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Ccs Operations Manager Jobs (NOW HIRING)

CCS Medical, Inc.

... CCS Medical! If you relate well to all kinds of people, explain things easily in ways that our ... As an Operations Manager , you'll be at the heart of our customer service operations as you deliver ...

Tallgrass

Project Manager-CCS

Lakewood, CO · On-site

Direct real-time monitoring of drilling operations, drilling optimization initiatives, and data ... Financial Management * Own the CCS project budget, including capital expenditure planning, cost ...

Medix

Healthcare Operations Manager

San Francisco, CA · On-site

$75/hr

AAPC or AHIMA credentials such as CPC, CCS, CCA preferred. * HIM & Compliance: Experience in HIM ... Experience as UR Nurses or Case Managers. * Payer & Claims Operations: Experience as Claims ...

Mission Hospital

Pharmacy Operations Manager

San Jose, CA · On-site

$183K - $272K/yr

... a CCS certified Level III neonatal ICU with pediatric surgery specialization. HCA Healthcare has ... for the Pharmacy Operations Manager role. We are interviewing apply today! We are an equal ...

Transdev

Command Center Operations Manager

Phoenix, AZ · On-site

$89K - $101K/yr

Supervise the daily activity of the CCS to ensure efficient operation across shifts. * Drive special projects and programs completion assigned by the Manager. * May be assigned to attend meetings ...

Transdev

Command Center Operations Manager

Phoenix, AZ · On-site

$89K - $101K/yr

Supervise the daily activity of the CCS to ensure efficient operation across shifts. * Drive special projects and programs completion assigned by the Manager. * May be assigned to attend meetings ...

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Ccs Operations Manager information

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$118.5K

How much do ccs operations manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for ccs operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What does a CCS operations manager do?

A CCS Operations Manager oversees the daily operations of a Customer Contact Services (CCS) department, ensuring efficient workflow and high-quality customer service. Their responsibilities typically include managing staff, monitoring performance metrics, implementing process improvements, and ensuring compliance with company policies. They work closely with other departments to streamline operations and resolve any customer-related issues. Effective CCS Operations Managers possess strong leadership, communication, and problem-solving skills.

What are some common challenges faced by a CCS operations manager, and how can they be effectively addressed?

CCS Operations Managers often encounter challenges such as balancing efficiency with regulatory compliance, coordinating cross-functional teams, and managing rapid changes in client needs or service requirements. To address these issues, it is essential to implement robust communication channels, maintain up-to-date knowledge of industry regulations, and foster a culture of continuous improvement. Proactively identifying process bottlenecks and engaging regularly with both frontline staff and stakeholders can help ensure smooth operations and high-quality service delivery.

What are the key skills and qualifications needed to thrive as a CCS operations manager, and why are they important?

To thrive as a CCS Operations Manager, you need strong leadership abilities, operational management experience, and a solid understanding of customer care or call center environments, often supported by a bachelor's degree or equivalent experience. Familiarity with CRM systems, workforce management software, and reporting tools is typically required, along with certifications like Six Sigma or PMP being advantageous. Outstanding communication, problem-solving, and team-building skills help foster a productive and positive work atmosphere. These competencies are essential for ensuring efficient operations, high-quality customer service, and the achievement of organizational goals.

What is the difference between Ccs Operations Manager vs Ccs Supervisor?

AspectCcs Operations ManagerCcs Supervisor
ResponsibilitiesOversees multiple teams, manages operations, develops strategiesSupervises daily team activities, ensures task completion
CredentialsTypically requires a bachelor's degree, relevant certificationsOften requires experience in the field, sometimes certifications
Work EnvironmentOffice-based, managerial setting, cross-departmentalOn-site, team-focused, operational setting
Industry UsageCommon in logistics, customer service, call centersCommon in same industries, more hands-on

The Ccs Operations Manager focuses on strategic oversight and managing multiple teams, while the Ccs Supervisor handles daily team supervision and task execution. Both roles are essential in the same industry but differ in scope and responsibilities.

What states have the most Ccs Operations Manager jobs?

States with the most job openings for Ccs Operations Manager jobs include:

What are popular job titles related to Ccs Operations Manager jobs?

