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Cdm Program Manager Jobs (NOW HIRING)

Nutritious Lifestyles

$30 - $35/hr

Travel Certified Dietary Manager (CDM) Location: Travel - Primarily based in Florida and North ... Completion of an ANFP-approved Dietary Manager program, OR Degree in Foodservice Management ...

Crouse Hospital

Manager 340B Program

Syracuse, NY · On-site

$125K/yr

Works with the CDM Coordinator to review the CDM/crosswalk for new products and product changes ... Manager, 340B Program Requirements: * Licensed Pharmacist in New York State. * A deep knowledge of ...

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Cdm Program Manager information

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$54.5K

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How much do cdm program manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for cdm program manager in the United States is $149,013.00, according to ZipRecruiter salary data. Most workers in this role earn between $129,000.00 and $157,000.00 per year, depending on experience, location, and employer.

What is a CDM Program Manager?

CDM Program Managers are professionals responsible for overseeing and coordinating Continuous Diagnostics and Mitigation (CDM) programs, typically within federal agencies or organizations focused on cybersecurity. They manage the implementation of cybersecurity tools and strategies, ensuring that security risks are identified and mitigated in real-time. CDM Program Managers collaborate with IT teams, vendors, and stakeholders to ensure compliance with federal cybersecurity standards and improve the organization's security posture. Their role involves project management, policy development, and performance monitoring to protect critical information systems.

What are some common challenges a CDM Program Manager faces when coordinating cross-functional teams?

A CDM Program Manager often navigates challenges such as aligning diverse stakeholder priorities, ensuring consistent data management standards, and managing tight project timelines. Effective communication and proactive problem-solving are essential, as the role requires coordinating between IT, security, compliance, and business units. Successfully fostering collaboration across these different groups is key to deploying and maintaining Continuous Diagnostics and Mitigation (CDM) solutions that meet both technical and organizational objectives.

What are the key skills and qualifications needed to thrive as a CDM Program Manager, and why are they important?

To thrive as a CDM (Clinical Data Management) Program Manager, you need in-depth knowledge of clinical data management processes, regulatory requirements (such as GCP), and a relevant degree in life sciences or a related field. Proficiency with data management systems like Medidata Rave, Oracle Clinical, or similar EDC tools, as well as certifications such as CCDM, is highly valued. Strong leadership, problem-solving, and effective communication skills set outstanding candidates apart. These competencies ensure accurate data collection, regulatory compliance, and smooth coordination across clinical trial teams, which are critical for successful drug development.

What is the difference between Cdm Program Manager vs Clinical Data Manager?

AspectCdm Program ManagerClinical Data Manager
CredentialsBachelor's degree in life sciences or related field; often requires experience in clinical data managementBachelor's degree in health sciences, life sciences, or related; certifications like CDMP are common
Work EnvironmentOversees multiple clinical data projects, manages teams, and coordinates with stakeholdersFocuses on data entry, validation, and database management within clinical trials
Employer & IndustryPharmaceutical, biotech, and CROs managing clinical programsPharmaceutical companies, CROs, and research institutions handling clinical trial data

The Cdm Program Manager typically oversees entire clinical data management programs, coordinating teams and ensuring project goals are met. In contrast, the Clinical Data Manager focuses on the day-to-day handling of clinical trial data. Both roles require similar educational backgrounds and certifications but differ in scope and responsibilities.

How to get hired as a CDM Program Manager?

To become a CDM Program Manager, candidates typically need a bachelor's degree in a relevant field such as healthcare, public health, or management, along with experience in clinical data management or healthcare programs. Strong project management skills, familiarity with regulatory standards like HIPAA, and certifications such as PMP or RAC can enhance prospects. Demonstrating leadership, communication skills, and proficiency with data management tools are also important for securing this role.

What are popular job titles related to Cdm Program Manager jobs?

For Cdm Program Manager jobs, the most frequently searched job titles are:

Infographic showing various Cdm Program Manager job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 74% Full Time, 20% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $149,013 per year, or $71.6 per hour.

