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Cca Jobs in Hawaii (NOW HIRING)

Waikiki Health

Call Center Associate

Honolulu, HI · On-site

$20/hr

The CCA reports to the Call Center Manager and is responsible for providing excellent and accurate customer service in a friendly and professional manner. The CCA helps to maintain efficient ...

HHSC East Hawaii Region

Coder I

Hilo, HI · On-site

$20.75 - $27.75/hr

Valid CCA from AHIMA or CPC-A or COC-A from AAPC. Coder II : Valid CCS - P from AHIMA or CPC or COC from AAPC. Coder III/IV : Valid CCS from AHIMA or CIC or CEMC from AAPC AHIMA (American Health ...

CMA CGM

Cargo Flow Officer

Honolulu, HI · On-site

... CCA functional teams/GBS/overseas counterparts and external customers without delay to reduce service failures. For escalated issues, ensure to provide management resolution options for corrective ...

Hui Huliau

Custodian Supervisor (OCONUS)

Honolulu, HI · On-site

AC4S LLC is currently seeking a Custodian, CCA (Cleared Access Area) Supervisor to join the team in Caracas, Venezuela. The Custodian, CAA Lead Supervisor will be based at the Caracas Embassy ...

Hui Huliau

Custodian, CAA Lead (OCONUS)

Honolulu, HI · On-site

$16 - $21/hr

AC4S LLC is currently seeking a Custodian, CCA Lead (Cleared Access Area) to join the team in Caracas, Venezuela. The Custodian, CAA Lead (Cleared Access Area) will be based at the Caracas Embassy ...

Hui Huliau

Custodian, CAA Lead (OCONUS)

Honolulu, HI · On-site +1

$16 - $21/hr

Shift Days Description AC4S LLC is currently seeking a Custodian, CCA Lead (Cleared Access Area) to join the team in Caracas, Venezuela. The Custodian, CAA Lead (Cleared Access Area) will be based at ...

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All JobsCca JobsCca Jobs in Hawaii

Cca information

See Hawaii salary details

$23

$45

$85

How much do cca jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for cca in Hawaii is $45.55, according to ZipRecruiter salary data. Most workers in this role earn between $33.46 and $49.47 per hour, depending on experience, location, and employer.

What is a CCA?

CCAs, or City Carrier Assistants, are non-career employees who work for the United States Postal Service (USPS). They assist regular city carriers by delivering and collecting mail on assigned routes, often covering for absences or during busy periods. CCAs are typically hired on a temporary basis but may have opportunities to transition to permanent positions. The role requires physical stamina, attention to detail, and strong customer service skills. CCAs play a crucial role in ensuring timely mail delivery within city limits.

What are the key skills and qualifications needed to thrive as a CCA, and why are they important?

To thrive as a CCA, you need a certificate or diploma in Continuing Care Assistance, a solid understanding of personal care procedures, and knowledge of basic medical terminology. Familiarity with patient care software, mobility aids, and infection control protocols is often required. Compassion, patience, and effective communication are essential soft skills for building trust and supporting clients with dignity. These skills and qualities are vital for providing safe, respectful, and high-quality care to individuals in need of assistance with daily living.

What are some common challenges Customer Care Associates face, and how can they effectively manage them?

Customer Care Associates often encounter challenges such as handling difficult customer interactions, managing a high volume of inquiries, and adapting to rapidly changing product or service information. To manage these effectively, CCAs benefit from strong communication skills, patience, and resilience, as well as ongoing training and support from team leads. Building a supportive network with colleagues and utilizing available resources can also help associates stay informed and maintain a positive approach, even during busy or stressful periods.

What is the difference between Cca vs Child Care Assistant?

AspectCcaChild Care Assistant
Required CredentialsHigh School diploma, CPR/First Aid, sometimes certificationHigh School diploma, CPR/First Aid, often similar certifications
Work EnvironmentPreschools, daycare centers, community programsPreschools, daycare centers, family homes
Employer & Industry UsageCommonly used in early childhood education settingsWidely used in childcare and early education
Search & Comparison IntentPeople comparing roles in early childhood careIndividuals exploring childcare career options

The roles of Cca and Child Care Assistant are closely related, often requiring similar credentials and working in similar environments. Both positions focus on supporting children's development in early education settings. The main difference lies in terminology used by employers and regional preferences. Understanding these similarities can help job seekers identify suitable opportunities in the childcare industry.

What job categories do people searching Cca jobs in Hawaii look for?

The top searched job categories for Cca jobs in Hawaii are:

Cca jobs near you
Infographic showing various Cca job openings in Hawaii as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 2% Contract, and 1% Nights. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $94,739 per year, or $45.5 per hour.

Call Center Associate

Honolulu, HI • On-site

Waikiki Health
Health Care and Social Assistance • 51 - 200 employees
Learn more about Waikiki Healthexternal

$20/hr

Other

Medical, Retirement

Re-posted 16 days ago

Job description

Founded in 1967, Waikiki Health is a nonprofit, Federally Qualified Health Center (FQHC) that offers a Patient-Centered Medical Home targeting our community's most vulnerable populations. Our clinical and program sites provide holistic care in welcoming, supportive, and nonjudgmental environments. Waikiki Health's mission is to provide quality medical and social services that are accessible and affordable for everyone, regardless of ability to pay.
Our Values

  • We are committed to providing the highest quality care and services to our island community.
  • We believe that respect is the foundation of our interpersonal relationships.
  • We maintain empathy and kindness, treating everyone as ohana.
  • We are creative and flexible in meeting community needs.
  • We will help empower others to reach their highest potential.
  • We are accountable to the community we serve and to each other.
Waikiki Health is seeking a full-time Medical Assistant
Pay rate for this role is $20.00 per hour
Schedule: M-F, 40-hour work week, some Saturdays.
Benefits
  • Health insurance (Employee only) 100% premium paid once eligible.
  • 13 Paid holidays
  • Parking included
  • 403(b) Retirement Plan Participation effective within 4 weeks of employment with matching.
Perks
  • HOLO Bus Pass benefits
  • BIKI bike rental benefits
  • Company Shirt
The Call Center Associate (CCA) is part of the administrative call center team and answers all in-coming agency phone calls from patients, insurance providers, referral agencies, medical providers and staff (internal and external), pharmacists (internal and external) and any other inquiry calls directed to the agency including questions directed and transferred to human resources, marketing, development, compliance, billing and finance. The CCA reports to the Call Center Manager and is responsible for providing excellent and accurate customer service in a friendly and professional manner. The CCA helps to maintain efficient workflows as assigned by CC Manager including checking voice mail messages, returning customer calls and confirming primary care provider (PCP) designations
Duties include but are not limited to:
  • Provides superior customer service to all patients and agency customers and vendors via a multi-queue digital telephone system.
  • Uses the agency ATHENA System and Electronic Medical Records (EMR) system to access patient data, schedule appointments, confirm appointments, re-schedule no-show appointments, perform and document patient COVID-19 screenings, requests for pharmacy refills, patient portal support, patient insurance verification via outside secured database, internal messaging to providers and/or other medical support team, processing online payments, confirm patient balances due, schedule transportation services, coordinate translation services, plus whatever else is required or needed to assist the customer/patient.
  • Verifies patient demographics including but not limited to patient address, phone, email, mailing address, DOB, insurance, patient occupation, income verification for sliding fee, plus authorization for texting and/or emailing patient, among other tasks required.
  • Maintains clean, presentable, safe, sanitized and clutter-free working area, including cleanliness of common shared areas in the office kitchen and the company refrigerator.
  • Maintains and always upholds patient confidentiality.
  • Other duties as assigned include working half-day on Saturday at minimum once a month, at maximum twice per month, within the 40-hour work week schedule.
Qualifications:
  • High school graduate or equivalent mandatory.
  • One year working in a customer service-related job or call center environment preferred.
  • Familiarity with common software programs including Microsoft Word, Excel, and Outlook (i.e. Windows-based programs).
  • Some experience working with commercial phone equipment including knowledge of how to put a customer on hold, forwarding and transferring calls and voice mail retrievals.
  • Ability to quickly learn new computer systems (Athena & Digium).
  • Ability to communicate effectively with patients and customers, vendors and staff members alike.
  • Ability to calmly handle stressful in-coming calls politely, professionally and efficiently handling customer requests without raising the volume and/or tone of one's voice.

In order to be considered for the position, you must apply through ADP Workforce Now: https://workforcenow.adp.com/mdf/recruitment/recruitment.html?cid=d2354195-5aa4-430f-8772-667797e2561e&sid=V2Fpa2lraWg%3D&ccId=19000101_000001&type=MP&lang=en_US
*Waikiki Health requires proof of the following immunization; with or without reasonable accommodation: TB skin test or chest x-ray, MMR, Hep B (optional).
Those requiring assistance are encouraged to reach out to our organization at (808) 922-4787. Visit our website for more information: www.waikikihealth.org
Waikiki Health is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

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