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Cbps Manager Jobs (NOW HIRING)

... Management * Receive referrals for parolees from in-prison programs and DAPO Parole Units. * Proactively link clients to Community-Based Providers (CBPs) based on treatment needs/level of care.

Case Manager - STOP

San Diego, CA

$21.50 - $27.75/hr

Travel to CBPs, sometimes requiring overnight stays, to provide outreach, case management, and assessment services. * Correspond with AOR and assigns authorization for readmissions and client ...

Placement Coordinator - STOP

San Diego, CA · On-site

$26.20 - $27.84/hr

... Management * Receive referrals for parolees from in-prison programs and DAPO Parole Units. * Proactively link clients to Community-Based Providers (CBPs) based on treatment needs/level of care.

Case Manager - STOP

San Diego, CA · On-site

$24.02 - $28.39/hr

Travel to CBPs, sometimes requiring overnight stays, to provide outreach, case management, and assessment services. * Correspond with AOR and assigns authorization for readmissions and client ...

Partner with Sam's Team Director, Business Development Manager (BDMs), Sr. Customer Business Managers (Sr. CBPs) and Sales Leaders in annual operating plan process for assigned customer team(s) to ...

Partner with Sam's Team Director, Business Development Manager (BDMs), Sr. Customer Business Managers (Sr. CBPs) and Sales Leaders in annual operating plan process for assigned customer team(s) to ...

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Infographic showing various Cbps Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

Area Manager

Charlotte, NC • On-site

Canon Business Process Services, Inc.
Strategic Planning Consulting Services • 10K+ employees

$135K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 27 days ago


Canon Business Process Services rating

6.1

Company rating: 6.1 out of 10

Based on 41 frontline employees who took The Breakroom Quiz


Job description

Overview
Salary: $135,000
Work Environment and Location: This is a virtual position. Candidates can be based anywhere in North Carolina, South Carolina, southern Tennessee, or northeast Florida, with a preference for candidates residing in the Carolinas.
Travel Requirements: This role requires approximately 50% travel to support regional operations and client sites.
The Area Manager is the linchpin of a successful client engagement for CBPS, serving as the primary delivery mechanism for continuous value improvement, customer retention, and profitable growth. Area Managers achieve this through execution of the CBPS Operational Excellence model, delivering quality in the services provided while also driving innovation. The role requires a dynamic individual who balances customer relationship management, team leadership, and performance management to deliver desired outcomes.
Responsibilities
Operational Excellence
  • Alignment of CBPS service outcomes to client strategy and initiatives
  • Development of enforceable scope of work (SOW) documents with tangible outputs and requirements
  • Development of measurable, meaningful service level agreements (SLA) and key performance indicators (KPI)
  • Process mapping and desktop procedure development for SOW tasks
  • Control development
  • Data collection tools and reporting platform development
  • Analysis of operational data
  • Change analytics: risk, finance, and productivity
  • Performance management of functioning processes, including corrective action
  • Business case for change development & initiative launch and execution

Team Leadership
  • Leadership and skill set development of direct reports
    Coaching and corrective action when warranted

Customer Relationship Management
  • Quarterly Business Review (QBR) delivery
  • Sponsorship attainment for change initiatives
  • Contract negotiation and execution for agreements, renewals, and incremental growth
  • Continuous relationship visibility improvement through executive presentations and events
    Direct and indirect response to ad hoc client needs and requirements

Qualifications
  • Bachelor's degree with MBA-equivalent experience and competency
  • Six Sigma Green Belt+ or CAPM+ certification
  • 3+ years directly managing customer-facing B2B relationships
  • 3+ years managing lead or supervisor level employees
  • Meaningful experience leading improvement initiatives with documented results
  • Expert level proficiency in the following MS Office applications: Excel, Visio, Power Point, Word
  • Functional understanding of web-based applications
  • Functional understanding of Business Intelligence platforms
  • Ability to develop business cases for change
  • Scope of work (SOW) development
  • SLA and KPI development
  • Process mapping
  • Data analysis
  • Report design
  • Initiative launch and execution oversight
  • Cost / benefit analysis
  • Risk assessment
  • Excellent written communications

PHYSICAL DEMANDS
  • Frequent travel required
  • Occasional client entertainment after normal business hours, including dinners and events

What We Offer:
  • An opportunity to join an established team and be part of a successful and proven global organization!
  • A competitive compensation program!
  • Large Company Benefits: Medical/Dental/Vision/401K with a competitive company match!
  • Employee discounts on Canon products & vendor discount programs for employees!
  • World-Class Training & Career Development Programs!

What Canon Business Process Services employees say

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