Customer Program Manager

Boise, ID • On-site

Syringa Networks LLC
Internet and IT • 51 - 200 employees
Learn more about Syringa Networks LLCexternal

Full-time

Posted 29 days ago

Job description

Description:

The Customer Program Manager (CPM) is responsible for leading Syringa's most complex customer implementations, strategic initiatives, and multi-site deployments from project initiation through successful service activation.

This role serves as the customer advocate during implementation, ensuring alignment between customers, Sales, Operations, Engineering, Customer Success, and external vendors.

The CPM owns large-scale programs that may involve multiple locations, phased deployments, construction dependencies, carrier coordination, and executive stakeholder management. In addition to managing strategic customer initiatives, the CPM provides leadership and mentorship to Customer Delivery Managers by promoting project management best practices, risk management, and delivery excellence.

The Customer Program Manager plays a critical role in ensuring Syringa delivers exceptional customer experiences while successfully executing high-value, business-critical projects.


Core Responsibilities

Strategic Program Management

  • Lead Syringa's largest and most complex customer implementations.
  • Manage multi-site, multi-phase, and high-visibility customer projects.
  • Develop project plans, timelines, milestones, and communication strategies.
  • Identify project dependencies and coordinate resources across departments.
  • Drive accountability among internal teams and external partners.
  • Ensure customer expectations are aligned with operational realities.

Customer Engagement

  • Serve as the primary point of contact for customer implementation projects.
  • Lead kickoff meetings and project reviews.
  • Establish communication cadence with project stakeholders.
  • Provide proactive updates on milestones, risks, and project status.
  • Build confidence and trust throughout the implementation lifecycle.
  • Coordinate efforts between:
  • Sales
  • Customer Delivery
  • Operations
  • Engineering
  • Customer Success
  • Vendors and Carrier Partners
  • Facilitate alignment meetings and decision-making discussions.
  • Ensure commitments made to customers are achievable and supported internally.
  • Promote accountability across project stakeholders.

Project Governance & Risk Management

  • Maintain project plans, risk registers, and status reporting.
  • Identify risks, roadblocks, and resource conflicts early.
  • Escalate issues appropriately and drive resolution.
  • Ensure all stakeholders remain informed and aligned.
  • Monitor project health and recommend corrective actions when necessary.

Delivery Excellence & Process Improvement

  • Establish and improve project management standards, tools, and reporting.
  • Develop implementation playbooks and best practices.
  • Analyze recurring delivery challenges and recommend improvements.
  • Contribute to CX operational maturity and scalability initiatives.
  • Assist in defining program management methodology across the organization.

Mentorship & Development

  • Serve as a resource and mentor for Customer Delivery Managers.
  • Support development of project management skills within the CX team.
  • Share lessons learned and implementation best practices.
  • Assist with onboarding and training of new delivery personnel.
Requirements:

Required Qualifications:

  • 5+ years of project, program, implementation, or service delivery management experience.
  • Experience managing complex customer-facing projects.
  • Strong organizational, communication, and stakeholder management skills.
  • Ability to manage multiple priorities simultaneously.
  • Proven experience coordinating cross-functional teams.
  • Strong problem-solving and conflict-resolution capabilities.
  • Experience presenting to executive-level stakeholders.

Preferred Qualifications:

  • Telecommunications, technology, managed services, or SaaS experience.
  • PMP, CAPM, Agile, or equivalent project management certification.
  • Experience managing multi-site implementations.
  • Familiarity with NetSuite, CRM, project management, or service delivery platforms.

Key Performance Indicators

  • Strategic project delivery success rate
  • On-time milestone completion
  • Customer satisfaction during implementation
  • Reduction in project escalations
  • Risk identification and mitigation effectiveness
  • Program profitability and delivery efficiency
  • Successful handoff to Customer Success
  • CDM mentorship and development contributions

What Success Looks Like

  • Syringa's largest and most complex customer projects are delivered successfully.
  • Customers feel informed, confident, and supported throughout implementation.
  • Risks are identified early and proactively managed.
  • Internal teams operate with clear accountability and alignment.
  • Delivery processes become more scalable, predictable, and efficient.
  • Customer Delivery Managers develop stronger project management capabilities.
  • Strategic customer programs strengthen customer trust and long-term relationships.