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Ccs Solution Architect Jobs (NOW HIRING)

CCS INC

AWS Solution Architect

Plano, TX · On-site

$70 - $90/hr

As a Solutions Architect you will design, develop and propose technical strategies to deliver solutions to meet organization's needs. * Contribute to an overall Enterprise Architecture strategic plan

Delta Utilities

Minimum experience required of the position * 8+ years of IT experience with at least 3 years as a solution/enterprise architect. * 3+ years architecting Oracle CCS or comparable CIS/CRM plus Genesys ...

Dovel Technologies, Inc

$162K - $270K/yr

Solutions Architecture Consulting Travel Required: Up to 50% Clearance Required: None What You Will ... SAP IS-U / S/4HANA Utilities OR Oracle CC&B / CCS (C2M) -- deep expertise in at least one platform ...

CCS Global Tech

Cloud Solutions Architect 2

Austin, TX · On-site

$63 - $86.25/hr

CCS Global Tech is a rapidly growing Information Technology company with a diverse portfolio of ... Kubernetes architecture deployment, scaling, and maintenance * 7 years- Support application ...

New

CCS INC

Solutions Architect

Plano, TX · On-site

$70 - $90/hr

As a Solutions Architect you will design, develop and propose technical strategies to deliver solutions to meet organization's needs. * Contribute to an overall Enterprise Architecture strategic plan

Celestica Inc.

$140K - $200K/yr

... CCS Global Account solution strategies. You will establish yourself as the trusted advisor to our ... Collaborating with Systems Architects, Sales Engineers and HPS to drive technical solutions for ...

ComplexCare Solutions

Senior Software Data Architect

$132K - $180K/yr

Senior Software Data Architect This position is remote We are more than just a healthcare company ... Maintain compliance with ComplexCare Solutions (CCS) policies, procedures and mission statement.

ComplexCare Solutions

Senior Software Data Architect

$132K - $180K/yr

Senior Software Data Architect This position is remote We are more than just a healthcare company ... Maintain compliance with ComplexCare Solutions (CCS) policies, procedures and mission statement.

Red Clay Consulting

CX4U Architect

Atlanta, GA · On-site

$60.50 - $79.75/hr

This role serves as the primary solution authority on CX4U implementations, translating client ... CC&B, C2M, MDM, CCS, or MWM. * Hands-on experience designing integrations with smart meter ...

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Ccs Solution Architect information

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How much do ccs solution architect jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for ccs solution architect in the United States is $70.17, according to ZipRecruiter salary data. Most workers in this role earn between $60.58 and $79.81 per hour, depending on experience, location, and employer.

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For Ccs Solution Architect jobs, the most frequently searched job titles are:

Oracle Customer Applications Solution Architect

New Orleans, LA • On-site

Mako Professionals
Recruiting and Staffing Services • 1 - 10 employees
Learn more about Mako Professionalsexternal

Other

Re-posted 13 hours ago

Job description

Solution Architect Customer Applications (Utilities)

Employment Type: Full-Time
Start Date: ASAP
Compensation: Competitive base salary (commensurate with experience)
Location: On-site New Orleans, LA
Relocation: Client-sponsored relocation assistance available

Overview

Our client is a large and growing utilities organization modernizing its customer-facing platforms after multiple acquisitions. This role owns the architecture for customer systems that support billing, payments, contact center operations, and digital engagement for over 600,000 customers.

This is a highly visible architecture role focused on delivering reliable, secure, and modern customer experiences across voice and digital channels.

Position Summary

The Solution Architect Customer Applications leads the design and evolution of the utility's customer technology stack, including Oracle Utilities CCS, Genesys Cloud CX, customer portals, payment platforms, and analytics. This role defines how customer data, interactions, and digital experiences are integrated across the enterprise.

Key Responsibilities

  • Own end-to-end architecture for Oracle CCS, Genesys Cloud CX, portals, payments, and outbound communications
  • Define customer data models and integration standards across all customer systems
  • Design omnichannel journeys across voice, chat, SMS, email, and self-service
  • Architect data flows into Microsoft Fabric, Azure Synapse, ADLS, and Power BI
  • Ensure PCI-DSS, NIST, and customer data protections are embedded in all designs
  • Partner with Customer Service and Marketing to improve AHT, FCR, CSAT, and digital adoption
  • Evaluate and lead POCs for AI, chatbots, and proactive customer communications
  • Govern system integrators and enforce architecture standards

Required Qualifications

  • 8+ years in customer-facing utility systems
  • 3+ years architecting Oracle Utilities CCS (or comparable CIS/CRM) and Genesys (or similar contact center)
  • Strong experience with CIS, IVR, CTI, and real-time customer data
  • Deep knowledge of PCI-DSS, privacy, and utility customer data regulations
  • Expertise in API, event-driven, and ETL integrations across Azure and OCI
  • Executive-level communication and stakeholder management skills

Preferred Certifications

  • Oracle Utilities CCS
  • Genesys Cloud CX Architect
  • Microsoft Azure Architect
  • TOGAF or CCXP

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