new attractions. You'll work closely with maintenance, operations, and safety teams to ensure that all systems comply with industry standards and provide an outstanding guest experience. Daily responsibilities may include troubleshooting mechanical or electrical issues, conducting safety inspections, and collaborating on design or renovation initiatives. This dynamic environment offers ongoing opportunities for professional growth through exposure to complex engineering challenges unique to the amusement park industry.

What are the key skills and qualifications needed to thrive in the Cedar Point Engineering position, and why are they important?

To thrive in a Cedar Point Engineering role, candidates typically need a solid background in mechanical, electrical, or civil engineering, supported by a relevant degree and hands-on project experience. Familiarity with CAD software, PLCs, and industry-standard safety certifications like OSHA are commonly required. Strong teamwork, problem-solving abilities, and effective communication are vital soft skills for collaborating with cross-functional teams and ensuring guest safety. These competencies are important for maintaining and improving amusement park rides and infrastructure while delivering a safe, enjoyable experience for park visitors.

What are popular job titles related to Cedar Point Engineering jobs in New York?

For Cedar Point Engineering jobs in New York, the most frequently searched job titles are:

What job categories do people searching Cedar Point Engineering jobs in New York look for?

The top searched job categories for Cedar Point Engineering jobs in New York are:

Cedar Point Engineering jobs near you
Infographic showing various Cedar Point Engineering job openings in New York as of August 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 92% In-person, and 8% Hybrid job distribution, with an average salary of $160,678 per year, or $77.2 per hour.

Solutions Operations Manager - Safari

Clair Global Corporation

Cedar Knolls, NJ • On-site

Full-time

Posted 9 days ago

Clair Global rating

7.6

Company rating: 7.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

34th of 78 rated media

Job description

Solutions Operations Manager
Location: Cedar Knolls, NJ (Onsite)
Employment Type: Full-time
Compensation: Competitive and commensurate with experience
Safari Solutions is a leading provider of IT solutions, helping businesses improve productivity, security, and operational efficiency. Through a recent merger with Clair Global-an industry leader in audio, video, and IT solutions-Safari Solutions has expanded its reach and capabilities to offer even more advanced and integrated technology solutions to clients across various industries.
About the Role
Safari Solutions is seeking a Solutions Operations Manager to lead its Tier 1 and Tier 2 technical support team and oversee day-to-day service desk operations. This hands-on leadership role serves as the primary escalation point for technical troubleshooting, client support, workflow management, and operational coordination. The ideal candidate is technically proficient, service-oriented, and able to lead a team while actively participating in issue resolution, client communication, and continuous improvement.
Key Responsibilities
  • Serve as an advisor-first. Be leader for clients and team members, guiding technology decisions, service expectations, and operational improvements across client environments.
  • Act as the primary escalation point for Tier 1 and Tier 2 engineers, providing guidance on technical and customer service issues.
  • Manage and oversee Autotask ticket workflows, ensuring issues are accurately documented, prioritized, assigned, escalated, and closed with clear notes and appropriate handoff details.
  • Troubleshoot Windows, Microsoft 365, Google Workspace, networking, and VoIP-related issues.
  • Monitor service desk performance, SLA adherence, ticket aging, recurring issues, and client satisfaction trends to maintain high service standards and identify improvement opportunities.
  • Oversee the daily management of the help desk, ensuring efficient workflows and smooth issue resolution.
  • Participate in 24x7 On-Call rotations as an escalation point, stepping in when necessary.
  • Manage team resources, daily workload distribution, coverage needs, staffing concerns, and HR-related escalations in partnership with leadership.
  • Prepare for and participate in client reviews, QBR requests, client reporting activities, and recurring weekly, monthly, or quarterly relationship meetings.
  • Maintain strong client relationships by proactively addressing concerns, aligning on service needs, and reinforcing support expectations
  • Maintain regular client communication and updates to ensure timely follow-up, transparency, and professional service experience.
  • Work closely with leadership to identify process improvements and ensure client satisfaction.
  • Identify, communicate, and escalate operational, client, staffing, technical, and risk management concerns to senior management when appropriate.

What You Bring
  • Five or more years of progressive experience in a help desk or technical support environment, including at least one year of direct supervisory experience.
  • Three to five years of experience in a customer-facing environment, with a strong emphasis on customer support and building client relationships.
  • Proven leadership skills, including the ability to coach, inspire, and motivate technical support team members while managing day-to-day help desk operations.
  • Hands-on leadership style with a willingness to lead by example and actively assist with complex support issues.
  • Strong problem-solving mindset, with the ability to proactively identify solutions rather than simply escalating issues.
  • Customer service focus, with the ability to manage challenging client interactions professionally and effectively.
  • Willingness to participate in the on-call rotation and serve as an escalation point when needed.
  • Excellent communication skills, including professional-level written and verbal English.
  • Experience with the Autotask ticketing system is a plus.

Why Join Safari Solutions?
  • Opportunity to influence service delivery, contribute to operational improvements, and help shape positive change across the organization.
  • Lead and grow a talented team in a fast-paced, technical environment.
  • Work with cutting-edge IT solutions and diverse client environments.
  • Be part of a collaborative team that values problem-solving and innovation.
  • Opportunity for hybrid work flexibility once established in the role.

If you are a technically skilled, client-focused leader who thrives in a hands-on role and enjoys mentoring teams while solving complex IT challenges, we'd love to hear from you.
Apply today and take the next step in your career with Safari Solutions.

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