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Ce Manager Jobs in Ladera Ranch, CA (NOW HIRING)

AOG Maintenance Technician-KSNA

Santa Ana, CA ยท On-site

$32.50 - $42/hr

Description The AOG Maintenance Technician Lead works directly with the SNA Site Manager to ensure ... Citation CE-560, XL, XLS, CE-680 and CE-750 * Bombardier Global, Challenger 300 and 600-Series

ATS CHEMIST III

Irvine, CA ยท On-site

$34 - $38/hr

Perform and/or assist with equipment calibrations and qualification. * Assist laboratory management ... CE, ICP, FTIR, TOC, MS, and dissolution apparatus. * Ability to follow standard operating ...

Showing results 41-60

Ce Manager information

What is a CE manager?

CE Managers, or Customer Experience Managers, are professionals responsible for ensuring that customers have a positive interaction with a company's products, services, or brand. They analyze customer feedback, develop strategies to improve customer satisfaction, and coordinate with different departments to implement these improvements. CE Managers often oversee customer service teams, monitor key performance indicators, and work to resolve customer issues promptly. Their goal is to enhance the overall customer journey and foster loyalty to the company.

How does a CE manager typically collaborate with other departments to drive customer engagement initiatives?

A CE (Customer Engagement) Manager works closely with marketing, sales, product, and customer support teams to design and implement strategies aimed at improving customer satisfaction and loyalty. They often coordinate cross-functional meetings to align messaging, share insights from customer feedback, and ensure that engagement campaigns are consistent across all channels. Strong collaboration skills are essential, as CE Managers must effectively communicate goals and results, resolve interdepartmental challenges, and advocate for the customer perspective throughout the organization.

What are the key skills and qualifications needed to thrive as a CE manager, and why are they important?

To thrive as a CE (Customer Experience) Manager, you need expertise in customer service management, data analysis, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer feedback tools, and certification in CX (Customer Experience) Management are commonly expected. Strong leadership, communication, and problem-solving skills help build rapport with teams and customers alike. These skills ensure the delivery of exceptional customer experiences, driving loyalty and business growth.

What is the difference between Ce Manager vs Electrical Engineer?

AspectCe ManagerElectrical Engineer
Required CredentialsTypically requires a degree in engineering or related field, plus certifications like LEED or PMPBachelor's degree in electrical engineering or related field, with optional professional engineer (PE) license
Work EnvironmentOversees construction sites, project management, and compliance in building projectsDesigns, develops, and tests electrical systems in various industries
Employer & Industry UsageConstruction firms, real estate developers, and infrastructure projectsManufacturers, consulting firms, and technology companies

The Ce Manager primarily focuses on overseeing construction projects, ensuring compliance, and managing teams, while Electrical Engineers concentrate on designing and developing electrical systems. Both roles require engineering backgrounds, but their daily tasks and work environments differ significantly.

What cities near Ladera Ranch, CA are hiring for Ce Manager jobs?

Cities near Ladera Ranch, CA with the most Ce Manager job openings:

AOG Maintenance Technician-KSNA

Santa Ana, CA โ€ข On-site

ACI Jet
Aviationย โ€ขย 51 - 200 employees

$32.50 - $42/hr

Full-time

Re-posted 10 days ago


Job description

Description

The AOG Maintenance Technician Lead works directly with the SNA Site Manager to ensure AOG and scheduled aircraft are supported at Santa Ana (KSNA) and in the field. This position is responsible for performing all maintenance projects assigned to them while ensuring their work is meeting the highest quality standards. These activities must be done while maintaining a positive and productive relationship with ACI Jet's employees, vendors, and clients. Regular travel is required for this position, including overnight stays. Available hours must be flexible for on-call work, including nights and weekends. Hourly pay with OT compensation is negotiable, based on experience.ย 


Reports To

The AOG Maintenance Technician - KSNA reports directly to the SNA Site Manager.

