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Cat Humane Director Jobs (NOW HIRING)

Ability to lift bags of materials such as dog food, cat litter, or animals regularly. Required ... may have direct contact with other Animal Services personnel such as the SPCA, various humane ...

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Animal Care and Program Support Associate

Johnson City, TN โ€ข On-site

$15/hr

Full-time

Posted 6 days ago


Job description

Animal Care & Program Support Associate (Full-Time)

Position Summary:

The Animal Care & Program Support Associate plays a key role in the daily care, enrichment, and wellbeing of animals at the Appalachian Highlands Humane Society (AHHS). This position ensures a clean, safe, and enriching environment for animals, supports intake, foster, and other program functions, and assists with administrative and operational duties as needed.


Key Responsibilities:

Animal Care:

  • Clean and maintain kennels, cat condos, and all animal living areas daily, following safety protocols.
  • Take dogs out as directed.
  • Feed and provide fresh water to animals in accordance with feeding protocols.
  • Administer oral or topical medications as directed and accurately record all doses.
  • Monitor animals for signs of illness or distress and report any health concerns to the Director.
  • Ensure all kennels and cages are clean and well-stocked with bedding, toys, and enrichment items.
  • Clean and disinfect litter pans, food/water bowls, carriers, and Kongs; reload and store Kongs in the freezer.
  • Scoop litter boxes and change litter and bedding as needed.
  • Wash, dry, fold, and properly store laundry; maintain a clean and organized laundry area.
  • Empty all trash, including in offices, bathrooms, and animal areas at the end of each shift.
  • Maintain facility cleanliness by sweeping, vacuuming, mopping, and putting away donations.
  • Follow all safety procedures when handling chemicals and cleaning supplies.

Animal Enrichment:

  • Participate in and support the implementation of enrichment programs, including mental and physical stimulation activities for dogs and cats.
  • Use enrichment tools and techniques (e.g., toys, treats, scent work) to promote animal well-being.
  • Track enrichment activities and communicate individual animal needs or preferences to the Director.
  • Assist with doggie day outs, playgroups, and supervised social time as directed.

Program & Administrative Support:

  • Assist with animal intakes following established procedures and as directed.
  • Update and maintain animal logs as directed.
  • Complete appropriate adoption and foster placement paperwork as instructed.
  • Maintain a clean and orderly work area.
  • Answer phones and emails promptly and professionally as directed.
  • Greet and assist visitors, clients, and team members in a friendly and respectful manner.
  • Assist with outreach and off-site community events as directed.
  • Transport animals to appointments and perform errands as assigned.

Program Support:

  • Assist appropriate individuals with special projects and upcoming needs related to program support.
  • Maintain an organized pet food room, keeping pantry items separate from in-house and foster supplies.

Other Duties:

  • Assist with special projects as assigned by the Director.
  • Represent the Appalachian Highlands Humane Society in a professional and positive manner at all times.
  • Perform any additional duties necessary to support the mission and daily operations of the shelter.

Team Culture:

  • We foster a collaborative, respectful, and mission-driven team culture where communication, accountability, and compassion are highly valued.
  • All staff are expected to take initiative, support one another, and contribute to a positive, solution-focused environment.

Qualifications:

  • Experience in animal care, shelter operations, or customer service preferred.
  • Strong communication, time management, and organizational skills.
  • Ability to safely and compassionately handle animals of varying sizes and temperaments and medical conditions.
  • Comfort with physical work including lifting, walking, and cleaning in all weather conditions.
  • Ability to work independently as well as collaboratively in a team environment.
  • Flexibility to work weekends, holidays, and attend off-site events when needed.

Work Schedule

  • Flexible availability required, including early mornings, evenings, weekends, or holidays as needed.