ZipRecruiter

Log In

1

Caterpillar Product Service Engineer Jobs (NOW HIRING)

Caterpillar

Product Service Engineer

Tucson, AZ · On-site

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... As a Product Service Engineer, your role is centered around product field validation and product ...

Caterpillar

Product Service Engineer

Tucson, AZ · On-site

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... As a Product Service Engineer, your role is centered around product field validation and product ...

Caterpillar Brazil

Product Service Engineer

Tucson, AZ · On-site

$112K - $169K/yr

When you join Caterpillar, you're joining a global team who cares not just about the work we do ... As a Product Service Engineer, your role is centered around product field validation and product ...

Kasmo Global

Product Service Engineer

Mossville, IL · On-site

Product Service Engineer Product Service Engineer (77236-1) Pay: 110k w/ 2 weeks PTO (800 start ... Caterpillar's technology products for customers all over the world. They help solve technical ...

Kasmo Global

Product Service Engineer 3

Mossville, IL · On-site

$70/hr

On C2C Client Caterpillar Visa No Visa Restrictions Relocation Fine with Relocation Candidates ... Product Service Engineers. - Coordinate and complete Field Follow objectives as part of NPI ...

Caterpillar

Product Service Specialist

Peoria, IL · On-site

Hands-on experience in service, service engineering or product support related positions * Strong mechanical aptitude with background in field repairs * Caterpillar product knowledge (Medium Wheel ...

Caterpillar

Product Service Specialist

Peoria, IL · On-site

Hands-on experience in service, service engineering or product support related positions * Strong mechanical aptitude with background in field repairs * Caterpillar product knowledge (Medium Wheel ...

Caterpillar

Product Service Specialist

Houston, TX · On-site

Caterpillar's Oil and Gas division provides superior products and service solutions to make our customers more efficient and lower total cost of ownership.? Globally, we deliver engineered oilfield ...

next page

Showing results 1-20

All JobsBusiness JobsProduct Development JobsProduct Development Engineer JobsCaterpillar Product Service Engineer Jobs

Caterpillar Product Service Engineer information

See salary details

$53K

$144.1K

$205K

How much do caterpillar product service engineer jobs pay per year?

As of Sep 9, 2026, the average yearly pay for caterpillar product service engineer in the United States is $144,072.00, according to ZipRecruiter salary data. Most workers in this role earn between $88,000.00 and $205,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Caterpillar Product Service Engineer jobs?

For Caterpillar Product Service Engineer jobs, the most frequently searched job titles are:

Infographic showing various Caterpillar Product Service Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $144,072 per year, or $69.3 per hour.

Product Service Engineer

Tucson, AZ • On-site

Caterpillar
See more jobs at Caterpillarexternal

$112K - $169K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Caterpillar Inc. rating

7.5

Company rating: 7.5 out of 10

Based on 489 frontline employees who took The Breakroom Quiz

273rd of 499 rated machine equipment manufacturers

Job description

Career Area:
Product Support
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Summary
CAT Minestar serves our mining customers in achieving sustainable operational improvements by leveraging the power of data, people, and processes. We partner with our global dealers to help our customers to sustainably improve safety, efficiency, productivity, and fleet utilization at their sites.
As a Product Service Engineer, your role is centered around product field validation and product problem management for MineStar Office applications. This role provides the opportunity to work with the world's leading mining companies This position is a great opportunity to evolve into a Subject Matter Expert (SME) in mining technology applications.
What You Will Do:
  • Work with dealers and customers to monitor the overall product performance and coordinate improvements in its serviceability, reliability, and maintainability.
  • Coordinate product problem investigation and resolution using Continuous Product Improvement (CPI) process.
  • Work with engineering to develop and implement Interim Corrective Action (ICA) and Permanent Corrective Action (PCA).
  • Provide technical support and escalation to engineering through Call Center and Sales Force (TSC) to Tier 1 (dealers), Tier 2 (Call Center) and Tier 3 (service engineering) support.
  • Participate in New Product Introduction (NPI) gateways, Support Request Reviews, and bug triages meetings.
  • Assist in creating, updating, and improving product service publications and release notes.
  • Execute field follows validation plans and/or provide technical assistance on urgent field problems.
  • Assist with the development of MineStar Technology Training courses content.
  • Provide technical assistance to internal teams and divisions including commercial, training, and implementation teams.

What You Have:
  • Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
  • Data Gathering & Analysis: Knowledge of data gathering and analysis tools, techniques, and processes; ability to collect and synthesize data from a variety of stakeholders and sources in an objective manner to reach a conclusion, goal, or judgment.
  • Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
  • Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
  • Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
  • Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Technical Excellence: Knowledge of a given technology and various application methods; ability to develop and provide solutions to significant technical challenges.

Consideration for top candidates:
  • Bachelor's degree in computer engineering, software engineering or relevant equivalent field experience
  • Experience with SQL databases, Windows Servers and Cloud Computing
  • Experience with Fleet Management Systems
  • Prior experience in mining or mining technology

Additional Details:
  • This position requires the candidate to work full-time in Tucson, AZ
  • Relocation assistance is NOT available for this position
  • Visa sponsorship is NOT available with this position.
  • This position will require up to 30% travel

Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
  • Medical, dental, and vision benefits*
  • Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
  • 401(k) savings plans*
  • Health Savings Account (HSA)*
  • Flexible Spending Accounts (FSAs)*
  • Health Lifestyle Programs*
  • Employee Assistance Program*
  • Voluntary Benefits and Employee Discounts*
  • Career Development*
  • Incentive bonus*
  • Disability benefits
  • Life Insurance
  • Parental leave
  • Adoption benefits
  • Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Visa Sponsorship is not available for this position.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.

What Caterpillar Inc. employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply