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Ce Manager Jobs in Ladera Ranch, CA (NOW HIRING)

Rivian

Sr. Staff Vehicle Line Manager

Irvine, CA

$196K - $245K/yr

CE Partnership & Execution: Operationalize the CE's technical strategy by driving day-to-day ... Commercial & COGS Management: Own the "Ground Truth" of the zone's Bill of Materials (BOM)

Rivian

Sr. Staff Vehicle Line Manager

Irvine, CA

$196K - $245K/yr

CE Partnership & Execution: Operationalize the CE's technical strategy by driving day-to-day ... Commercial & COGS Management: Own the "Ground Truth" of the zone's Bill of Materials (BOM)

Rivian

Sr. Staff Vehicle Line Manager

Irvine, CA · On-site

$196K - $245K/yr

CE Partnership & Execution: Operationalize the CE's technical strategy by driving day-to-day ... Commercial & COGS Management: Own the "Ground Truth" of the zone's Bill of Materials (BOM)

Rivian

Sr. Staff Vehicle Line Manager

Irvine, CA · On-site

$196K - $245K/yr

CE Partnership & Execution: Operationalize the CE's technical strategy by driving day-to-day ... Commercial & COGS Management: Own the "Ground Truth" of the zone's Bill of Materials (BOM)

MWI Buying Group

Inventory Manager

Corona, CA · On-site

Ce que vous ferez Shift: Monday-Friday 6:00am until completion, but requires flexibility * Under ... Manages inventory in a facility exceeding $2 billion in annual revenue, PkMS or advanced warehouse ...

New

First National Capital Corp

Account Manager

Irvine, CA · On-site

$500K/yr

Collaboration with internal teams and contribution to team goals. * ce business learned from the ground up. * Advance on a clearly defined, performance‑driven career path beyond Account Manager

Nikkiso Co.

General Manager

Santa Ana, CA · On-site

Job Overview The General Manager, reporting to the President - Nikkiso Cryogenic Pumps Functional ... Salary: $140,000 - $220,000, plus generous bonus structure EEOC Statement Nikkiso CE&IG is proud to ...

Nikkiso

General Manager

Santa Ana, CA · On-site

Job Overview The General Manager, reporting to the President - Nikkiso Cryogenic Pumps Functional ... Salary: $140,000 - $220,000, plus generous bonus structure EEOC Statement Nikkiso CE&IG is proud to ...

First National Capital

Account Manager

Irvine, CA · On-site

Collaboration with internal teams and contribution to team goals. * ce business learned from the ground up. * Advance on a clearly defined, performance-driven career path beyond Account Manager

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Ce Manager information

What is a CE manager?

CE Managers, or Customer Experience Managers, are professionals responsible for ensuring that customers have a positive interaction with a company's products, services, or brand. They analyze customer feedback, develop strategies to improve customer satisfaction, and coordinate with different departments to implement these improvements. CE Managers often oversee customer service teams, monitor key performance indicators, and work to resolve customer issues promptly. Their goal is to enhance the overall customer journey and foster loyalty to the company.

How does a CE manager typically collaborate with other departments to drive customer engagement initiatives?

A CE (Customer Engagement) Manager works closely with marketing, sales, product, and customer support teams to design and implement strategies aimed at improving customer satisfaction and loyalty. They often coordinate cross-functional meetings to align messaging, share insights from customer feedback, and ensure that engagement campaigns are consistent across all channels. Strong collaboration skills are essential, as CE Managers must effectively communicate goals and results, resolve interdepartmental challenges, and advocate for the customer perspective throughout the organization.

What are the key skills and qualifications needed to thrive as a CE manager, and why are they important?

To thrive as a CE (Customer Experience) Manager, you need expertise in customer service management, data analysis, and a bachelor's degree in business or a related field. Familiarity with CRM software like Salesforce, customer feedback tools, and certification in CX (Customer Experience) Management are commonly expected. Strong leadership, communication, and problem-solving skills help build rapport with teams and customers alike. These skills ensure the delivery of exceptional customer experiences, driving loyalty and business growth.

What is the difference between Ce Manager vs Electrical Engineer?

AspectCe ManagerElectrical Engineer
Required CredentialsTypically requires a degree in engineering or related field, plus certifications like LEED or PMPBachelor's degree in electrical engineering or related field, with optional professional engineer (PE) license
Work EnvironmentOversees construction sites, project management, and compliance in building projectsDesigns, develops, and tests electrical systems in various industries
Employer & Industry UsageConstruction firms, real estate developers, and infrastructure projectsManufacturers, consulting firms, and technology companies

The Ce Manager primarily focuses on overseeing construction projects, ensuring compliance, and managing teams, while Electrical Engineers concentrate on designing and developing electrical systems. Both roles require engineering backgrounds, but their daily tasks and work environments differ significantly.

What cities near Ladera Ranch, CA are hiring for Ce Manager jobs?

Cities near Ladera Ranch, CA with the most Ce Manager job openings:

Ce Manager jobs near you

Lead Dynamics 365 CE Business Analyst Configuration, Sales & Power Platform (Customer Service / ...

Newport Beach, CA • On-site, Remote

KORE1 Technologies
Recruiting and Staffing Services • 201 - 500 employees
Learn more about KORE1 Technologiesexternal

Full-time

Re-posted 10 hours ago

Job description

Location: Newport Beach, CA (Preferred: Hybrid - 4 days onsite, 1 day remote). Fully remote may be considered for exceptional candidates. 

KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Lead Dynamics 365 CE Business Analyst - Configuration, Sales & Power Platform (Customer Service / Field Service Preferred)
The Microsoft CRM Lead Business Analyst is responsible for driving enterprise-wide business transformation initiatives leveraging Microsoft Dynamics 365 Customer Engagement (CRM) and the Power Platform. This role partners with business stakeholders and IT leadership to design, implement, and optimize CRM solutions across Sales, Customer Service, Field Service, and related functions.
 
The Lead Business Analyst acts as the primary bridge between business needs and technical delivery-translating strategic objectives into scalable, automated CRM solutions while ensuring successful adoption, governance, and continuous improvement.

The position, reporting to the Business Applications Manager, focuses on translating business strategy into improved, automated solutions.  
 
Essential Duties and Responsibilities
 
     Business Analysis & Stakeholder Engagement
  • Partner with business leaders across Sales, Customer Service, and Field Operations to gather, document, and prioritize requirements
  • Lead discovery sessions, process mapping, and gap analysis to identify optimization opportunities
  • Translate business requirements into functional specifications and system design
  • Serve as a trusted advisor to stakeholders on CRM capabilities and best practices
 
     CRM Solution Design (D365 CE)
  • Design and configure solutions across: 
    • Primary focus on the Dynamics 365 Sales module, with ongoing support for Customer Service and Field Service functionality. 
      • Sales (Lead-to-Opportunity, pipeline management)
      • Customer Service (cases, SLAs, knowledge management)
      • Field Service (work orders, scheduling, asset management a Plus)
  • Define end-to-end workflows leveraging D365 CE and Power Platform (Power Automate, Power Apps)
  • Establish scalable data models, integrations, and automation strategies
  • Ensure solutions align with enterprise architecture and roadmap
 
     Process Optimization & Automation
  • Identify opportunities to streamline customer-facing and service operations
  • Lead automation of business processes using D365 workflows and Power Platform
  • Drive standardization and scalability across business units
  • Promote data-driven decision-making through improved CRM usage and insights
  • Support enterprise CRM automation initiatives using Power Apps, Power Automate, and future Microsoft AI/Copilot capabilities as they are adopted.
 
     Delivery Leadership & SDLC
  • Lead functional workstreams across CRM projects (implementations, enhancements, integrations)
  • Coordinate with internal developers, architects, Microsoft implementation partners, and third-party vendors to deliver CRM initiatives.
  • Act as the primary liaison between IT, Sales, and external implementation partners throughout project delivery.
  • Manage scope, priorities, timelines, and risks for assigned initiatives
  • Strong leadership presence and influence without authority 
 
     Governance, Security & Data Integrity
  • Define and maintain CRM security roles, data governance, and access controls
  • Ensure compliance with internal policies and audit requirements
  • Establish standards for data quality, ownership, and lifecycle management
 
     Training, Adoption & Support
  • Develop end-user training materials and documentation
  • Lead Power Apps rollout, user training, and adoption initiatives for the Sales organization.
  • Lead workshops and enablement sessions to drive adoption
  • Provide Level 2 and 3 functional support and troubleshoot complex issues
  • Identify adoption gaps and implement improvement strategies
  • Champion change management efforts to ensure successful adoption of new processes, systems, and automation capabilities
 
Other duties as assigned

Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
 
  • Energy, distribution, transportation, service, or utility industry experience is a nice to have
  • Microsoft Power Platform and/or Dynamics 365 certifications (PL-200, PL-400, MB-210, etc.) are preferred.
  • Bachelor's degree in Information Systems, Business Administration, Computer Science, or a related field.
  • 5+ years of experience as a Business Analyst supporting Microsoft Dynamics 365 Customer Engagement (CE) or other enterprise CRM platforms.
  • 4+ years of hands-on functional experience configuring Microsoft Dynamics 365 CE, with deep expertise in the Sales module (required). Experience with Customer Service is preferred; Field Service is a plus.
  • Strong experience with the Microsoft Power Platform, including Power Apps and Power Automate.
  • Experience serving as the functional lead between business stakeholders, IT teams, and third-party implementation partners.
  • Experience leading technology projects, coordinating cross-functional teams, and driving business transformation initiatives.
  • Experience delivering end-user training and driving adoption of CRM solutions.
  • Experience working with CRM integrations involving ERP systems, Microsoft technologies, or third-party applications preferred.
  • Exposure to Microsoft Copilot, AI-driven automation, or other advanced Dynamics 365 capabilities preferred.
  • Strong analytical, process mapping, documentation, and stakeholder communication skills.
  • Excellent communication skills with both technical and non-technical audiences.
  • Strong planning, organizational, problem-solving, and decision-making skills.
  • Results-driven mindset with a focus on operational efficiency, automation, and continuous improvement.
  • Proficiency with Microsoft Office (Word, Excel, Outlook); experience with Power BI is a plus.
 
Computer Skills
Advanced skills in Microsoft Office applications, specifically Word, Excel and Outlook. Experience with Microsoft D365 software solutions. Knowledge of Microsoft Field Services systems is helpful. Experience with Power BI, AI, and Predictive Analytics a plus. 

Compensation depends on experience, but is typically $130-140K

ABOUT KORE1
Specializing in professional and technical recruiting, KORE1 is committed to supporting top IT, Engineering, Creative, Scientific, Accounting and Finance professionals in their career paths. We build deep relationships with leading companies, connecting them to exceptional talent every day. With extensive industry expertise and unmatched opportunities, our goal is to provide a unique experience for our contractors and consultants as they prepare for their next role. We are passionate about matching the right people with the right companies.

Kore1 provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Kore1 complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Kore1 expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Kore1's employees to perform their job duties may result in discipline up to and including discharge.
Education:Employment Type: FULL_TIME

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