ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications. #LI-JB1 Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles ...
ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications. #LI-JB1 Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles ...
POC Engineer
Cary, NC · On-site
CCIE certification is a plus * In-depth knowledge and experience in deploying, testing and troubleshooting: STP, LACP, OSPF, BGP, EVPN, ISIS, Segment Routing, BFD, NSF, MPLS, IGMP, PIM SM/SSM, ACL ...
POC Engineer
Cary, NC · On-site
CCIE certification is a plus * In-depth knowledge and experience in deploying, testing and troubleshooting: STP, LACP, OSPF, BGP, EVPN, ISIS, Segment Routing, BFD, NSF, MPLS, IGMP, PIM SM/SSM, ACL ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless ...
Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL Foundation The Team You will be part of the Enterprise Cloud, Infrastructure, and Operations (ECIO ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL Foundation The Team You will be part of the Enterprise Cloud, Infrastructure, and Operations (ECIO ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Sr. IP Network Engineer
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Quick apply
Sr. IP Network Engineer
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Design / Test Engineer - Storage, Cloud Infrastructure Services -NATIONWIDE-
Raleigh, NC · On-site
$161K/yr
Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless ...
Design / Test Engineer - Storage, Cloud Infrastructure Services -NATIONWIDE-
Raleigh, NC · On-site
$161K/yr
Our Level 1 through Level 3 networking experts (CCNA through CCIE) are available around-the-clock and have a deep understanding of internetworking technologies (Collaboration, Data Center, Borderless ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Sr. IP Network Engineer
Raleigh, NC · On-site
$101K - $138K/yr
Network certifications (CCIE, JNCIE, PCNSE, or equivalent) * Experience with using AI to contribute to your mission The Whole Person Promise: At Bandwidth, we're pretty proud of our corporate culture ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL Foundation The Team You will be part of the Enterprise Cloud, Infrastructure, and Operations (ECIO ...
Zscaler (ZCCA / ZCCP / ZCSE), CCNP/CCIE (Security or Enterprise), CISSP (or equivalent), ITIL Foundation The Team You will be part of the Enterprise Cloud, Infrastructure, and Operations (ECIO ...
Cisco Network Security Engineer/ Senior Consultant
Raleigh, NC · On-site
$56.75 - $74.25/hr
CCNP Security or CCIE Security certification required * 5+ years of experience in network security engineering with Cisco security technologies * 5+ years of experience designing, deploying, and ...
Cisco Network Security Engineer/ Senior Consultant
Raleigh, NC · On-site
$56.75 - $74.25/hr
CCNP Security or CCIE Security certification required * 5+ years of experience in network security engineering with Cisco security technologies * 5+ years of experience designing, deploying, and ...
Lead Network Security Engineer - Palo Alto
Durham, NC · On-site
$101K - $138K/yr
CCNP Security or CCIE Security certification. * 5 or more years of experience working with security frameworks such as the NIST Cybersecurity Framework or ISO 27001. Additional Job Standards
Lead Network Security Engineer - Palo Alto
Durham, NC · On-site
$101K - $138K/yr
CCNP Security or CCIE Security certification. * 5 or more years of experience working with security frameworks such as the NIST Cybersecurity Framework or ISO 27001. Additional Job Standards
Lead Network Security Engineer - Palo Alto
Durham, NC · Hybrid
$101K - $138K/yr
CCNP Security or CCIE Security certification. * 5 or more years of experience working with security frameworks such as the NIST Cybersecurity Framework or ISO 27001. Additional Job Standards
Lead Network Security Engineer - Palo Alto
Durham, NC · Hybrid
$101K - $138K/yr
CCNP Security or CCIE Security certification. * 5 or more years of experience working with security frameworks such as the NIST Cybersecurity Framework or ISO 27001. Additional Job Standards
Principal Architect - Solutions Architect
Cary, NC · On-site
$143 - $239/hr
Award Solutions - RR Solutions coursework, CCIE, CISSP, CCENT, CompTIA Network+, Wireless Recognized Certifications, OEM (Ex: Cisco, CradlePoint), CompTIA Security+, Cloud Provider. * Experience with ...