Requirements

Essential Duties and Responsibilities


Duties include the following (other duties may be assigned as required by management):

  • Report daily to the SNA Site Manager.
  • Complete tasks assigned in accordance with the procedures set forth in ACI Jet's Air Carrier Operations Manual (ACOM).
  • Coordinate with the SNA Site Manager to ensure a safe and efficient repair and return to service of AOG and scheduled aircraft.
  • Comply with all FARs, Operations Specifications, Company Policies, and Company Procedures.
  • Ensure appropriate technical data is used during the performance of maintenance, preventive maintenance, and alteration activities.
  • Ensure shop premises, AOG vehicles, and work areas are maintained in a clean and orderly manner.
  • Must follow airport, TSA, and DOT requirements for operating a motor vehicle.
  • Ensure all maintenance or alterations processes are appropriately completed and documented as required by the operator and in accordance with the applicable FARs.
  • Submit all required work orders, reports, receipts, time cards (Paylocity), and other company forms and records to the SNA Site Manager in a timely and organized manner.
  • Maintain a close, productive, and beneficial relationship with ACI Jet managers, peers, colleagues, manufacturer's representatives, and other repair facilities.
  • Ensure the safety and quality of all assigned duties and responsibilities by actively and positively participating in ACI Jet's SQMS program.
  • Must be available for unscheduled on-call/call-out maintenance events 24 hours a day, 7 days a week, including holidays, as part of a rotating on-call schedule.
  • Must be available to perform unscheduled AOG maintenance in the field at remote locations requiring travel and overnight lodging at hotels, when scheduled.
  • Must document all maintenance performed in the Corridor maintenance records database correctly and accurately.


Knowledge, Skills, and Experience


Required

  • A passion for aviation.
  • At least five years of AOG experience. Part 145 Repair Station experience a plus.
  • Work experience must include troubleshooting, the use of specialized tools, and ground support equipment, and the use of aircraft maintenance manuals, parts catalogs, technical reports, and forms.
  • Professional appearance.
  • Troubleshooting skills and an ability to problem-solve.
  • Critical time management and logistical problem-solving skills.
  • Attention to detail with a focus on safety and quality of work.
  • On-call and after-hours support is required.
  • High School Diploma or equivalent.
  • Must have a valid A&P License.
  • Must have a valid Driver's License.
  • Must have a valid Passport.
  • Must be able to work as a part of a team in a high-stress, fast-paced environment.
  • Must be a self-starter, able to work with little to no guidance.
  • Must be highly motivated, detail-oriented, and organized, with the ability to multi-task.
  • Must be computer proficient (MS Office, Aviation Maintenance Software (Corridor)).
  • Must be able to lift 50 pounds, climb, kneel, squat, and stand for extended periods.
  • Must have your own tools and toolbox (basic hand tools).
  • Must be available to be on-call.
  • Must possess excellent communication and interpersonal skills including the ability to read, write, and speak English. (Spanish is a plus).
  • Must be able to provide proof of eligibility to work in the United States.

Preferred Type Experience

  • Citation CE-560, XL, XLS, CE-680 and CE-750
  • Bombardier Global, Challenger 300 and 600-Series
  • Gulfstream GIV, G450, GV, G550 and G650
  • Dassault DA2000 and DA900
  • Embraer EMB 100/500 and Legacy 135

Acceptable Type Experience

  • All Gulfstream types
  • All Cessna Citation types
  • Dassault DA 10/20/50
  • Hawker 800/900
  • Learjet 20/30/45/60/75
  • Nextant

Other

This position is a DOT Safety Sensitive position, which will require placement in a random drug test pool.

Equal Employment Opportunity

ACI Jet is an equal opportunity employer and does not discriminate based on any protected characteristic, including race, religion, color, national origin, disability, sex, gender, age, sexual orientation, or veteran status. Reasonable accommodations are provided for qualified applicants with disabilities unless doing so would cause undue hardship; contact HR for details.ย 


Pay

$40.00 - $50.00/hour | DOE