Casino Associate Jobs (NOW HIRING)

1. Uses"Segment-of-One" marketing approach to track activity and preferences of each premium guest, and tailors offers and incentives that appeal directly tointerestof individuals.Monitors guest participation and tracks guest feedback todetermineeffectiveness of events and promotions.Meets or exceeds predetermined goals and measurableobjectivesestablishedby management for daily calls and written correspondence to active,inactiveand potential new guests.Complieswithand upholds enterprise expectations including policies, procedures, industry regulations, and Department guidelines.

2. Acquiresand delivers new high net guests for premium gaming spaces.

3. Handles all aspects of guest journey (ground transportation, hotel accommodation, dining reservation, entertainment, folio clearance at checkout).

4. Works effectively as a collaborative team member with others within Casino Marketing, Table Games, Slots, and Food & Beverage supervisory team toidentifyareas of opportunity and address areas of concern when necessary.

5. Maintains thorough knowledge of latest industry developments, current market trends and all on-property and competitor promotions/events.

6. Attends and hosts player onsite/offsite events in various areas as assigned by management.

7. Performsotherdutiesasassignedtosupporttheecientoperationofthedepartment.

• Associates Degree in Hospitality, Marketing or related fieldrequired.

• Bachelor's Degree in Hospitality, Marketing or related field highly preferred.

• Minimum of two (2) years' experience in a Casino/Gaming, sales or marketing environmentrequired.

• Related,relevant,and/ordirectexperiencemaybeconsideredinlieuofminimumeducational requirementsindicatedabove.

• Mustpossessdrive to exceed revenue generation targets.

• Intermediateproficiencyin Microsoft Outlook, Word, Excel, PowerPointand Access necessary.

• May berequiredto communicate verbally and in written form in one of the following languages: Chinese, Vietnamese, Korean, or Tagalog.

• Musthave outstanding communication skills.

• Must be consistent with upholding a professional image with a polished appearance and demeanor.

• At the discretion of the San Manuel Tribal Gaming Commission, you maybe requiredto obtain andmaintaina gaming license.

• No Driving Responsibilities: Role does not require a driver's license or insurance.

The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job.

• Primarywork environment is in a climate-controlledcasino andoffice setting.

• Work requires travel to attend meetings, trade shows, and conferences.

• Incumbents maybe requiredto work evening,weekendand holiday shifts.

• Must be able to work in a fast-paced, high-demand environment.

• Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of forcefrequentlyor constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 poundsoccasionally.

• Sedentary work: involves sitting most of the time. Constantlyoperatesa computer and otheroffice productivity machinery, such asa calculator, copy machine, and computer printer.

• Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions.

• Hearingsufficientto hear conversational levels in person, via videoconference and over the telephone.

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings,via videoconference and over the telephone.

• Visual acuity that meets the requirements of the position: The workeris required tohave close visual acuity to perform an activity such as preparing and analyzing data andfigures; transcribing;viewing a computer terminal; expansive reading and visual inspection of employees,visitorsor facility.

• Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter,exitandoperatea motor vehiclein the course oftravel to promotional events, meetings, conferences, tradeshowsand San Manuel properties.

• Endurancesufficientto sit, walk and stand for extended periods, andmaintainefficiency throughout the entire work shift and during extended work hours.

• The employee may be exposed to fumes or airborneparticlesincluding secondhand smoke.

Reasonable accommodation will be made in compliance with all applicablelaw.