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Catering Convention Service Manager Jobs (NOW HIRING)

Marriott

Convention Service Manager

Princeton, NJ · On-site

Prepare monthly inventory of all catering office supplies and requisition same for General Manager's approval. * Train, coordinate and supervise regarding the duties of the banquet captain and the ...

Stonebridge Companies

$45K - $55K/yr

Director of Catering Pay Range: $45,000-$55,000 Job Summary: The Convention Services Manager is responsible for achieving assigned event revenue and satisfaction goals by effectively servicing ...

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Catering Convention Service Manager information

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$25.5K

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$110.5K

How much do catering convention service manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for catering convention service manager in the United States is $57,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,500.00 per year, depending on experience, location, and employer.

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Director of Catering and Convention Services

Salt Lake City, UT • On-site

The Grand America Hotel
Traveler Accommodation • 1 - 5K employees
Learn more about The Grand America Hotelexternal

Full-time

Re-posted 12 days ago

Key responsibilities

  • Own and manage catering, banquet, and event revenue targets, including budgeting, forecasting, and pace management.

  • Oversee the development of banquet event orders, floor plans, and production timelines to ensure seamless event execution.

  • Lead, mentor, and manage the catering and convention services team, fostering a culture of hospitality and collaboration.

Job description

Position Summary:
The Director of Catering and Convention Services leads the catering sales and event execution function for both the Grand America Hotel and the Little America Hotel in Salt Lake City. This role is accountable for driving catering and banquet revenue, delivering flawless convention and event experiences, and unifying standards, pricing discipline, and service delivery across two distinct properties. The Director partners closely with Group Sales, Revenue Management, Food & Beverage, AV, and hotel operations leadership to maximize the profitability and reputation of both hotels' meeting and event businesses.
Key Responsibilities:
Revenue & Commercial Leadership
• Own catering, banquet, and event revenue targets for both properties, including budgeting, forecasting, and pace management.
• Establish and enforce pricing strategy, minimums, and menu/package structures in coordination with Revenue Management and F&B, protecting margin while remaining competitive in the Salt Lake City market.
• Analyze booking pace, conversion, displacement, and profitability by segment (social, corporate, association, government, weddings) and adjust strategy accordingly.
• Identify cross-property opportunities, directing overflow and matching group profiles to the right hotel to optimize total campus revenue.
Convention Services & Event Execution
• Ensure seamless handoff from sales to service and consistent, luxury-caliber execution of all events across both hotels.
• Oversee the development of banquet event orders (BEOs), resumes, floor plans, and production timelines, holding teams accountable to detail and deadlines.
• Serve as senior point of contact for high-profile clients, complex conventions, and VIP events.
• Partner with Banquets, Culinary, A/V, and Operations to guarantee staffing, setup, and service quality meet brand standards.
Team Leadership & Development
• Lead, mentor, and hold accountable the combined catering and convention services team, including the Assistant Director and catering sales and convention services managers.
• Set individual and team goals, conduct performance reviews, and build a pipeline of talent across both hotels.
• Foster a culture of hospitality, ownership, and cross-property collaboration.
Cross-Functional Partnership
• Represent catering and convention services in operations, revenue, and property leadership meetings.
• Collaborate with Group Sales Director to ensure catering potential is fully captured with conference business.
• Work with Finance on billing accuracy, deposit schedules, and receivables.
Qualifications:
• 7+ years of progressive catering, convention services, or event management experience in a full-service or luxury hotel environment, including 3+ years in a leadership role.
• Demonstrated success managing and exceeding catering/banquet revenues.
• Multi-property or large convention hotel experience strongly preferred.
• Strong command of catering sales systems and event management platforms (e.g., Opera S&C or comparable).
• Proven ability to lead teams, manage budgets, and analyze commercial performance (pace, conversion, profitability).
• Excellent client-facing presence with the polish required for a luxury and high-end convention clientele.
• Bachelor's degree in Hospitality, Business, or related field preferred, or equivalent experience.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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