For Ccs Operations Manager jobs, the most frequently searched job titles are:

Connected Community Schools (CCS) Site Coordinator

Utica, NY • On-site

CNY Health Home, Inc
See more jobs at CNY Health Home, Incexternal

$19.18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 3 days ago

Job description

Job Type
Full-time
Description
Job Title: Site Coordinator
Job Category: 9 - Service Workers
Department/Group: CCS Job Code
Location: Canastota, Herkimer, Float
Travel Required: Yes
Level/Salary Range: Base salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.
Position Type: Full-Time (35 hours per week), Non-Exempt
Position Summary
The CCS Site Coordinator is responsible for all tiers of the Connected Community Schools (CCS) Model -Universal, Targeted and Individual supports. The CCS Site Coordinator will serve as a liaison between the district staff and CCS project management, collaborate with the school district and facilitate an assessment process that aligns with the districts strategic plan and with local and regional community resources to reduce barriers to student well-being, achievement, and school connectedness. The CCS Site Coordinator will organize and facilitate district/school level LINK and CCS meetings, and facilitate school and classroom programming and family engagement activities throughout the school district. This position also serves as the primary point of contact for the LINK operating system, responding to all incoming LINK referrals, completing individualized needs assessments, and making appropriate referrals to resources and community services.
ROLE AND RESPONSIBILITIES
Typical schedule 8am-4pm with Flexibility to work in the evening or on a weekend day
Activities can include but not limited to any or all of the following depending on the need of the connected districts:
  • Become familiar with the nature of a Community School and its Pillars.
  • Become familiar with the Connected Community Schools Model.
  • Become familiar with Connected Community Schools policies and procedures.
  • Works with school district staff, including but not limited to district and building administration, guidance, and social work staff, to learn district wide policies and procedures, as well as building specific policies and procedures.
  • Attends school meetings as needed.
  • Become familiar with existing school resources and programs.
  • Attends and completes all trainings and certifications as required by the Connected Community Schools Program.
  • Work with the CCS team to conduct the district Needs Assessment and school climate survey.
  • Responsible for Resource Mining in the districts local community; shadowing programs, outreach to organizations, businesses, agencies in community in order to develop relationships and partnerships that can be accessed for the Community School.
  • Assist in development, monitoring and overall coordination of Youth and Family Resource HUB.
  • Organization and maintaining inventory of the tangible resources within the hub (I.e. food, clothing, school supplies, hygiene products etc.). This will include physical lifting of the tangible items within the resource hub.
  • Organization and/or facilitation of Instruction to the students and/or adults within the district (I.e. Adult Learning Programs, Life Skills etc.).
  • Oversight of the school District Food Bank (applicable only to schools with an embedded, certified food bank).
  • Attend appropriate CNY Food Bank Trainings
  • Responsible to track the data collection and reporting, in collaboration with the Project Manager and/ or the Operations Manager
  • In coordination with the Project Manager and/ or the Operations Manager, order items needed for the Food Pantry
  • Ensure all food bank guidelines are adhered to at all times at the food bank site location.
  • Outreach and engagement with the students, staff and or families that are accessing the hub.
  • Attend CCS Advisory Board Meetings and all other appropriate community-based meetings as assigned.
  • Responsible for the development and coordination of the District/building LINK Team meetings.
  • Implement and facilitate ongoing Site Committees to review and discuss all CCS Activities; Utilize existing Community Schools outline structure of a Site Committee.
  • Facilitate minimally 1 program each month; utilizing the data from the Needs Assessment to focus on the identified goals of the school district
  • Facilitate minimally 2-3 classroom activities per month
  • Recording and submitting meeting minutes as directed.
  • Perform LINK outreach and engagement for all referrals assigned, including but not limited to:
  • Screening/assessment of needs for identified children and families through utilization of the SCAN. (Screening for Comprehensive Assessment of Need) Tool.
  • Completing applicable referrals based on need.
  • Providing outreach and engagement to enroll referred individuals into the Health Home program or work collaboratively with the HHSC Care Management team to facilitate this process.
  • Collaborating with providers, family, and school faculty to establish appropriate support networks as needed.
  • Follow-up communication with school referent regarding outcome of referral and with student and family to ensure successful service connection.
  • Collect, track, and maintain LINK data with the utilization of project-specific trackers, SchoolTool, and other applicable resources and produces appropriate weekly and monthly outcome data as directed by the Operations Manager.
  • Traveling between connected district sites, administrative office and/or community locations as designated by the Connected Community Schools Management Team for in person meetings and/or trainings.
  • District/Community Wide Programming events (I.e. Family Engagement Night, Community Wide Food Drop etc.)
  • Additional duties assigned as applicable to the needs of the district and/or community school initiative

Universal Job Functions
  • Establish a work environment that creates positive communication between supervisors and employees and assimilates new employees to the agency culture, values, and mission.
  • Ensure compliance with all pertinent government and agency regulations and operating standards, including maintaining all required documentation and applicable databases.
  • Assist with special projects as needed.
  • All other duties as assigned.

QUALIFICATIONS / EDUCATION / EXPERIENCE REQUIREMENTS
  • Minimum of a High School Diploma with 5-10 years' experience in a Human Service field.
  • An Associate's Degree or Bachelor's in Human Services Preferred (salary based on education and experience).
  • Basic Computer Skills (Windows, Outlook, Word, Excel)
  • Travel is required. Must have a valid NYS Driver's License.
  • Competencies and experiences necessary include customer service orientation, diplomacy, diversity, flexibility, follow through, informing others, safety orientation, reliability and consistency, written communication and cooperation and teamwork, listening skill, optimism, quality orientation, analytical thinking.
  • Applies and actively shares knowledge, expertise and best practices with team
  • Behavior supports the mission, core values and objectives of the organization.
  • Displays flexibility and openness in daily work and encourages others to stay open to change and improvement.
  • Accepts and readily adapts to changing priorities, new ideas, strategies, procedures and methods.
  • Demonstrates and promotes respect toward coworkers and adapts behaviors to work effectively with varying people and situations.
  • Accumulates all relevant information prior to making job-related decisions; presents well-considered alternatives when making recommendations.
  • Makes decisions in a timely manner.
  • Represents the organization and its network of providers by displaying a respectful and caring manner with clients and their families.
  • Addresses all client concerns in a timely and efficient manner and reports any complaints to their immediate supervisor or the Director of Health Home Operations for resolution.
  • Complies with quality assurance, OSHA, HIPAA, FERPA (Family Educational Rights and Privacy Act), infection control, safety and other policies set forth.

WORK ENVIRONMENT / HAZARDS
  • Job related tasks do not involve exposure or potential exposure to blood, body fluids, or tissue and Category I tasks are not a condition of employment. May have exposure to unpredictable individuals and situations when working at CCS sites, its affiliates or the community.
  • OSHA Exposure Category III

PHYSICAL DEMANDS
  • Certain deadlines and unanticipated developments may require work during evenings, weekends.
  • Ability to quickly address any emergent issues without losing focus on task at hand.
  • The employee must have full sight and hearing with fluency in the English language. While performing the duties of this job, the employee is regularly required to talk or hear.
  • The employee frequently is required to stand, walk and sit. Must be able to sit for long periods of time.
  • Constantly operates a computer and other office productivity machinery, such as a copy machine, scanner, computer printer, etc.
  • The employee will need to occasionally lift and/or move up to 25 pounds.
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising work-flow and efficiency.

Benefits:
Health Insurance
Voluntary Insurance Options
Paid Time Off
Paid Sick Leave
Dental Insurance
Vision Insurance
Pet Insurance
Life Insurance
Retirement Plan
Employee Assistance Program
Flexible Schedule
Flexible Spending Account
Other
WORK CONTACT GROUP
All staff, family members, school district administration, community organizations, school and health home staff, board members.
This position is funded through a grant or contract arrangement with the government, school district or community partner that can change with limited notice and/or is subject to renewal on an annual basis
SUPERVISED BY: Project Manager
SUPERVISES: None
Job Description Acknowledgement
I have received, reviewed and fully understand the job description for CCS Site Coordinator. I further understand that I am responsible for the satisfactory execution of the essential functions described therein, under any and all conditions as described.
Salary Description
$19.18 hour - Max $23.78 hour

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