Principal Architect - Solutions Architect
Cary, NC · On-site
$143 - $239/hr
Award Solutions - RR Solutions coursework, CCIE, CISSP, CCENT, CompTIA Network+, Wireless Recognized Certifications, OEM (Ex: Cisco, CradlePoint), CompTIA Security+, Cloud Provider. * Experience with ...
Linux, Networking and NVIDIA AI Infrastructure and Operations Certifications such as CCNP, CCIE, JNCIE-DC/ENT, RHCE, LFCS, NCP-AII/AIO/AIN Widely considered to be one of the technology world's most ...
Linux, Networking and NVIDIA AI Infrastructure and Operations Certifications such as CCNP, CCIE, JNCIE-DC/ENT, RHCE, LFCS, NCP-AII/AIO/AIN Widely considered to be one of the technology world's most ...
Award Solutions - RR Solutions coursework, CCIE, CISSP, CCENT, CompTIA Network+, Wireless Recognized Certifications, OEM (Ex: Cisco, CradlePoint), CompTIA Security+, Cloud Provider. * Experience with ...
Award Solutions - RR Solutions coursework, CCIE, CISSP, CCENT, CompTIA Network+, Wireless Recognized Certifications, OEM (Ex: Cisco, CradlePoint), CompTIA Security+, Cloud Provider. * Experience with ...
Ccie information
See Raleigh, NC salary details
$19.63 - $25.36
5% of jobs
$25.36 - $31.10
0% of jobs
$31.10 - $36.83
0% of jobs
$36.83 - $42.57
19% of jobs
$43.18 is the 25th percentile. Wages below this are outliers.
$42.57 - $48.30
7% of jobs
$48.30 - $54.04
1% of jobs
$54.04 - $59.77
11% of jobs
The median wage is $63.92 / hr.
$59.77 - $65.51
9% of jobs
$70.20 is the 75th percentile. Wages above this are outliers.
$65.51 - $71.24
27% of jobs
$71.24 - $76.98
7% of jobs
$76.98 - $82.72
13% of jobs
$19
$60
$82
How much do ccie jobs pay per hour?
What career advancement opportunities are available for someone with a CCIE certification?
Earning a CCIE certification opens many paths for career advancement in the networking and IT industry. Professionals often move into senior network engineering roles, network architect positions, or specialized consulting opportunities, and they may also transition into leadership or management roles overseeing IT infrastructure teams. CCIEs are highly valued in both enterprise and service provider environments, and the credential is recognized globally, which enables mobility across industries and geographies. Continued learning and specialization, such as diversifying into security or wireless technologies, can further enhance career prospects. Overall, the CCIE serves as a benchmark for network expertise and leadership potential.
What are the prerequisites for CCIE?
What is a CCIE?
A CCIE (Cisco Certified Internetwork Expert) job typically involves designing, implementing, and troubleshooting complex networking solutions using Cisco technologies. Professionals with a CCIE certification are considered experts in networking and often work as network architects, senior network engineers, or consultants. These roles require deep knowledge of networking protocols, security, and infrastructure. CCIE-certified individuals are highly sought after for their expertise in maintaining and optimizing enterprise-level networks.
What are the key skills and qualifications needed to thrive as a CCIE, and why are they important?
To thrive as a CCIE (Cisco Certified Internetwork Expert), you need advanced expertise in network infrastructure, security protocols, troubleshooting, and a CCIE certification from Cisco. Deep knowledge of Cisco networking equipment, protocols like OSPF/BGP/EIGRP, and tools such as Cisco IOS, Cisco DNA Center, and network analyzers is essential. Exceptional problem-solving abilities, attention to detail, and the capacity to communicate complex concepts clearly are standout soft skills in this domain. These skills are crucial for successfully designing, implementing, and maintaining complex enterprise networks, ensuring reliability and security.
- Network Administrator
- Weekend Remote Network Administrator
- No Experience Vmware Administrator
- Weekend Cisco Network Administrator
- Contract Cisco Administrator
- Network Architect Contract
- Part Time Control M Administrator
- Entry Level Aws Linux Administrator
- Senior Microsoft Azure Administrator
- Contract Network Engineer Administrator

Full-time
Posted 4 days ago
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
109th of 171 rated banks
Job description
This is a remote role that may only be hired in the following location(s): Arizona, North Carolina and Texas.
The Senior Manager, Unified Communications Operations leads the delivery, stability, security, and continuous improvement of the Bank's enterprise voice and collaboration services. This role is responsible for managing a team that supports mission-critical Unified Communications platforms, ensuring high availability, operational excellence, regulatory compliance, and exceptional service delivery.
The position partners closely with Unified Communications Engineering, Infrastructure, Security, and Business leaders to support technology lifecycle management, operational readiness, resiliency, and strategic transformation initiatives. The ideal candidate brings deep experience leading large-scale Cisco Unified Communications environments within highly regulated enterprise organizations
Responsibilities
Leadership & Operational Management
- Lead and develop a high-performing Unified Communications Operations team.
- Establish operational standards, governance, service levels, and performance metrics.
- Drive operational excellence through incident, problem, change, and service management practices.
- Serve as the senior escalation point for critical production issues and service disruptions.
- Build strong partnerships across Infrastructure, Engineering, Security, Risk, and business stakeholders.
Service Delivery & Platform Operations
- Ensure the availability, stability, performance, and supportability of enterprise voice and collaboration services.
- Oversee day-to-day operations, maintenance, monitoring, and support of Unified Communications platforms.
- Lead major incident response, service restoration, root cause analysis, and continuous improvement efforts.
- Support technology upgrades, platform lifecycle management, and operational readiness for new solutions.
- Manage relationships with telecommunications carriers and strategic technology vendors.
Engineering Partnership & Strategic Initiatives
- Collaborate with Engineering teams on platform roadmaps, upgrades, resiliency, and modernization efforts.
- Ensure new technologies transition smoothly into production support.
- Participate in capacity planning, disaster recovery, and business continuity initiatives.
- Provide operational guidance for architecture and technology design decisions.
Security, Risk & Compliance
- Ensure Unified Communications platforms remain secure, compliant, and aligned with enterprise standards.
- Oversee patch management, vulnerability remediation, and operational risk controls.
- Support audits, regulatory requirements, and security assessments.
- Maintain operational resiliency and recovery capabilities for critical communications services.
Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
- 8+ years supporting enterprise Unified Communications environments.
- 7+ years leading technical operations teams in large-scale organizations.
- Experience managing mission-critical, 24x7 production environments.
- Strong background with Cisco Unified Communications technologies and SIP-based services.
- Experience managing telecommunications providers, vendors, and operational budgets.
- Experience within a highly regulated environment, preferably a financial institution.
- Cisco Unified Communications Manager (CUCM)
- Cisco Unity Connection, Expressway, IM & Presence
- SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
- VoIP architecture and troubleshooting
- Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
- ITIL service management practices
- Incident, Problem, Change, and Release Management
- Vulnerability Management, Business Continuity, and Disaster Recovery
- Experience in a Large Financial Institution (LFI).
- Experience supporting cloud contact center integrations.
- Microsoft Teams Phone experience.
- ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.
#LI-JB1
Skill(s): Previous leadership for technical implementation,
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Knowledge of system and data design
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Qualifications:Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
Preferred Qualifications
- 8+ years supporting enterprise Unified Communications environments.
- 7+ years leading technical operations teams in large-scale organizations.
- Experience managing mission-critical, 24x7 production environments.
- Strong background with Cisco Unified Communications technologies and SIP-based services.
- Experience managing telecommunications providers, vendors, and operational budgets.
- Experience within a highly regulated environment, preferably a financial institution.
- Cisco Unified Communications Manager (CUCM)
- Cisco Unity Connection, Expressway, IM & Presence
- SIP Trunking, Session Border Controllers (SBCs), and Voice Gateways
- VoIP architecture and troubleshooting
- Cloud and hybrid collaboration technologies (Microsoft Teams Phone preferred)
- ITIL service management practices
- Incident, Problem, Change, and Release Management
- Vulnerability Management, Business Continuity, and Disaster Recovery
- Experience in a Large Financial Institution (LFI).
- Experience supporting cloud contact center integrations.
- Microsoft Teams Phone experience.
- ITIL, PMP, CCNP Collaboration, CCIE Collaboration, or equivalent certifications.
#LI-JB1
Skill(s): Previous leadership for technical implementation,
Knowledge of Standard Development Life Cycles (like Waterfall or Agile),
Knowledge of system and data design
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
Education:UNAVAILABLEEmployment Type: FULL_TIMEWhat First Citizens Bank employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom