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South Shore Health

Desktop Engineer

Weymouth, MA · On-site

$79K - $113K/yr

Microsoft (MCSE), VMware (VCP), Citrix (CCEA/CCEE/CCIA) are preferred. * ITIL, Lean, or Six Sigma Training or experience preferred. * Demonstrated success developing and leading a high performance ...

Infotrend Inc

Digital Forensic Examiner

Lorton, VA · On-site

$56K - $77K/yr

... CCIA, DCITA, DMC, DFE, CCI, MAR, CAE, FBI CART, CART Examiner, MDE, MEDEX, TEX"). Proof of certification is required and must be presented for evaluation by the Laboratory. * Must successfully pass ...

L7 Solutions

IT Support Escalation

Fort Lauderdale, FL · On-site

$55K - $65K/yr

Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. * Interpersonal skills: such as telephony skills, communication skills ...

WheelHouse IT

IT Support Escalation

Orlando, FL · On-site

$48K - $55K/yr

Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. * Interpersonal skills: such as telephony skills, communication skills ...

L7 Solutions

Senior Systems Engineer

Fort Lauderdale, FL · On-site

$75K - $95K/yr

Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, SonicWall CSSA, ConnectWise CCPA, LabTech LTCP, Cisco CCNA, or VMware VCP. * Interpersonal skills: such as telephony skills, communication skills ...

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Ccia information

What are CCIA professionals?

CCIA stands for Certified Computer Investigation Analyst. CCIA professionals are experts trained in digital forensics, focusing on investigating and analyzing computer systems to uncover digital evidence. They typically work in cybersecurity, law enforcement, or corporate environments, helping to solve cybercrimes, recover lost data, and ensure information security. Their responsibilities include collecting, preserving, and examining digital evidence while following legal standards.

What are the key skills and qualifications needed to thrive as a CCIA (Certified Computer Investigation Analyst), and why are they important?

To thrive as a CCIA, you need strong analytical skills, a deep understanding of digital forensics, and relevant educational background in information security or computer science. Familiarity with forensic tools like EnCase or FTK, and possession of the CCIA certification or similar credentials, are typically expected. Attention to detail, critical thinking, and effective communication help professionals excel in evidence analysis and reporting. These skills ensure accurate digital investigations, support legal processes, and maintain data integrity in cybercrime cases.

What are the typical challenges faced by a Certified Crop Insurance Agent (CCIA) during peak seasons, and how can they be managed?

During peak seasons, such as planting and harvest, Certified Crop Insurance Agents (CCIAs) often experience increased workloads due to policy renewals, claims processing, and client consultations. Managing tight deadlines, maintaining accurate documentation, and staying updated on regulatory changes are common challenges. Effective time management, strong organizational skills, and proactive communication with farmers and insurance providers are essential for success. Many agents also rely on specialized software and teamwork to streamline processes and ensure clients receive timely support.

What is the difference between Ccia vs CISA?

AspectCciaCisa
CertificationsCertified Internal Control Auditor (CCIA)Certified Information Systems Auditor (CISA)
Work EnvironmentInternal audit, compliance, and control within organizationsInformation systems audit, security, and IT controls
Industry UsageFinance, manufacturing, and internal audit firmsIT, cybersecurity, and information technology sectors

The CCIA focuses on internal controls and compliance within organizations, often in finance and manufacturing sectors. The CISA emphasizes information systems auditing and IT security. While both certifications involve auditing, CCIA is more control and compliance-oriented, whereas CISA is specialized in IT and cybersecurity audits.

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Ccia jobs near you
Desktop Engineer

Desktop Engineer

South Shore Health

Weymouth, MA • On-site

$79K - $113K/yr

Full-time

Posted 18 days ago

Key responsibilities

  • Manage and maintain the SCCM environment, including operating system deployments, automated software updates, patch management, and application deployments.

  • Create Windows 10 software images for endpoint devices and deploy thin client firmware.

  • Provide escalated technical assistance to IT support teams and investigate and resolve systems-related matters.

South Shore Health rating

7.7

Company rating: 7.7 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

159th of 877 rated healthcare providers

Job description

If you are an existing employee of South Shore Health then please apply through the internal career site.
Requisition Number:
R-22636
Facility:
LOC0014 - 549 Columbian Street549 Columbian StreetWeymouth, MA 02190
Department Name:
SHS IT Systems & Server
Status:
Full time
Budgeted Hours:
40
Shift:
Day (United States of America)
The Desktop Engineer is primarily responsible for aspects of IT Desktop environment including planning, architecting, organizing, implementing, supporting and monitoring the desktop infrastructure and systems, under the direction of the Manager, Systems and Server. This will be a hands-on engineering role that will be involved in planning, designing, developing standards, and implement various desktop platforms, troubleshooting tools, desktop management tools, and desktop patching and software deployment tools, to support a high performance and resilient desktop infrastructure.
Compensation Pay Range:
$79,600.00 - $113,800.00
ESSENTIAL FUNCTIONS
  • Manage and maintain an SCCM environment, including operating system deployments, automated software updates, patch management, and application deployments across the infrastructure
  • Responsible for creating Windows 10 software images for endpoint devices
  • Responsible for thin client firmware deployment and inoperability with 3rd party devices
  • Administer Group Policy, Office Customization Tools and other configuration settings for endpoints
  • Collaborate with IT teams to optimize and automate workstation and software deployment and configuration
  • Provide escalated technical assistance to IT support teams, investigating and resolving systems-related matters of significance
  • Apply best practice problem-solving techniques to develop reliable solutions to a variety of problems independently
  • Provide root cause analysis and identification of corrective actions for given problems
  • Identify interdependencies in system and application components, and submit recommendations for improvements
  • Prepare and maintain clear, accurate documentation for an audience of IT infrastructure engineers and support teams for a variety of critical functions
  • Communicate effectively regarding operations and environmental changes
  • Continuously develop and demonstrate subject matter expertise on established and emerging hardware and software platforms
  • Assume additional responsibilities as requested
  • Responsible for process and procedures for application packaging and documentation
  • Update/Create documentation as needed (user guides, admin guides, knowledge base articles, FAQs, quick reference guides)
  • Create standard operating procedures on all solutions implemented
  • Research, evaluate, and remain current on emerging tools, techniques, and IT technologies
  • Working effectively in a collaborative and innovative team-oriented environment
  • Actively work with multiple groups to review work and to remove impediments/roadblocks
  • Fix issues preventing individual devices being patched where necessary
  • Develop solutions and identify areas for continual improvement of our vulnerability compliance position
  • Track and monitor deviations and requests for deviations to baseline configurations
  • Ability to troubleshoot application installations and end user issues pertaining to usage of various desktop applications (Internet Explorer, Java, Office 2016, O365, Adobe products, and various antivirus suites)
  • Strong understanding of Edge, Internet Explorer, and Chrome (security zones, document modes, add-ons) and ability to troubleshoot/identify web app and site security or compatibility related issues
  • Perform software distribution and patch management to Windows PC's, laptops, and servers
  • Other duties as required

JOB REQUIREMENTS
Minimum Education - Preferred
Bachelor's degree in computer science, Information Technology or other technical field preferred. Incumbents who not hold degrees may qualify if they have achieved applicable certifications and/or requisite work experience in training.
Minimum Work Experience
  • Minimum of 3 - 5 years of relevant experience in a desktop engineering role (e.g., architecture, desktop or other technology support experience, preferably in healthcare environment).

Required additional Knowledge, and Abilities
  • Certification in OS and Virtualization technologies (Windows, Linux OS administration, Microsoft platform administration technologies, server and desktop virtualization technologies). Microsoft (MCSE), VMware (VCP), Citrix (CCEA/CCEE/CCIA) are preferred.
  • ITIL, Lean, or Six Sigma Training or experience preferred.
  • Demonstrated success developing and leading a high performance IT team, and raising the maturity level of the function.
  • Advanced knowledge and experience with Microsoft Windows Server, Redhat Linux, Exchange Server, and Active Directory infrastructure.
  • Experience with use of application, system, and other performance analysis and monitoring tools.
  • Strong communications skills including the ability to build relationships and effectively communicate with project teams and key clinical stakeholders, including business services, nurses and physicians.
  • Flexible team player with strong project management and organizational skills with ability to establish and achieve goals and maintain timelines.

M-F 8:00-5:00
Responsibilities if Required:
Education if Required:
License/Registration/Certification Requirements:

What South Shore Health employees say

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About South Shore Health

Sourced by ZipRecruiter

South Shore Health is a leading provider of health services in South Weymouth, Massachusetts, US. As an integrated health system, the company has a broad offering ranging from primary and specialty care, home health and hospice services, to preventive and emergency care. Founded over a century ago, South Shore Health initially operated as a single hospital but has since morphed into a health network of providers and facilities for comprehensive care. The company's mission is to benefit the community by providing easily accessible, top-quality health services with an emphasis on wellness and prevention.

Industry

Health care and social assistance

Company size

5,001 - 10,000 Employees

Headquarters location

South Weymouth, MA, US

Year founded

1922

Social media

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