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Catering And Conference Services Manager Jobs (NOW HIRING)

DHS Brand

Conference Services Manager

Reston, VA · On-site

Conference Services Manager Come Join our Team as a Conference Services Manager! At AC Hotel ... A minimum of 1-3 years of hotel conference planning/catering sales or comparable experience ...

New

HHM Hotels

Conference Services Manager

Groton, CT · On-site

$54K/yr

Conference Services Manager Oversee operation of the Conference Services Department overseeing ... Your Growth Path Sales Manager - Director of Catering Sales - Director of Sales Your Focus * Plan ...

Shangri-La

Conference Services Manager

OK · On-site

Coordinate meeting space setup, audio-visual needs, catering, décor, and special requests ... conference services, event management, or hotel operations. * Golf Club, Resort or full-service ...

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How much do catering and conference services manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for catering and conference services manager in the United States is $57,774.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What does a catering and conference services manager do?

A Catering and Conference Services Manager is responsible for coordinating and overseeing all aspects of catering and event services within a hotel, conference center, or similar venue. Their duties include working with clients to plan menus, organize event logistics, and ensure that all details align with the client's expectations. They also collaborate with chefs, banquet staff, and vendors to deliver a seamless event experience. Strong organizational, communication, and problem-solving skills are essential in this role.

What are the key skills and qualifications needed to thrive as a catering and conference services manager?

To thrive as a Catering and Conference Services Manager, you need strong organizational skills, attention to detail, and experience in event planning, often supported by a degree in hospitality or related fields. Familiarity with event management software, banquet event orders (BEOs), and budgeting tools is typically required. Excellent communication, problem-solving, and customer service skills help you coordinate successfully with clients, vendors, and cross-functional teams. These abilities are vital to ensure seamless event execution, client satisfaction, and effective management of multiple complex events.

What is the difference between Catering And Conference Services Manager vs Event Coordinator?

AspectCatering And Conference Services ManagerEvent Coordinator
Primary FocusOversees catering and conference logistics, manages staff, and ensures client satisfactionPlans and executes individual events, manages vendors, and coordinates event details
CredentialsExperience in hospitality, hospitality management, or related certificationsEvent planning certifications or relevant experience often preferred
Work EnvironmentHotels, conference centers, large venuesVariety of settings including corporate, social, and nonprofit events
Employer UsageHotels, resorts, conference centersEvent planning firms, corporate event departments, venues

The Catering And Conference Services Manager typically oversees multiple events and manages staff, focusing on the overall conference and catering operations. In contrast, the Event Coordinator handles specific events, coordinating details and vendors. Both roles require hospitality experience, but the manager's role is broader and more supervisory.

How does a catering and conference services manager typically collaborate with other departments to ensure successful events?

A Catering and Conference Services Manager works closely with departments such as culinary, banquets, sales, and audio-visual teams to coordinate all aspects of an event. This collaboration involves regular meetings to communicate client expectations, event timelines, and logistical details. Managers also serve as the primary point of contact for clients, ensuring that their vision aligns with the capabilities and schedules of each department. Effective teamwork is crucial to handle last-minute changes and deliver seamless service to guests.
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Who are the top companies hiring for Catering And Conference Services Manager jobs? The top employers for Catering And Conference Services Manager jobs are:
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Catering And Conference Services Manager jobs near you

Conference Services Manager

Doubletree by Hilton Charlotte City Center

Charlotte, NC

Full-time

Re-posted 8 days ago

Job description

Join the best hotel located in the financial district of Charlotte. The Doubletree by Hilton Charlotte City Center is hiring a Conference Services Manager for the Wedding & Social Events segment. 


The Conference Services Manager – Weddings & Social Events serves as the primary liaison for wedding and social event clients from the time of booking through event execution. This individual is responsible for creating exceptional guest experiences by managing every detail of the planning process while ensuring seamless communication between clients and hotel departments.


The ideal candidate has prior hotel event or conference services experience, thrives in a fast-paced environment, and is passionate about delivering memorable events with exceptional attention to detail.



Responsibilities:
  • Serve as the primary contact for wedding and social event clients throughout the planning process.
  • Conduct venue site tours for prospective wedding and social event clients.
  • Prepare proposals, contracts, banquet event orders (BEOs), diagrams, and event timelines.
  • Detail all aspects of weddings and social events, ensuring accuracy and completeness.
  • Coordinate with Sales to ensure a seamless transition from booking to planning.
  • Schedule and lead planning meetings with clients to finalize event details.
  • Communicate event specifications effectively with Banquets, Culinary, Stewarding, Front Office, Housekeeping, Engineering, and other hotel departments.
  • Lead weekly BEO and operations meetings to review upcoming events and communicate changes.
  • Monitor room blocks, event timelines, special requests, and billing to ensure flawless execution.
  • Be present during key wedding and social events to provide operational support and exceptional client service.
  • Assist with wedding showcases, bridal events, open houses, and promotional initiatives.
  • Maintain accurate client files and event documentation using Delphi or similar sales and catering software.
  • Identify opportunities to enhance the guest experience through upselling and personalized service.
  • Support other catered events as business needs require.

Qualifications:
  • Minimum of 2 years of Conference Services, Catering, Event Management, or Hotel Sales experience within a full-service hotel.
  • Previous wedding planning or wedding conference services experience strongly preferred.
  • Experience using Delphi, Amadeus Sales & Catering, or similar event management software preferred.
  • Exceptional organizational and time management skills with the ability to manage multiple events simultaneously.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and commitment to delivering outstanding customer service.
  • Ability to build relationships with clients, vendors, and internal hotel teams.
  • Ability to work evenings, weekends, and holidays as event schedules require.
  • Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Preferred Experience

  • Full-service hotel conference services experience.
  • Wedding venue or luxury hospitality experience.
  • Knowledge of banquet operations and food & beverage service.
  • Experience detailing complex social events, receptions, ceremonies, rehearsal dinners, brunches, and celebrations.

What You'll Bring

  • A passion for hospitality and creating unforgettable guest experiences.
  • Professionalism, positivity, and a solution-oriented mindset.
  • Strong multitasking and problem-solving abilities.
  • The ability to remain calm and organized in a fast-paced event environment.
  • A collaborative approach with a genuine commitment to teamwork and service excellence.

About Company

As one of the top hotels in the fashionable Uptown Charlotte area, the DoubleTree Charlotte City Center offers an ideal location just eight miles from Charlotte Douglas Airport (CLT). Adjacent to the Spectrum Center, the property makes it easy to catch a concert or sporting event. It also provides close proximity to Bank of America Stadium, home of the NFL Carolina Panthers, Truist Center, and the Charlotte Convention Center.

A twelve-million-dollar renovation enhances the property’s rank as one of the most sought-after hotels in the area. Guests can now look forward to fully redesigned accommodations, the sky-high Rooftop 230 event venue, and a remodeled lobby now featuring a marketplace and full-service café. Previously existing top-notch amenities include an award-winning Italian eatery, forchetta, meeting, and event spaces that can accommodate up to 450 guests, and complimentary high-speed wireless Internet access.